Low Call + Speaker Volume since update to iOS 10

Discussion in 'iOS 10' started by HickDead, Sep 14, 2016.

  1. HickDead macrumors 6502a

    HickDead

    Joined:
    Dec 2, 2011
    #1
    I updated my iPhone 6S to iOS 10 and as always I immediately reset all settings and configure it from scratch.

    However I've noticed that the call volume and the speaker volume is way lower than with iOS 9 - and I have it set up to max volume. I compared it to my father's 6s, which is still on the latest iOS 9, and the difference is quite noticeable.

    Has anyone else experienced this issue since updating your 6S to iOS 10????
     
  2. HickDead thread starter macrumors 6502a

    HickDead

    Joined:
    Dec 2, 2011
    #2
    So am I the only one experiencing this issue on my 6S with iOS 10????????
     
  3. 1stalban macrumors member

    Joined:
    Jul 8, 2008
    #3
    You're not the only one. I'm having a difficult time hearing anyone when I'm on the phone. At first I thought I had it on speaker but it's the volume somehow. I've checked settings, reset, etc. and no resolution.
     
  4. HickDead thread starter macrumors 6502a

    HickDead

    Joined:
    Dec 2, 2011
    #4
    I'm going to contact Apple support tomorrow and see what they have to say about this issue. Hopefully it will be addressed in the next OTA update.
     
  5. 1stalban macrumors member

    Joined:
    Jul 8, 2008
    #5
    That's probably a good idea. Apparently we're the only ones experience the issue.

    I was looking at various settings in the phone and went to "General"-"Accessibility"-"Phone Noise Cancellation" and slid the selector to turn that off. I don't have a way to call myself but will see tomorrow at work if that helps at all.
     
  6. C DM, Sep 16, 2016
    Last edited: Sep 16, 2016

    C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #6
    Sometimes I notice that calls sound a bit quieter than usual and basically just trying to increase the volume even by one bar right away gets them back to an expected louder setting.
     
  7. 1stalban macrumors member

    Joined:
    Jul 8, 2008
    #7
    Ordinarily, that helps but in this case, it does nothing.
    Also, the "fix" I was hoping for as described above had no affect either, so still trying to figure out the problem.
     
  8. HickDead thread starter macrumors 6502a

    HickDead

    Joined:
    Dec 2, 2011
    #8
    Contacted Apple tech support and got a real unhelpful, miserable, clueless ****** who just said to restore the phone. Asked him if he's heard about this problem and said no. Did not want to further investigate the issue or send him diagnostics report (which is what they usually do) and didn't even offer to escalate to engineering.

    What a waste of time!
     
  9. starikarp macrumors member

    Joined:
    Apr 27, 2013
    #9
    I have the same problem on my 6s.
    Thank you, Apple.
     
  10. 1stalban macrumors member

    Joined:
    Jul 8, 2008
    #10
    Nothing I've done to try and remedy the situation has helped. I can only guess at this point that some of us are just the unlucky ones.
    Incidentally, it isn't only this that doesn't work for me. The Find My Car doesn't work nor does the Bedtime feature. I've read all the solutions elsewhere and they simply don't work.
     
  11. HickDead thread starter macrumors 6502a

    HickDead

    Joined:
    Dec 2, 2011
    #11
    Guys I suggest you contact Apple and make them aware of these issues. The more reports they gather, the more likely that it will be addressed by engineering in a future software release.

    Typical of Apple of late: 1 step forward, 4 steps back. Steve Jobs would have never put up with this piss-poor QC.
     
  12. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #12
    I've read in other posts about the low Volume difficulty. I have endured that same problem with an iPad Mini-R since the day I bought it new and it still sucks, despite upgrading iOS at each release. Volume is always turned to high but can barely hear sounds. Took it to the Apple store early on and they didn't seem to think it was a problem. If I update the iPad to iOS 10, I'm seriously worried about not being able to hear it at all. Waiting for the "fix" release to see if this Volume concern is addressed along with the other ones that are being discovered.
     
  13. Feenician macrumors 68040

    Feenician

    Joined:
    Jun 13, 2016
    #13
    The same Steve Jobs who held a press conference to tell you that users of a phone with a (mildly) poor antenna were "holding it wrong" wouldn't put up with poor qc? Invoking the ghost of a long dead man who put out of many questionable products as some kind of infallible deity makes it impossible to take you seriously.
     
  14. HickDead thread starter macrumors 6502a

    HickDead

    Joined:
    Dec 2, 2011
    #14
    Spoke with a high level Apple Tech rep and she confirmed that engineering is aware of this issue and it's on the list to be fixed in a future software release.
     
  15. mdipalo macrumors newbie

    mdipalo

    Joined:
    Sep 20, 2016
    #15
    I've the same problem ... I've also read another post https://forums.developer.apple.com/thread/53876 where they experienced the problem in beta version. and no one has solved it.... Iphone is first of all a phone..I can hear well voice calls only through headset..otherwise is very low. How can I report this to Apple? Through site, through email?
     
  16. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #16
    http://bugreport.apple.com
     
  17. macgeek18 macrumors 68000

    macgeek18

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    Sep 8, 2009
    Location:
    Northern California
  18. audirs5 macrumors 6502

    Joined:
    Oct 20, 2014
    #18
    yup, same **** here.. Wonder how long the list is, because i doubt they will be fixing anything anytime soon. Not like apple to address concerns we have.
     
  19. HickDead thread starter macrumors 6502a

    HickDead

    Joined:
    Dec 2, 2011
    #19
  20. mdipalo macrumors newbie

    mdipalo

    Joined:
    Sep 20, 2016
    #20
    mmm I think this works only if I've an apple developer account. It doesn't allow me to log in :(
     
  21. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #21
    You can set one up for free--anyone can be a free developer.
     
  22. brat96 macrumors newbie

    brat96

    Joined:
    Sep 27, 2016
    #22

    I have with mine
     
  23. icewolf247 macrumors regular

    Joined:
    May 11, 2015
    #23
    I had a phonecall on my iPhone 7 plus yesterday and noticed the volume was low and I had a really hard time hearing the person even with full volume

    Using speakerphone was slightly better. I thought it was just that phone call but am now wondering
     
  24. Sbsbx100 macrumors newbie

    Sbsbx100

    Joined:
    Sep 28, 2016
    #24
    --- Post Merged, Sep 28, 2016 ---
    You ar definitely not alone. Immediately after install my call volume dropped to a level that makes it near impossible to use without switching to headphones or speaker. Serious problem!
     
  25. planetf1 macrumors 6502

    planetf1

    Joined:
    Aug 8, 2014
    Location:
    Hampshire, UK
    #25
    Yes.... In fact I got a 7 (loud) and my son bought my 6s off me. He took it b to the apple store last night who agreed it was too quiet and are replacing the screen and microphone assembly today... So will be interesting to see if it's better..

    When it originally occurred I thought it was sw....
     

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