Mac [doesn't show connected iPhone]

Discussion in 'iPhone Tips, Help and Troubleshooting' started by TillysWily, Dec 21, 2016.

  1. TillysWily macrumors regular

    Jun 8, 2011
    Ok when I try and connect my wife iPhone 6 to her or my MacBook it doesn't do anything but charge. Nothing shows up on either devise. I fails at about 70% on an iCloud backup every single time after hard restarts and all. When I go into system report on the Mac and the USB ports it doesn't even show up that its connected. Anyone else have this issue?
  2. chscag macrumors 68030


    Feb 17, 2008
    Fort Worth, Texas
    How old are the MacBooks and which versions of OS X are they running?
  3. eyoungren macrumors Core


    Aug 31, 2011
    ten-zero-eleven-zero-zero by zero-two
    Exactly. Older Macs and older versions of iOS aren't allowed to sync with newer hardware and newer versions of iOS.

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