Hey guys,
Heres my story and was just wondering whats your opinion, have i got lucky or simply got ripped off. Two weeks ago i broke my iphone 4 screen by throwing it on a table in a angry manner :<. Today i went to apple store and had a genius bar appointment. I had to wait like 10-15 mins extra cus i hadnt checked in or something but i didnt know i had to. Anyways i got to the apple people with ipads checking people in and described the issue and was told that i had to pay the hefty sum of £130+. I said thats alright and proceeded to my apple person who actually does the genius thing. He asked how i managed to break my screen and i said i threw it on a table and he sort of chuckled. Then i told him i was advised to go to apple store not the place where i bought it from because i simply payed for the damage of my iphone and would get a new one. He was like ye but you dont get a new one you get an iphone that may or may not have used parts in it. I was like u mean refurbished and he said na na its brand new, no 1 has touched it or anything. I said fine. Then he brought a new iphone 4, took my old 1 in and activated it, and when i asked him where do i need to pay he was like oh its free. I said literally are you joking. He replied no man its really for free and told me it was because he was happy or something, i cant quite recall. I then received an email from the apple store containing a service record of my visit. It said that my initial iphone 4 was with a broken screen etc and that i was given a replacement with this being in the description box "iPhone 4, 16GB, Black, AR-EMEA
Replacement Serial Id: xxxxxxxxxxx, IMEI: xxxxxxxxxxxxxxx " and the price on the side stating £ 115.83 and amount due next to it saying £ 0.0 There were two boxes actually, the first 1 was Repair Estimate and the second 1 was Parts and Services with the second 1 having the description "Same as above".
So there is my story
You guys think i got ripped off because i sort of got a refurbished 1 (if i hadnt been told it may have used parts in it u could have sworn this was a brand new iphone 4, it had all its plastic coverings and not a single scratch on it.) or i was lucky for not paying my obviously out of warranty screen damage
Thanks you for your answers in advance.
Heres my story and was just wondering whats your opinion, have i got lucky or simply got ripped off. Two weeks ago i broke my iphone 4 screen by throwing it on a table in a angry manner :<. Today i went to apple store and had a genius bar appointment. I had to wait like 10-15 mins extra cus i hadnt checked in or something but i didnt know i had to. Anyways i got to the apple people with ipads checking people in and described the issue and was told that i had to pay the hefty sum of £130+. I said thats alright and proceeded to my apple person who actually does the genius thing. He asked how i managed to break my screen and i said i threw it on a table and he sort of chuckled. Then i told him i was advised to go to apple store not the place where i bought it from because i simply payed for the damage of my iphone and would get a new one. He was like ye but you dont get a new one you get an iphone that may or may not have used parts in it. I was like u mean refurbished and he said na na its brand new, no 1 has touched it or anything. I said fine. Then he brought a new iphone 4, took my old 1 in and activated it, and when i asked him where do i need to pay he was like oh its free. I said literally are you joking. He replied no man its really for free and told me it was because he was happy or something, i cant quite recall. I then received an email from the apple store containing a service record of my visit. It said that my initial iphone 4 was with a broken screen etc and that i was given a replacement with this being in the description box "iPhone 4, 16GB, Black, AR-EMEA
Replacement Serial Id: xxxxxxxxxxx, IMEI: xxxxxxxxxxxxxxx " and the price on the side stating £ 115.83 and amount due next to it saying £ 0.0 There were two boxes actually, the first 1 was Repair Estimate and the second 1 was Parts and Services with the second 1 having the description "Same as above".
So there is my story
You guys think i got ripped off because i sort of got a refurbished 1 (if i hadnt been told it may have used parts in it u could have sworn this was a brand new iphone 4, it had all its plastic coverings and not a single scratch on it.) or i was lucky for not paying my obviously out of warranty screen damage Thanks you for your answers in advance.
