skillwill

macrumors 6502
Original poster
Feb 12, 2008
459
570
Not really a big issue but just curious more than anything else, the Apple TV app in my dock constantly has a red "1" notification badge on it. I've opened the app, clicked every single button in the app, removed it from my dock and put it back, signed in and out of the app, downloaded unwatched episodes, restarted the computer, everything but it just doesn't seem to go away.

Anyone got any idea at all what the notification could possibly be? Thanks in advance!

(note, before someone asks what the big deal is, there isn't one really, I'm just a bit OCD with notification badges tbh ?)
 
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jgrove

macrumors regular
Jul 18, 2006
109
49
Same with me, but I can't sign into the TV, Music or Podcasts app :-( no matter what I do the red number is still there.
 
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jgrove

macrumors regular
Jul 18, 2006
109
49
OK managed to get Music, TV and Podcast apps to work correctly, but yes the badge icon remains, have you figured out a way to remove it?

Thanks
 
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M@rk

macrumors newbie
Nov 4, 2019
7
4
I had the same problem that I couldn’t sign into all those apps and had a red badge on the tv app. The only way I was able to fix it was to make a new admin user account in system preferences then delete the old admin account.
 
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jgrove

macrumors regular
Jul 18, 2006
109
49
There must be a command line to remove it, or at least clear it. Hopefully Apple can get the bottom of these errors.
 
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Jonis

macrumors newbie
Nov 8, 2019
1
1
OK managed to get Music, TV and Podcast apps to work correctly, but yes the badge icon remains, have you figured out a way to remove it?

Thanks
How did you do that? I can't login to tv/music
 
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bogdanw

macrumors 65816
Mar 10, 2009
1,073
564
There must be a command line to remove it, or at least clear it. Hopefully Apple can get the bottom of these errors.
Have you tried disabling the Badge app icon from Notification Center?
appletv.jpg
 
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jgrove

macrumors regular
Jul 18, 2006
109
49
How did you do that? I can't login to tv/music


Hope it works for you
[automerge]1573391853[/automerge]
Have you tried disabling the Badge app icon from Notification Center?
View attachment 876190
The TV app isn't in the list :-(
 
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surveytechdude

macrumors newbie
Nov 10, 2019
1
0
Same with me, but I can't sign into the TV, Music or Podcasts app :-( no matter what I do the red number is still there.
This happened to me. I contacted apple support and they said this problem has affected many users. A lame workaround that worked for me: -> System Preferences -> Users & Groups -> Create an admin user. Login into your newly created admin account and sign-in to iCloud from there and this should log you into the TV, Music, and Podcast apps.
 
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bogdanw

macrumors 65816
Mar 10, 2009
1,073
564
Did you do anything in particular to get it to show up?
Nothing, it should be there. You could try to make copies of ~/Library/Preferences/com.apple.ncprefs.plist and ~/Library/Preferences/com.apple.TV.plist, delete the originals and log out or restart. The two preference files for the Notification Center and Apple TV should be recreated, hopefully correctly.
 
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jgrove

macrumors regular
Jul 18, 2006
109
49
Nothing, it should be there. You could try to make copies of ~/Library/Preferences/com.apple.ncprefs.plist and ~/Library/Preferences/com.apple.TV.plist, delete the originals and log out or restart. The two preference files for the Notification Center and Apple TV should be recreated, hopefully correctly.


Wow fantastic, that fixed it and removed the badge icon! Thank you!
 
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bogdanw

macrumors 65816
Mar 10, 2009
1,073
564
I can't get rid of this annoying notification no matter what I try, including the suggestions above.
You can try to edit com.apple.ncprefs.plist, search for com.apple.TV and change the last number from flags to zero. Log out and the bubble should be gone forever.
 
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AL2TEACH

macrumors 6502
Feb 17, 2007
395
59
North Las Vegas, NV.
Not really a big issue but just curious more than anything else, the Apple TV app in my dock constantly has a red "1" notification badge on it. I've opened the app, clicked every single button in the app, removed it from my dock and put it back, signed in and out of the app, downloaded unwatched episodes, restarted the computer, everything but it just doesn't seem to go away.

Anyone got any idea at all what the notification could possibly be? Thanks in advance!

(note, before someone asks what the big deal is, there isn't one really, I'm just a bit OCD with notification badges tbh ?)


you could check to see if you have a red 1 notification, in Preferences>Users and Accounts, if you do, it might mean there's an upgrade waiting for you. That's what it meant for me.
 
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Steve121178

macrumors 603
Apr 13, 2010
5,567
5,045
Bedfordshire, UK
You can try to edit com.apple.ncprefs.plist, search for com.apple.TV and change the last number from flags to zero. Log out and the bubble should be gone forever.

I can't even see com.apple.ncprefs.plist or com.apple.TV under Library/preferences. Any suggestions on what to try next? Thanks.
 
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bogdanw

macrumors 65816
Mar 10, 2009
1,073
564
I can't even see com.apple.ncprefs.plist or com.apple.TV under Library/preferences. Any suggestions on what to try next? Thanks.
Not /Library/Preferences, your user preferences in /Users/YourUserName/Library/Preferences
 
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rmoliv

macrumors 68000
Dec 20, 2017
1,518
3,008
Yesterday I deleted com.apple.ncprefs.plist and com.apple.TV.plist and the badge didn't reappear after rebooting. However today it reappeared after a reboot. Any fix?
 
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Steve121178

macrumors 603
Apr 13, 2010
5,567
5,045
Bedfordshire, UK
I tried the suggestions above yesterday, I just did another clean install in the end as when I signed out of TV/Podcasts/iTunes it wouldn't let me log back in.

Apple's suggestion was to just create a new user profile. So I just nuked the machine and started again.
 
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rmoliv

macrumors 68000
Dec 20, 2017
1,518
3,008
Yesterday I deleted com.apple.ncprefs.plist and com.apple.TV.plist and the badge didn't reappear after rebooting. However today it reappeared after a reboot. Any fix?

Anyone? Actually in the quoted post it was not a reboot but actually shutting down the Mac. Whenever I shut down and restart the badge will reappear...

I tried the suggestions above yesterday, I just did another clean install in the end as when I signed out of TV/Podcasts/iTunes it wouldn't let me log back in.

Apple's suggestion was to just create a new user profile. So I just nuked the machine and started again.


Creating a new user profile shouldn't even be an option. Can't they come up with a better fix, like a Terminal command or something?
 
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makis

macrumors newbie
Nov 16, 2019
1
0
it more simple go to dock and do right klick on tv app then select remove from dock. and then go to launchpad an drag and drop the app on the dock sorry appeared the same after restart
 
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