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Mac Going in for Repair....
- Thread starter MacHound
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I would change the password, make sure there's no sensitive information on the drive, and back everything up.
^^^
Agreed. A default password of 123abc usually works, or no password at all.
Backup everything.
TEG
Agreed. A default password of 123abc usually works, or no password at all.
Backup everything.
TEG
You are going to think I'm a dummy - but how do I back everything up? I have the Time Machine icon, doesn't that do it?
I'm so nervous I may not even send it in. I don't want anything messed with, or any websites with my passwords or even credit card #'s saved.....
I don't know what I'm doing.
I'm so nervous I may not even send it in. I don't want anything messed with, or any websites with my passwords or even credit card #'s saved.....
I don't know what I'm doing.
It depends on what the problem is, and if it is Apple you are sending it too, then I would not worry if they ask you for a password, but they still shouldn't need to do that. I would back up and then delete any sensitive files off of your computer if you are really worried, and then remove the password. And make a Time Machine backup of your Mac just incase if it comes back with a new hard drive or something of the sort. But I wouldn't be too worried about this.
If you have a large enough external HD, use the restore option under Disk Utility. Alternatively, you could drag and drop the files you need manually into the external drive.
If you want to wipe all information off your hard drive, erase the disk through disk utility. IF YOU DO THIS, YOU MUST BACK UP EVERYTHING.
If you want to wipe all information off your hard drive, erase the disk through disk utility. IF YOU DO THIS, YOU MUST BACK UP EVERYTHING.
Then again you can never be too careful. My cousin got his identity stolen and it was after his computer was in for repairs (it happened shortly after that). It might of been a coincidence, but they never caught the guy and it took 2 years before his credit was restored. You just never know who will be working on it. I hope Apple has some security measures in place for this, but don't they send it out to others sometimes?
Back-up your stuff and make sure you delete anything important like CC numbers, addresses, phone numbers, ect..
Back-up your stuff and make sure you delete anything important like CC numbers, addresses, phone numbers, ect..
swingerofbirch
macrumors 68040
My suggestion:
Back everything up, then create a new user for them to work in if they need to with name and password of apple (fairly standard operating procedure for Apple repairs).
Being a notebook, it's probably going to Flextronics. I've sent many notebooks there with private information on them and never had a problem (except for them coming back broken
).
Back everything up, then create a new user for them to work in if they need to with name and password of apple (fairly standard operating procedure for Apple repairs).
Being a notebook, it's probably going to Flextronics. I've sent many notebooks there with private information on them and never had a problem (except for them coming back broken
).