Mac does not play .mov files

cool11

macrumors 65816
Original poster
Sep 3, 2006
1,498
134
Something gone wrong with my osx (10.9) and I cannot play .mov files.
When I try to open a mov file, it displays me a message from Quicktime, titled 'coverting...'.
This is not normal.

I try to open file with video players like movist or vlc, they always opened mov files, always!
I suspect that 'cleanmymac' maybe trashed something useful.
Because when I attach an external hard disk with cloned image of my osx system, but in a previous state, the mov files are opened, with movist or vlc player running not from internal hard disk but from the external one. I shut down the external hard disk, I try to open files, the 'converting' message of Quicktime appears.
It makes me feel strange because I think that especially vlc, does not depend on codecs, I think it have anything it needs by itself.
I tried repairing disk permissions but nothing changed.

What goes wrong and what should I do to fix it?
 

cool11

macrumors 65816
Original poster
Sep 3, 2006
1,498
134
I just found this
http://support.apple.com/kb/HT6055
and it is my problem.
Wth?
Is Apple serious?
For the first time in my apple chronicles, should I wait lots of minutes every time I want to play .mov files?
If this is true it is ridiculous and I should find ways to avoid .mov files at all!
 

Maximara

macrumors member
Jun 16, 2008
80
8
I just found this
http://support.apple.com/kb/HT6055
and it is my problem.
Wth?
Is Apple serious?
For the first time in my apple chronicles, should I wait lots of minutes every time I want to play .mov files?
If this is true it is ridiculous and I should find ways to avoid .mov files at all!
No just use VLC instead. I have found it to be far more robust then quicktime especially with the strange codecs coming out of the windows world.
 

MisterMe

macrumors G4
Jul 17, 2002
10,648
29
USA
I just found this
http://support.apple.com/kb/HT6055
and it is my problem.
Wth?
Is Apple serious?
For the first time in my apple chronicles, should I wait lots of minutes every time I want to play .mov files?
If this is true it is ridiculous and I should find ways to avoid .mov files at all!
Yes, Apple is serious and it is a very good thing. You need convert each video only once. Videos using those older source codecs will soon disappear eliminating the need for conversion.
 

Mydrivec

macrumors member
Jul 10, 2012
50
0
RI
Are there any other options since Conversion fails every time for me?

Does anyone have any suggestions? I'm alright keeping the .mov files provided I can play them. If not, I'll convert but I've tried a couple free ones from the app store and they don't see .mov files as valid source files.

Any suggestions are appreciated.
 

Maximara

macrumors member
Jun 16, 2008
80
8
Are there any other options since Conversion fails every time for me?

Does anyone have any suggestions? I'm alright keeping the .mov files provided I can play them. If not, I'll convert but I've tried a couple free ones from the app store and they don't see .mov files as valid source files.

Any suggestions are appreciated.
I again point to VLC Media Player. It's open source and has played every .mov file I have thrown at it.

VLC also has an convert feature.
 

Mydrivec

macrumors member
Jul 10, 2012
50
0
RI
I again point to VLC Media Player. It's open source and has played every .mov file I have thrown at it.

VLC also has an convert feature.
I'll try the convert feature in VLC but I've already tried it. VLC gives a message to the effect that it can't play the file and there are no codec updates available to fix it.

Usually VLC is my go to player as well.
 

Mydrivec

macrumors member
Jul 10, 2012
50
0
RI
Update...I broke down and purchased FlipforMac for $29...works fine now. Well worth my time not to play around for hours
 

MisterMe

macrumors G4
Jul 17, 2002
10,648
29
USA
Update...I broke down and purchased FlipforMac for $29...works fine now. Well worth my time not to play around for hours
Congratulations on fixing your problem. However, if Flip4Mac is the solution then your video track format is WMV and not a traditional .mov format.
 

Mydrivec

macrumors member
Jul 10, 2012
50
0
RI
Congratulations on fixing your problem. However, if Flip4Mac is the solution then your video track format is WMV and not a traditional .mov format.
Now that is interesting...of course you are correct and I agree. HOWEVER...my .wmv files play fine on VLC while my .mov files will not play. The .mov files play fine on Flip4Mac (in fact, Flip4Mac plays both fine). So maybe the program that encoded them (the newest was a few years ago) packaged them incorrectly?

Most of the files I have were recorded with a Logitec webcam. They range from a few minutes to an hour or so and are interviews with extended family as part of a family tree project. The original files were WMV but I used Quicktime 7 to shorten some of the longer cuts (removing any discussions not directly related to family for later review) and those are the .mov files.

Maybe the quicktime conversion was the issue? EDIT: It was QT 7 used to resize the originals as I recall. I no longer have the program though.
 
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