Mac Messenger has stopped working "Service not responding"

Discussion in 'Mac Basics and Help' started by shippouk, Oct 16, 2010.

  1. shippouk macrumors regular

    May 2, 2010
    Hey All
    As of Monday 11th October 2010 Mac Messenger just stopped working on my iMac. I haven't added any new programs, messed with any setting or anything. My password is 100% correct and I am most definitely connected to the internet.
    All I get it the below pop up that states

    "Sign in to Microsoft Messenger failed because the service is not responding. The service is not available or you may not be connected to the internet"

    Is anyone else experiencing this?
    Can anyone help?

    Attached Files:

  2. Cboss macrumors 6502

    Dec 11, 2008
    I've had this problem occur, but it has always gone away after a day or two.

    I'm using the beta for Messenger 8 and always figured it was a problem with the beta. Hopefully it is out of beta soon, seeing as Office 2011 is about out.
  3. shippouk thread starter macrumors regular

    May 2, 2010
    OK, so I've just sorted it.

    Click "Sign in with a different account or change your online status"
    Click "Clear account history"

    Retype your email address and password.

    The only problem being was that it had blocked all of my contacts for some stupid reason, so I just clicked

    and unblocked them from there.

    I think its working ok now apart from that.
    Hope this helps some other users.

  4. roadbloc macrumors G3


    Aug 24, 2009
    I've been using the full release of MSN 8 as it came with Office 2011. It's the best release yet, trust me.
  5. mspritch macrumors newbie

    Nov 4, 2010
    Nice one shippouk, that just fixed mine.

    Using Messenger 8.0 for Mac, but had signed in earlier using the one that comes with Windows Live Essentials 2011 for Windows 7. After that, it broke. Coincidence?

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