Mac book air white screen

Discussion in 'MacBook Air' started by Saville68, Nov 17, 2013.

  1. Saville68 macrumors newbie

    Nov 17, 2013
    Please can you help - my Mac Book Air will start up and I can get to the log in requiring password - then after entering password - it then goes to a grey/white screen - what must I press to get it back to normal start up. Many thanks in advance
  2. Saville68 thread starter macrumors newbie

    Nov 17, 2013
  3. dbroncos78087 macrumors regular

    Feb 27, 2013
    Northern Virginia
    What troubleshooting steps have you taken so far?

    Have you tried booting into recovery mode and using the Disk Utility to check the health of the disk and/or repairing them? That's the first place that I would check. If it's prompting for the password, while you're in there also check disk permissions and repair those as well if you can.

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