Mac microsoft Office problem

Discussion in 'Mac Apps and Mac App Store' started by opcenter, Jul 11, 2007.

  1. opcenter macrumors newbie

    Joined:
    Jul 11, 2007
    #1
    Hello
    I have a problem with all the Office programme: they tell me that there is a pb in my printer when I try to print. I desinstall and reinstall many many time but always the same pb. Somebody can help me?


    My printer is a LEXMARK 1400 and my mac an imac 20' OSX10.4.10

    Thanks
     
  2. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #2
    Can you print from any other non-Office program? What exactly does it say when it says you have a problem in your printer?
     
  3. opcenter thread starter macrumors newbie

    Joined:
    Jul 11, 2007
    #3
    Yes I can print.

    Your printer doen't respond. Please choose in the printer center a printer (but it's already done)

    Thanks
     
  4. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #4
    This document has a lot of good suggestions....

    http://support.microsoft.com/kb/313553

    First, note the workaround (send the document to Preview as a PDF and then print it).

    But second, I would try the suggestion to delete the printer preferences file (it's the last thing on the list).
     
  5. opcenter thread starter macrumors newbie

    Joined:
    Jul 11, 2007
  6. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #6
    This is a Lexmark Z1400, right? What printer driver exactly are you using for it? Lexmark doesn't supply a Z1400 printer driver for Apple, nor does OS X, nor does the Gutenprint project... are you trying to use Z1420 drivers for the Z1400?
     
  7. opcenter thread starter macrumors newbie

    Joined:
    Jul 11, 2007

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