M4 MBA received back from Apple - now cannot use ApplePay

[danb1979]

After getting my M4 MBA back from Apple on Monday just gone (screen replaced due to the marks that could be seen under the glass); I can now no longer use ApplePay as it states "ApplePay has been disabled because the security settings of this Mac were modified"

I've Googled this and tried everything I've seen/read about rectifying it, but getting nowhere

Has anyone experienced this and if so, any suggestions/advice before I speak to Apple Support?

 

[ignatius345]

It sounds like they maybe replaced the TouchID sensor or something and it’s not registered to that machine properly? I would not waste any more of my own time figuring it out. It's under AppleCare so just take it back to Apple and get them to fix/replace it.

 

[Bigwaff]

I've Googled this and tried everything I've seen/read about rectifying it, but getting nowhere

As you have provided no details of what exactly you've tried, there isn't anything I can suggest other than to echo @ignatius345 .... take back to Apple.

 

[fatTribble]

Chanting with the others…”Take back to Apple”

 

[danb1979]

Just to update; turns out this is a known major issue - someones going to call me back in a few days with further info