M2 Air - Noise inside the Body (bottom right)

[fostberg]

Hello there,

I just received my M2 Air (24gb, 1tb, 10gpu) and while setting it up, I noticed the following:

Situation:
The inside of the bottom right part makes a noise, when my palm is not 100% connected to the body - meaning: whenever I am doing something with my left hand only (e.g., using shortcuts), clicking or typing without resting the hand on the bottom right ... it sounds like something is "loose" inside ... I don't actually think that something is loose, it is similar to the sound of the body not connected to the inside of the hardware... I can force this noise while continuously "morse-coding" one finger on the bottom right. None of my previous Macs had this (checked my 2013 (yes, still running), 2016 and 2019 pro devices).

Question:
Is this normal with the M2 Air or is my device messed up?

Question 2 - if not normal:
Should I deal with the Support or send it back straight away?
I never had any issues with an order from the Apple store... can I even return box-opened devices?
Country: DE


Many thanks for your feedback, guys!

 

[Wokis]

Maybe you're experiencing coil-whine. In some electronic products it is basically par for the course at this point, but on a Macbook I'd classify it as a defect.

Does it sound the same with the charger plugged in and without?

 

[Pug72]

Loosen and retighten screws underneath may fix it.

 

[fostberg]

Yes, absolutely! ... I just realized that it makes the same sound on the bottom right, if i am "morsing" (sorry, no other wording for it) the bottom left ... there is no noise, if I slighly press down the bottom right (or have my palm connected to it)

 

[fostberg]

Loosen and retighten screws underneath may fix it.

tried that! .. did not work 😕

 

[peterkeilleher]

Hello there,

I just received my M2 Air (24gb, 1tb, 10gpu) and while setting it up, I noticed the following:

Situation:
The inside of the bottom right part makes a noise, when my palm is not 100% connected to the body - meaning: whenever I am doing something with my left hand only (e.g., using shortcuts), clicking or typing without resting the hand on the bottom right ... it sounds like something is "loose" inside ... I don't actually think that something is loose, it is similar to the sound of the body not connected to the inside of the hardware... I can force this noise while continuously "morse-coding" one finger on the bottom right. None of my previous Macs had this (checked my 2013 (yes, still running), 2016 and 2019 pro devices).

Question:
Is this normal with the M2 Air or is my device messed up?

Question 2 - if not normal:
Should I deal with the Support or send it back straight away?
I never had any issues with an order from the Apple store... can I even return box-opened devices?
Country: DE


Many thanks for your feedback, guys!

Did you ever find a solution? Mine just started making the same sound (left of the trackpad).