Mac Mini D.O.A. !!!

Discussion in 'Mac mini' started by Carlos E, Aug 1, 2009.

  1. Carlos E macrumors 6502

    Carlos E

    Joined:
    Jun 30, 2007
    Location:
    NYC
    #1
    I bought a Mac Mini yesterday at the 5th Ave Apple Store in NYC. I bought it to use in my home theater setup. I was so excited unboxing the Mini when I got home. I plugged it in, hit the power on button and nothing. Not even a peep, not a whisper. It was D.O.A. straight out of the box! It would not power on. So I tried moving it to a different power strip, still nothing. Then plugging it directly to the wall. Still dead.

    I was SOOOO HEATED I ended up returning to the Apple Store at 2am to exchange it. The night time manager was really nice and I explained to him I spent $100 in cab fare from my first trip home from the Apple store, then back for the return, then having to return in a cab home again. So he manually typed in a discount number during the exchange and gave me 16% off the purchase price. He said I wish I could give you cash to cover your cab fare but this should help. :) The discount came out to around $100 off. I left happy. :)
     
  2. farmermac macrumors 6502a

    Joined:
    Jul 23, 2009
    Location:
    Iowa
    #2
    Not surprised at the customer service, but im surprised an Apple store is open at 2am!!! Good ending. How is the mac mini?
     
  3. Sambo110 macrumors 68000

    Joined:
    Mar 12, 2007
    Location:
    Australia
  4. rw3 macrumors 6502a

    rw3

    Joined:
    May 13, 2008
    Location:
    DFW, TX
    #4
    I believe the 5th Ave store is open 24 hours a day....
     
  5. drummerlondonw3 macrumors 6502a

    drummerlondonw3

    Joined:
    Feb 10, 2008
    Location:
    London
    #5
    that's great and really giving people the autonomy to do things like this is the way forward
     
  6. MacMini2009 macrumors 68000

    MacMini2009

    Joined:
    May 22, 2009
    Location:
    California
    #6
    Nice. My Mini also didn't turn on the first time it booted up. But, it was just the cable going into the power brick that was loose.
     
  7. Shake 'n' Bake macrumors 68020

    Shake 'n' Bake

    Joined:
    Mar 2, 2009
    Location:
    Albany
    #7
    So what became of the mini? Did you get a new one?
     
  8. Corrode macrumors 6502a

    Corrode

    Joined:
    Dec 26, 2008
    Location:
    Calgary, AB
    #8
    So he manually typed in a discount number during the exchange and gave me 16% off the purchase price.
     
  9. Shake 'n' Bake macrumors 68020

    Shake 'n' Bake

    Joined:
    Mar 2, 2009
    Location:
    Albany
    #9
    Guess I didn't see that. From what I did see, it looked like the guy just gave you some money.
     
  10. Carlos E thread starter macrumors 6502

    Carlos E

    Joined:
    Jun 30, 2007
    Location:
    NYC
    #10
    I got a new one. I bought the base config and I'll upgrade the RAM and HD myself. Will the new $250 1 terabyte drive that was announced this past week fit in the new mini? If yes, I'll go with that one

    On Wdnesday I ordered a 17" Macbook Pro and a 24" cinema display. I'm using the mini as a temp desktop till the Macbook Pro gets here from China then the mini goes in the TV cabinet to watch HD MKVs. (impatiently checking fedex tracking every hour). :)

    What do you guys use your minis for?

    He did a good job. He was kinda hot so I couldn't be man at him. Lol
     
  11. MacMini2009 macrumors 68000

    MacMini2009

    Joined:
    May 22, 2009
    Location:
    California
    #11
    I don't think the 1TB hard drive will in the Mac Mini.

    I currently use my Mac Mini as my main computer. I plan to get an iMac in the future as my main computer and use the Mac Mini as a HTPC.
     
  12. Carlos E thread starter macrumors 6502

    Carlos E

    Joined:
    Jun 30, 2007
    Location:
    NYC
    #12
    When you guys use it as an HTPC are you running HT software or using front row? Part of the reason I got the mini is I got tired of trying to convert MKVs to a format compatible with the AppleTV. With the mini I figured I'd install a few codecs and watch it directly without have to carry my laptop over to the TV.
     
  13. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
    #13
    Lots of dudes here run Plex for their home theatre setups.
     
  14. QCassidy352 macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    Bay Area
    #14
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A341 Safari/528.16)

    Personally, I'm not wild about plex. It has more choices than I want, and I find navigation a little glitchy (arrows don't always work to go forward and back)
     
  15. steve knight Suspended

    steve knight

    Joined:
    Jan 28, 2009
    #15
    I had that issue too. took a bit to figure it out. push that sucker all the way in.
     
  16. ptsube macrumors 6502

    Joined:
    Oct 12, 2008
    #16
    It shouldn't have any problems with the new 1TB drive.
     
  17. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #17
    Hopefully it's a 9.5mm height and not 12mm. 12mm won't fit.
     
  18. miniConvert macrumors 68040

    miniConvert

    Joined:
    Mar 4, 2006
    Location:
    Kent, UK - the 'Garden of England'.
    #18
    My first Mac mini was DOA, too :) It was my first Mac, ordered on the day the Intel Mac mini was announced. Top spec, at the time.

    I still have its replacement. It now has a 500GB WD (Scorpio?) Blue in it. Incredible drive :)

    One thing I don't understand is how my Mac mini is still so damn fast. It holds my entire AppleTV/iTunes library but never misses a beat. Ok, so I only use it for browsing, messaging, stuff like that, but it's Teh Snappy™!

    Enjoy yours :D Long may it last!
     
  19. MasterNile macrumors 65816

    MasterNile

    Joined:
    Apr 9, 2008
    Location:
    San Antonio, TX
    #19
    http://www.engadget.com/2009/07/27/wd-ships-industrys-first-2-5-inch-1tb-hard-drive/\

     
  20. ptsube macrumors 6502

    Joined:
    Oct 12, 2008

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