Mac 27in Late 2013 - Crashed Now Static Sound

Discussion in 'Mac Basics and Help' started by Chris Davis, Jan 26, 2016.

  1. Chris Davis, Jan 26, 2016
    Last edited: Jan 26, 2016

    Chris Davis macrumors newbie

    Chris Davis

    Joined:
    Jan 26, 2016
    #1
    My computer is barely used .. brand new condition. I am the original owner and only user.

    iMac, 27in, Late 2013
    OX X Yosemite Version 10.10.5

    Processor: 3.5 GHz intel core i7
    Memory 8GB 1600 MHz DDR3
    Graphics NVIDIA GeForce GTX 775M 2048 MB


    Was surfing the net. The computer suddenly crashed. I turned it back on and now it makes a loud and constant static sound even with sound turned off.

    I play music or video and the static continues while the song or video plays in the background. This does not sound like a speaker issue.

    Can any of you tell me what is going on and how I can fix it.
     
  2. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #2
    If the sound is not coming from the speaker, then it seems like it could only be a hardware issue. You need to have a Apple Tech check it out.
    You could try a Safe mode to see if there is a change, but it is unlikely to help if it is a hardware problem.
     
  3. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #3
    OP:
    Do you have AppleCare on it?

    If so, take it to an Apple Store right away.
     

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