M1 Mac mini Won't Sync Photos from an iPhone 12 Pro Max

[dwmreg]

My Mac Mini M1 processor 16GB Ram and 1TB SSD refuses to recognize my iPhone 12 Pro Max regardless of whether or not its locked or unlocked in the macOS photos app. So I'm unable to do a basic thing like syncing photos. Pretty piss poor if you ask me. Apple's quality is declining rapidly. Anyone else see this?

I was able to get a temp fix by resetting the phone w/ a press of vol up, vol down and holding the side button until I saw the Apple logo, but that doesn't work anymore at all. The M1 Mac Mini still thinks the phone is locked and refuses to see it and sync photos.

Ticket open with AppleCare - escalated up to engineering. So far they are clueless.

 

[hg.wells]

Just to be sure have you tried a different cable?

 

[mmkerc]

I have the same computer configuration, but an iPhone 12 pro and have not had any problems. As hg.wells suggest I would use a different cable, and also a different USB port

 

[dwmreg]

I've tried all these no luck in getting it work. iPad is not impacted. Basic IT101 troubleshooting completed way before I wrote this post. lol.

 

[lcubed]

did you check for lint inside the lightning connector port?

 

[mj_]

The only times I've had this happen in the past (and it's been happening long before M1 Macs or iPhone 12 were introduced) was either when the cable was bad (in fact I just threw one out this week because my iPhone kept disconnecting mid-transfer) or the Lightning connector inside the phone had dust and dirt stuck deep down inside. The way Lightning works is that data transfers are affected long before power delivery, which is why you often don't notice the problem right away.

 

[dwmreg]

MacOS 12.1 finally resolved the issue for me.