Mac book air white screen

Discussion in 'MacBook Air' started by Saville68, Nov 17, 2013.

  1. Saville68 macrumors newbie

    Joined:
    Nov 17, 2013
    #1
    Please can you help - my Mac Book Air will start up and I can get to the log in requiring password - then after entering password - it then goes to a grey/white screen - what must I press to get it back to normal start up. Many thanks in advance
     
  2. Saville68 thread starter macrumors newbie

    Joined:
    Nov 17, 2013
  3. dbroncos78087 macrumors regular

    Joined:
    Feb 27, 2013
    Location:
    Northern Virginia
    #3
    What troubleshooting steps have you taken so far?

    Have you tried booting into recovery mode and using the Disk Utility to check the health of the disk and/or repairing them? That's the first place that I would check. If it's prompting for the password, while you're in there also check disk permissions and repair those as well if you can.
     

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