Mac microsoft Office problem

[opcenter]

Hello
I have a problem with all the Office programme: they tell me that there is a pb in my printer when I try to print. I desinstall and reinstall many many time but always the same pb. Somebody can help me?


My printer is a LEXMARK 1400 and my mac an imac 20' OSX10.4.10

Thanks

 

[mkrishnan]

Can you print from any other non-Office program? What exactly does it say when it says you have a problem in your printer?

 

[opcenter]

Yes I can print.

Your printer doen't respond. Please choose in the printer center a printer (but it's already done)

Thanks

 

[mkrishnan]

This document has a lot of good suggestions....

http://support.microsoft.com/kb/313553

First, note the workaround (send the document to Preview as a PDF and then print it).

But second, I would try the suggestion to delete the printer preferences file (it's the last thing on the list).

 

[opcenter]

It doesn't work

 

[mkrishnan]

This is a Lexmark Z1400, right? What printer driver exactly are you using for it? Lexmark doesn't supply a Z1400 printer driver for Apple, nor does OS X, nor does the Gutenprint project... are you trying to use Z1420 drivers for the Z1400?

 

[opcenter]

Sorry it's a z1420 printer