Mac Mail - wrong flag information

ArmPol

macrumors member
Original poster
Sep 22, 2014
60
11
UK
Anyone else having flagged email issues in Catalina?

As you can see on the attached screenshot, I have 2 yellow flagged emails, 4 grey, 1 orange and 2 red. The side bar tells a completely different story. Why does purple college even show up?

Anyone know how to fix? I have sent in a report to Apple.

Thanks

Screenshot 2019-10-12 at 16.00.43.png
 
Last edited:

gwang73

macrumors 65816
Jun 14, 2009
1,083
450
San Francisco Area
I'm having the same issue. It's not only what you're seeing but also flagged emails sometimes doesn't show at all in the categories. When this happens, search stops working also.

I temporarily fixed it by doing a pram reset but it came back a day later. Rebuilding Mail also doesn't fix it. I have a suspicion that it has to do with indexing but can't prove it.

For now, I haven't been able to find a permanent fix.
 

ArmPol

macrumors member
Original poster
Sep 22, 2014
60
11
UK
I just find this interesting now, god knows how it decides on what is flagged and what flag it is under....

Screenshot 2019-10-19 at 13.18.09.png
 

Nimoy

macrumors regular
Apr 18, 2010
172
221
Put me down as another person struggling with this: The different colour flags disappear and reappear in the sidebar every few minutes.
 

BlueChroma

macrumors newbie
Nov 22, 2004
11
3
New Jersey
This happened to me with my gmail account but I managed to clear it up. I deleted the account from my Mac, went to gmail online, starred "all mail" then unstarred it. Make sure to check all of the items in "all mail". Then I added the gmail account back to Mac mail and it seemed to clear it up so far. Hope this helps someone.