Mac Mail iMap problem

Discussion in 'Mac Apps and Mac App Store' started by Marty62, Feb 4, 2014.

  1. Marty62 macrumors 6502

    Mar 11, 2010
    Berlin formerly London
    Hi all,
    I have 2 accounts active in mail, a POP account and an iMap account.

    The POP account keeps all mail history - I delete attachments manually.

    The iMap account only keep the mail from the last month !!

    I cannot find any settings in prefs that either - make this happen OR allow
    me to set how much mail is kept. ( Mac storage or server storage )

    Anyone have a clue why this is ??

    I would be very happy for any help.

  2. sgtbob macrumors regular


    Sep 10, 2008
    MAC Mail

    I had been experiencing a lot of issues with MAC Mail for over 2 weeks. My provider would show unread messages on their system when I looked at them via their server, but they would not be 'pulled' into MAC Mail. That is, MAC Mail would not show any message traffic while I could see traffic on my Cox account. After being buffeted between Cox and MAC technicians (who each insisted it was the other service - go figure) and uninstalling and re-installing my mail accounts (I had three) at least 15-20 times while working with the technicians, I took a viewers advice and switched to Thunderbird mail. Since that time, all mail for all accounts is coming through with no problem. Since I am not a technician, this fix seems to solve the issues I had between 'imap' and 'pop' headaches!
  3. DramaLLama macrumors 6502

    Feb 6, 2011
    Is it maybe a setting on the email provider side? Go to the website of whatever email you're using and check that way maybe?
  4. Marty62 thread starter macrumors 6502

    Mar 11, 2010
    Berlin formerly London
    I forgot about this post !
    I don't mean a ".mac mail account" so my title is a little off !

    I just use the "Mail" program, my accounts are from my website and hosted
    by I think "Just Host"

    Have looked at that end too, just cannot for the life of me see, why the iMap
    is only hanging onto one month of mails ... weird ??

  5. DramaLLama macrumors 6502

    Feb 6, 2011
    I'll try and look my settings later but if you can't find it I doubt I can either. The setting is in the iOS version of mail so I'm not sure why it wouldn't be in osx mail
  6. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    It's the 30 day delete rule common with most ISPs

    Easy to fix.

    Create LOCAL folders on your Mac or device, and move the mail you wish to retain to those locations.

    I have given up on Mail, but the same rules apply to all clients.

    I create folders by name such as Amazon, Doctors, Personal etc. and move the mail from the ISPs servers to those locations.
  7. DramaLLama macrumors 6502

    Feb 6, 2011
    I've got a question for you. When I have IMAP setting in for an email account, is the mail that it retrieves still on the server and just letting me view it in the app or is it now taking up space on my hard drive?

Share This Page