Lower portion of touch screen broke?

Discussion in 'iPhone' started by NYR99, Jun 29, 2008.

  1. NYR99 macrumors 6502a

    Joined:
    Dec 30, 2007
    #1
    Everything on my iPhone works perfectly except the very bottom of my touchscreen, which has become unresponsive. It is only like the last 1/4 inch of it so that means when I use the keyboard, the bottom rows of keys don't work (space bar, "123", and return) My iPhone turns 1 year on july 4th so I am going to take it into the apple store to see what they'll do. What do you think they will do?

    Also, this phone has been jailbroken but never unlocked, but after i upgraded to 1.1.4 i never bothered to jailbrake it agin, so should i be ok?

    Thanks, Tom
     
  2. eplchamps0304 macrumors 6502a

    eplchamps0304

    Joined:
    Jan 31, 2008
  3. CD3660 macrumors 68040

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.
    #3
    You will be fine. You are still within the warranty period (just) and this is a common problem with the iPhone. Apple should replace it. :)
     
  4. TXCraig macrumors 6502a

    TXCraig

    Joined:
    Jul 2, 2007
    Location:
    Houston, TX
    #4
    Had the same problem with my phone, just the top half stopped working. Took it the Apple store and had a new one 15 mins later. When did you buy your iPhone?
     
  5. NYR99 thread starter macrumors 6502a

    Joined:
    Dec 30, 2007
    #5
    OK, thanks. I will bring it in later. Hopefully they still have iPhones there....
    And my 1 year is up on July 4th.
     
  6. Mac-Addict macrumors 65816

    Mac-Addict

    Joined:
    Aug 30, 2006
    Location:
    London
    #6
    Hopefully they dont and then you can get a 3G one for free :) (And maybe keep the same contract)
     
  7. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #7
    You'll be ok, replaced my iPhone for that same type of glitch. They'll have replacement v1 iPhones for days...
     
  8. NYR99 thread starter macrumors 6502a

    Joined:
    Dec 30, 2007
    #8
    I am pissed. The "Genius" said that since there is a dent in the bottom corner from a drop (on the speaker gril, which happened 4 months ago) that they cant do anything since its "physical damage"

    So, now m question is, where can i buy just the bottom black plasic piece online so i can replace it and bring it back in. then they cant see that i dropped it. (even though me dropping it has nothing to do with the problem.
     
  9. NYR99 thread starter macrumors 6502a

    Joined:
    Dec 30, 2007
    #9
    well i actually just found it online for $20 and i had to 2nd day UPS it so it will get here before warrenty is up. that was another $20 so this better work!
     
  10. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #10
    Try taking it to another Apple Store or speak to the Store Manager. :(
     
  11. CD3660 macrumors 68040

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.
    #11
    Good luck with that.

    I think you were unlucky with the Genius that you got.
     
  12. NYR99 thread starter macrumors 6502a

    Joined:
    Dec 30, 2007
    #12
    So I got replaced the dented plastic antenna cover and tried to return it again and it worked. No questions asked. My sister who I will be selling my iPhone too when i get the 3G is really lucky because now she gets a brand new 1st generation.
     
  13. CD3660 macrumors 68040

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.

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