Mac Book Air Model 1304 Keyboard & trackpad dont work

Discussion in 'MacBook Air' started by pados, Mar 13, 2014.

  1. pados macrumors newbie

    Joined:
    Dec 23, 2013
    #1
    Hi

    I got mac book air off ebay, and keyboard and trackpad doesn't work. Could anyone advise how to fix this?

    Things I have tried that don't work:-

    plugging external keyboard and mouse in
    Held down T
    Held down cmd or alt to get into boot up screen - doesn't pick anything up
    Tried holding tab on startup
    cant boot up from working external hard drive (which has operating system on)
    reset pram - doesn't seem to work

    I don't get any beeps, it does load operating system but everything seems to have frozen as cant use keyboard and mouse.

    Please can someone help as I cant think of anything else, when I bought it they didn't mention anything of liquid spills and cant see any evidence of this. There was problem with boot camp but when I got it working for few mins I managed to delete windows 7 partition. When I booted into windows 7 previously both mouse would hang but sometimes keys would type loads of letters without me typing them in.

    Thanks in advance for your help.
     
  2. Dweez macrumors 65816

    Dweez

    Joined:
    Jun 13, 2011
    Location:
    Down by the river
    #2
    As with all ebay purchases, buyer beware. Have you contacted the seller?
     
  3. pados thread starter macrumors newbie

    Joined:
    Dec 23, 2013
    #3
    Yes seller just said, he started having problems when he installed bootcamp. It worked for few weeks then stopped working. So I managed to delete partition with windows on it but still cant use anything now that it boots to Mountain Lion instead of windows 7.

    Can anyone think of anything else I can do?
     
  4. Dweez macrumors 65816

    Dweez

    Joined:
    Jun 13, 2011
    Location:
    Down by the river
    #4
    If it were my machine I'd take it to an authorized Apple dealer or Apple store for diagnosis.
     
  5. pados thread starter macrumors newbie

    Joined:
    Dec 23, 2013
    #5
    I work in I.T. and just trying too see if anyone could help me so I know whats wrong so I can fix it myself. I have fixed many apple mac's before but not mac book air nor have I had this problem before.
     
  6. pados thread starter macrumors newbie

    Joined:
    Dec 23, 2013
    #6
    Anyone think of any ideas? as I am thinking about buying new keyboard for it as maybe this might solve this problem?
     

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