Mac air folders suddenly disappeared

Discussion in 'MacBook Air' started by gemgem, Oct 18, 2013.

  1. gemgem macrumors newbie

    Joined:
    Oct 18, 2013
    #1
    Hi guys,

    Im new to the forum. Had a read around and great to seelots of handy contributions.

    Ive developed a little problem on my mac air. I'd been having trouble setting up a arturia midi keyboard for music production and so i contacted arturia for technical support. They gave me the below instruction to plug into terminal. The instruction relates to deleting a reinstalling elicencer software.After inserting the commands - my mac reset itself to almost factory settings. I lost everything saved to desktop, everything in downloads folder, some applications, photos and probably more. Anyone know what caused the random reset and deletion of data and if it can be reversed? I havnt backup with icloud unfortunately. In the process of doing this. Please see instructions below:


    1. As a user with administrative permissions, open the "Terminal" application which resides in "/Applications/Utilities/".

    2. Enter the following exact command (including any space characters and the asterisk) and press [Enter]:

    sudo rm -f /var/db/receipts/com.syncrosoft.*

    You will be asked for an administrator’s password, which you need to type, then press [Enter] again.

    3. Copy and paste following command into the Terminal window and hit the <Enter> key (again, this is one single line only):

    sudo rm -rf /System/L*/E*/Auth*S*.plugin

    After hitting the <Enter> key, you will be prompted for your administrator's password -- please enter it (although it will not be visible during typing) and hit the <Enter> key again.

    4. Copy and paste following command into the Terminal window and hit the <Enter> key (again, this is one single line only):

    sudo rm -rf /Lib*/Pref*/.Auth*S*

    5. Copy and paste following command into the Terminal window and hit the <Enter> key (again, this is one single line only):

    sudo rm -rf /Lib*/App*Support/Syn*S*-eL*

    Now, your eLicenser Control system is not in a functional state anymore, therefore, before launching any application etc.:

    6. Install the latest version of the eLicenser Control Center:
    ==> http://download.elicenser.net/downloads/eLicenserControl.dmg

    7. Copy and paste following command into the Terminal window and hit the <Enter> key (again, this is one single line only):

    /Library/Application\ Support/eLicenser/pos/Synsopos.app/Contents/MacOS/Synsopos -RegSeL

    Any info much appreciated!
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Check the front page. Depending on model apple are replacing ssd's for data loss issue
     

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