Mac does not boot after installing java update

Discussion in 'OS X El Capitan (10.11)' started by MacMan988, Mar 29, 2016.

  1. MacMan988 macrumors 6502a

    Joined:
    Jul 7, 2012
    #1
    I just installed the Java update from system preferences and as soon as the installation was finished the screen went black and the Mac got stuck in a restart loop. The startup screen looks weird with horizontal purple stripes.

    Could this be a malware?
     

    Attached Files:

  2. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #2
    It looks like you are having a video (GPU) hardware problem. You may qualify for and need the MacBook Pro Repair Extension Program for Video Issues.
     
  3. MacMan988 thread starter macrumors 6502a

    Joined:
    Jul 7, 2012
    #3
    Thanks for the reply.

    Are there any methods to copy some files from my dead mbp to an external drive?
     
  4. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #4
    BTW, it would be helpful in threads like this if you included what Mac that you are having a problem with. I had to look at your past post history to find out that you have a 17" 2011 MBP which is why I posted the link in my first post. I still do not know for sure if that is the Mac that you are having a problem with.

    Unfortunately all options require access to another Mac since your current one does not work.
    A few possible options would be (in order of most likely to work);
    1) Check for your files on your backup connected to another Mac.
    2) Remove the internal hard drive, place it in an external enclosure, & connect it to another Mac.
    3) Use Target disk mode using another Mac. I'm not sure if this will work with the state of your problem Mac.
     
  5. richard2 macrumors regular

    richard2

    Joined:
    Oct 21, 2010
    Location:
    England, United Kingdom
  6. MacMan988 thread starter macrumors 6502a

    Joined:
    Jul 7, 2012
    #6
    @richard2, I was unable to boot in safe mode as well.

    Thanks for all replies. I took the MBP to the store and they said that it can be repaired for free since it is a known factory fault (graphic card issue). I bought a new iMac 5k and the people at the store helped me to get data from my MBP's HDD by putting it in an enclosure and connecting it to the iMac.
     

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