I'm wondering if anyone has experience buying open box Macs from Mac Mall? Any problems with adding Applecare on open box? Any reports of the condition of what your received? Any difficulty with returning it and who pays for the return? Mac Mall customer service in general? (I do read some negative comments elsewhere) The prices are very tempting but I want to know in advance what I'm getting into. Here is their fine print: Open Box Product. Open box items are goods that have been returned from our customers after they opened the box. This prevents us from selling the item as new, and we end up having to drastically reduce the price. Once our warehouse receives an opened return unit, it is inspected by our certified technicians. You end up with a high-quality product at a significant discount. Quantities of open box products are limited. Back orders are not accepted on open box products. There is a 15 day return period for open box products if you are not completely satisfied.