Mac Mail App not fetching mail

Discussion in 'Mac Basics and Help' started by basketballbrian, Aug 21, 2012.

  1. basketballbrian macrumors newbie

    Joined:
    Aug 20, 2012
    #1
    Hi, I'm new to mac (and these forums) and I am having some trouble with my Mail App on my new Macbook Pro. Im running mac version 10.8, and in the last few weeks my mail app stopped automatically fetching new messages unless i go into the app and say "get all new mail". I have the settings set to check for mail every 5 minutes and it seems like it stopped getting new mail after i upgraded to mountain lion. Any help?
     
  2. basketballbrian thread starter macrumors newbie

    Joined:
    Aug 20, 2012
  3. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #3
    Open Mail and go to Mail's menu item 'Window' and select 'Connection Doctor'. See if it is connecting correctly to your email provider. Plus in 10.6 check your email account in System Preferences->Mail, Contacts & Calendars pane. Make sure they are setup correctly and are connecting to your email provider.

    Who is providing your email? An ISP account, Google, iCloud or another account.
     

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