LTE Watch on Legacy T-Mobile Plan?

[jcuecker]

I have a Tmobile Unlimited 2 line plan (100/month). Can I connect a Apple watch LTE to this or will I have to switch to a newer Tmobile One plan? Anyone have luck connecting using a legacy plan?

 

[ectospheno]

They won't let me add one via the web page. It says I have to call. I assumed this was because I'm on a legacy plan and they want to tell me in person that I can't add it without moving to the new plan rather than just admit it on the web page. It may be super easy once you call but I never voluntarily call cell phone customer support because I'm not a masochist. Good luck.

In the end its just going to hasten my departure to Verizon. My daughter needs to be on Verizon due to her college choice so I might as well just move everyone.

 

[jcuecker]

They won't let me add one via the web page. It says I have to call. I assumed this was because I'm on a legacy plan and they want to tell me in person that I can't add it without moving to the new plan rather than just admit it on the web page. It may be super easy once you call but I never voluntarily call cell phone customer support because I'm not a masochist. Good luck.

In the end its just going to hasten my departure to Verizon. My daughter needs to be on Verizon due to her college choice so I might as well just move everyone.

Ha! Yeah I feel the same way. I don't mind paying $10/mo more for the LTE watch service but if I have to switch to a ONE plan that brings the total change to around $30/mo for the 'same' service. Kind of irks me that they are using the Apple Watch to push customers towards a different plan.

 

[alanderp]

I was worried about this as well, but I went into the T-Mobile store and the manager called their support to double check, and they said I can add the Digits line on my account without switching to the One plan.

I asked him 5 times to make sure I won’t lose my legacy plan.

 

[democracyrules]

They won't let me add one via the web page. It says I have to call. I assumed this was because I'm on a legacy plan and they want to tell me in person that I can't add it without moving to the new plan rather than just admit it on the web page. It may be super easy once you call but I never voluntarily call cell phone customer support because I'm not a masochist. Good luck.

In the end its just going to hasten my departure to Verizon. My daughter needs to be on Verizon due to her college choice so I might as well just move everyone.

Moving to Verizon from T-Mobile was one of my best decisions in life. It is like having a freedom from many inconveniences caused by having T-Mobile. I could not stand anymore with T-Mobile inconveniences including weak or no signals in the vast majority of inside buildings and areas in the metro in certain ZIP codes. The T-Mobile price is absolutely cheap but it comes with many inconvenience/hidden costs. All the free gifts are the strategy to retain their customers so they would not run away due to many inconveniences.

 

[keeper]

God they screw you guys, in the UK they swopped my plan free of charge to get it working.