Become a MacRumors Supporter for $25/year with no ads, private forums, and more!

Mac Mail - wrong flag information

ArmPol

macrumors member
Original poster
Sep 22, 2014
76
23
UK
Anyone else having flagged email issues in Catalina?

As you can see on the attached screenshot, I have 2 yellow flagged emails, 4 grey, 1 orange and 2 red. The side bar tells a completely different story. Why does purple college even show up?

Anyone know how to fix? I have sent in a report to Apple.

Thanks

Screenshot 2019-10-12 at 16.00.43.png
 
Last edited:

gwang73

macrumors 65816
Jun 14, 2009
1,412
732
California
I'm having the same issue. It's not only what you're seeing but also flagged emails sometimes doesn't show at all in the categories. When this happens, search stops working also.

I temporarily fixed it by doing a pram reset but it came back a day later. Rebuilding Mail also doesn't fix it. I have a suspicion that it has to do with indexing but can't prove it.

For now, I haven't been able to find a permanent fix.
 

ArmPol

macrumors member
Original poster
Sep 22, 2014
76
23
UK
It is not even constant, every day a different number of flags show:

Screenshot 2019-10-16 at 06.11.15.png
 

ArmPol

macrumors member
Original poster
Sep 22, 2014
76
23
UK
I just find this interesting now, god knows how it decides on what is flagged and what flag it is under....

Screenshot 2019-10-19 at 13.18.09.png
 

Nimoy

macrumors 6502
Apr 18, 2010
250
444
Put me down as another person struggling with this: The different colour flags disappear and reappear in the sidebar every few minutes.
 

BlueChroma

macrumors newbie
Nov 22, 2004
13
3
New Jersey
This happened to me with my gmail account but I managed to clear it up. I deleted the account from my Mac, went to gmail online, starred "all mail" then unstarred it. Make sure to check all of the items in "all mail". Then I added the gmail account back to Mac mail and it seemed to clear it up so far. Hope this helps someone.
 

Nimoy

macrumors 6502
Apr 18, 2010
250
444
This has only become worse with the latest update. It's turning out to be the most crippling bug for me, as I depend on my email flags for work! Unbelievable that they haven't fixed it yet!
 

tomviolence

macrumors member
Jan 16, 2012
57
15
Same here: flags inaccurate and faulty since Catalina, and now, since 10.15.2, this has become as buggy as I have ever seen a bug in macOS (X).
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.