Mac Mail & Novell Groupwise

Discussion in 'Mac Apps and Mac App Store' started by satyam90, Feb 18, 2008.

  1. satyam90 macrumors regular

    satyam90

    Joined:
    Jul 30, 2007
    Location:
    Bangalore, India
    #1
    Hi, I configured my Mail on Mac as well as Groupwise client on Windows to access my mail office mail (IMAP account). When I am deleting mails on Mac Mail, the same mail is seen in Groupwise on Windows as "Striked". I think that the mail is not getting deleted from server. If I am not wrong, Why is it not getting deleted from Server? What options I have to set have sync between mac and windows mail clients?
     
  2. tweak-me macrumors newbie

    Joined:
    Feb 28, 2008
    #2
    That is normal... AFAIK

    I have not completely figured it out, but that appears to be normal. The strikeout is indicating that the message has been deleted, however the strikeout is being caused by the client acknowledging a delete "request" has been received by the server and has not yet been completed. Depending on how often you "sync" your mac mail client, the strikeout will go away and the message will too (on windows). I find that if I want to expedite the process, I click on another folder in Mac Mail, then click back to the inbox (which appears to force a sync)... I then see the messages clear on Windows client side.

    Another note, checking mail does not appear to be the same as syncing mail folders - which is apparently the true event that fixes the strikeout. Checking mail appears only to notify the server as to the status of events in the inbox, it does not execute those changes on the server side. So when you click get mail, mac mail tells the server stuff has moved (to trash) but does not tell it to do so just yet. Syncing happens periodically (perhaps based on frequency of get mail in the settings but I am not sure). My get new mail setting is set for an hour since I don't want to constantly be interrupted by new mail all the time.

    Good luck. Hope that helps a little.
     
  3. penter macrumors 6502a

    penter

    Joined:
    Jun 15, 2006
    #3
    Hello there, I have, as of a few minutes, acquired an e-mail account through this Novell/Groupwise system.
    I will begin attending Rhode Island School of design next year, and the school provides each student with an @risd.edu e-mail, which I currently access though webmail.risd.edu
    Could I configure the Mail App to access that e-mail account, since all of my other e-mail accounts are accessed in the same manner?
     
  4. penter macrumors 6502a

    penter

    Joined:
    Jun 15, 2006
    #4
    in other words, how did you set up your Mac Mail to receive your Groupwise e-mail?
     
  5. tersono macrumors 68000

    tersono

    Joined:
    Jan 18, 2005
    Location:
    UK
    #5
    IMAP supports two stages of deletion. 'Mark as deleted' & Expunge. The first state is what you're seeing - unfortunately Mail.app is not capable of showing the difference between an expunged email or one just marked for deletion.

    Some more advanced IMAP clients support this two-stage process correctly (Mulberry, for instance), but otherwise you'll just have to put up with it - either expunging via your Windows client, or just leaving it and waiting for the server to expunge deleted mail after whatever interval it is set to do so.
     
  6. penter macrumors 6502a

    penter

    Joined:
    Jun 15, 2006
    #6
    nvm, found the solution.

    sry for barging in, but i just didn't wan't to start a new topic just for that.
     

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