Mac Mini 2011 boot problems

Discussion in 'Mac mini' started by srx00, Aug 29, 2016.

  1. srx00 macrumors newbie

    srx00

    Joined:
    Aug 29, 2016
    #1
    So, the problem started a few months ago and after months of research I couldn't find the solution. I'm asking now for an advice before I go to a proper Apple service.
    The computer restarts sometimes after boot. When Apple logo appears, it just automatically restarts and then it boots normally.
    The curious part is that when I boot to Windows via bootcamp, it boots normally. So, I have been using mostly Windows these last few months.
    I nearly forgot about this, but I'm worried now because a new problem arrived:
    After shutting down, both OS X and Windows, the computer turns itself back on. This also happens only sometimes.
    What does this look like to you? Is it hardware or software problem?
    I plan on replacing the HDD with SSD. Do you think this will help?
     
  2. keysofanxiety macrumors G3

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    Sounds like it's kernel panicking before it boots into OS X. Best to see if it's hardware and work backwards. Boot into Windows and download the HD Tune Pro trial. Then please screenshot the 'Health' tab and upload it here, if it shows anything other than 'OK' at the bottom-left hand side: hdtunepro_560_trial.exe

    If that comes back as OK at the bottom-left hand side, then the hard-drive probably doesn't have an issue. Shut down the machine. Hold CMD+R on startup to boot into OS X Utilities. Verify the disk through Disk Utility to see if there are any corruptions & repair them.

    If you're still having issues or if it doesn't identify anything, you can select 'Reinstall OS X' in the OS X Utilities page. This will not wipe any of your data/applications, and will only reinstall the core OS components.

    You can also try holding Shift on startup to boot into Safe Mode in OS X to see if it's something software related causing the issues.
     
  3. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

    Joined:
    Aug 5, 2001
    Location:
    Denmark
    #3
    Is your Windows installation on the same drive as the OS X installation?
     
  4. srx00 thread starter macrumors newbie

    srx00

    Joined:
    Aug 29, 2016
    #4
    It is.

    I checked the hard drive with both Disk Utility in Recovery mode, and with HD Tune Pro. They are no signs of corruption.
    I updated both Windows and OS X systems recently and the problem didn't go away. I will try again with reinstallation, maybe I didn't do something right the first time. It's hard to pinpoint the issue because it happens randomly.
    Could it be something else hardware related?
     
  5. keysofanxiety macrumors G3

    keysofanxiety

    Joined:
    Nov 23, 2011
    #5
  6. srx00 thread starter macrumors newbie

    srx00

    Joined:
    Aug 29, 2016
    #6
    Thanks! I will try that and then report any findings. ;)
     
  7. srx00 thread starter macrumors newbie

    srx00

    Joined:
    Aug 29, 2016
    #7
    So, RAM is fine. I did a 3 pass check, and there were no errors.
     
  8. MikeatOSX macrumors regular

    MikeatOSX

    Joined:
    Mar 26, 2007
    Location:
    Austria
    #8
  9. srx00 thread starter macrumors newbie

    srx00

    Joined:
    Aug 29, 2016
    #9
    Resetting NVRAM and SMC doesn't fix the problem.
    I will see about replacing the battery. But this is the first time that I hear about that fix. Is there any way to know for sure that I need to replace it? I would need to let the professional technician do that, and I want to try for other options before going there, especially because I'm not sure it will solve the problem.
    Could it be an issue with Bootcamp? I ask this because the computer boots normally when booting into Windows. This problem only exist when using OS X.
    Also, when booting through Safe Mode, everything works fine.
     
  10. MikeatOSX macrumors regular

    MikeatOSX

    Joined:
    Mar 26, 2007
    Location:
    Austria
    #10
    The mini will loose date & time (and some other settings) when started without Internet (time-lookup).
    If not, the PRAM battery is ok.
     
  11. MikeatOSX macrumors regular

    MikeatOSX

    Joined:
    Mar 26, 2007
    Location:
    Austria
    #11
    Sorry, saw it too late:
    seems your OS X installation ist damaged, no hardware problem.
     
  12. sevoneone macrumors 6502

    Joined:
    May 16, 2010
    #12
    Is your 2011 Mini the model with the discrete AMD 6630M GPU? If so, it may be failing. The symptoms are exactly as you describe and I have had two minis die this way. The problem starts with random KPs while running GPU accelerated software, to requiring multiple reboots, to only booting to safe mode and ultimately being unable to boot OS X at all. For whatever reason OS X is much more sensitive to the problem than Windows and newer versions of OS X more so. You may have some luck getting Lion or Mountain Lion to run on it as they are not as GPU dependent as Mavericks and up... https://discussions.apple.com/thread/7059717?tstart=0
     
  13. srx00 thread starter macrumors newbie

    srx00

    Joined:
    Aug 29, 2016
    #13
    Yes, you are completely correct.
    As it turns out, this was the issue. Unfortunately, there is no solution to it, other than changing the whole logic board...
     

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