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mac freezing

W

wolfied

macrumors newbie
Original poster
May 1, 2013
17
0
Hello Mac Gurus,

I have a problem.. My Mac freezes up occasionally, let's say once in a week. Nothing is working when it freezes up. (mouse, caps lock, nothing) It may even happen while playing a movie, so the sounds keeps repeating over and over again. And I had to reset my mac 21.5" from the "turning on" button.

So, what do you suggest me to do? It was happening when I was using Mountain Lion and now it's happening on Mavericks, too. So, since I bought this machine, I'm living with it.

Any recommendations? :apple:

Thanks a lot. :)
 
Since its was occurring on an older version of OSX, the odds are that tis not a Mavericks issue per say.

What applications do you use? Are you using the same app when it freezes?

I'd run the Apple Hardware test (pressing D on boot up) and see if your hardware checks out
 
It's been happening to me as well, maybe once every couple of weeks. I don't recall it happening that much on Mountain Lion.
 
problem

Well, I tried the Apple Hardware Test and no problems were found.

Other users who had similar problems... How did you solve this problem ??:confused:
 
wolfied said:
Hello Mac Gurus,

I have a problem.. My Mac freezes up occasionally, let's say once in a week. Nothing is working when it freezes up. (mouse, caps lock, nothing) It may even happen while playing a movie, so the sounds keeps repeating over and over again. And I had to reset my mac 21.5" from the "turning on" button.

So, what do you suggest me to do? It was happening when I was using Mountain Lion and now it's happening on Mavericks, too. So, since I bought this machine, I'm living with it.

Any recommendations? :apple:

Thanks a lot. :)
Click to expand...

How old is your Mac?
 
Since the 10.9.2 my mbp has frozen completely twice, hoping its not my macbook and just a bug. I have a 2012 model. I never had a problem like that before the update so I'm thinking there might be a bug.
 
I have had freezing too over the last few weeks on my mini. late 2011. I think it may be safari I keep getting beach balls and lockups for a bit.
 
I'm using 21.5-inch, Mid 2011.

2.5 Ghz i5, 16 GB 1067 Mhz DDR3, AMD Radeon 6750M 512 MB

500 GB internal HDD.

Well, I don't know where I can search for : .crash .hang .spin those.. Where are they located? Do such freezings being reported there too?
 
Open up your console.app in the util folder and scroll down the left hand column for system crash logs. Then right click and choose reveal in finder, then double click on some and look at the top part to try to find what caused the crash. If you can find something, try to eliminate that problem at the source if it is something 3rd party. These things are usually either app or driver or extension related incompatibilities. Also look in your launch agents, launch deamons and startupitems folders (as well as preferences panel -user-login items, and see if any unnecessary things can be removed safely.
 
Whenever I run apple hardware test and it passes but I still suspect a hardware problem I would then run apple service diagnostic. This is more thorough than the hardware test and will take longer to do, but it would be worth it if there is a hardware problem that the hardware test doesn't pick up.
 
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