Mac mall question

Discussion in 'MacBook Pro' started by Watabou, Feb 26, 2008.

  1. Watabou macrumors 68040

    Watabou

    Joined:
    Feb 10, 2008
    Location:
    United States
    #1
    Well I refused my shipment of the current Macbook Pros and was thinking of buying it from macmall. Are thry legit? Because it says that i get a rebate+parrallels+Free printer...
     
  2. Watabou thread starter macrumors 68040

    Watabou

    Joined:
    Feb 10, 2008
    Location:
    United States
    #2
    I really need an answer quick :(

    I want to know if I should order from them right now.
     
  3. Batt macrumors 65816

    Batt

    Joined:
    Dec 17, 2007
    Location:
    Syracuse, NY
    #3
    They're legit. I bought my MBP from them in 11/07. Just don't expect any customer service. They came through on price, shipping and rebates, though.
     
  4. Watabou thread starter macrumors 68040

    Watabou

    Joined:
    Feb 10, 2008
    Location:
    United States
    #4
    What do you mean their customer service? Is it bad?

    Can you return items?

    I would buy MBP from amazon but they don't have it yet. Anyone know when they will be available?
     
  5. Batt macrumors 65816

    Batt

    Joined:
    Dec 17, 2007
    Location:
    Syracuse, NY
    #5
    Customer Service isn't bad . . . it's nonexistent. NO returns, either.
     
  6. marykay9507 macrumors 6502a

    marykay9507

    Joined:
    Jan 18, 2008
    #6
    I have never purchased anything from them, but have heard the service is awful-- and it kind of stinks that you are unable to return anything-- but, if you have issues, you can still get service at the genius bar (however, i don't think they will replace a machine-- anyone else know?)
     
  7. Batt macrumors 65816

    Batt

    Joined:
    Dec 17, 2007
    Location:
    Syracuse, NY
    #7
    I don't know why they wouldn't replace for a valid reason. Certainly not because you didn't buy from their store. A Mac is a Mac regardless the vendor.
     
  8. marykay9507 macrumors 6502a

    marykay9507

    Joined:
    Jan 18, 2008
    #8
    thanks for the quick response and clarification!!
     
  9. Watabou thread starter macrumors 68040

    Watabou

    Joined:
    Feb 10, 2008
    Location:
    United States
    #9
    Yeah. Even amazon has a 30 day return policy. And without the 15% or whatever restocking fee.
     
  10. Batt macrumors 65816

    Batt

    Joined:
    Dec 17, 2007
    Location:
    Syracuse, NY
    #10
    Apple Store Genius Bar will replace, not MacMall. MacMall takes no returns (or prisoners, for that matter).
     
  11. Watabou thread starter macrumors 68040

    Watabou

    Joined:
    Feb 10, 2008
    Location:
    United States
    #11
    I'm off on Macmall then. I don't want to buy my precious MBP from them. I'll just wait for amazon to ghet their shipments. Anyone know when that is?:(
     

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