Mac mini superdrive not working?

Discussion in 'Mac mini' started by s.horsfield, Jul 30, 2011.

  1. s.horsfield macrumors regular

    Joined:
    Apr 3, 2011
    Location:
    New Zealand
    #1
    Hello,

    My superdrives just failed. I was wondering if apple was more likely to fix the problem or give me a new one (or refurb, some new computer)?
     
  2. mdgm macrumors 6502a

    Joined:
    Nov 2, 2010
    #2
    Did you buy a new Mac or a refurb?

    Is this the first thing that's needed repair on your Mac?

    If your Mac is under warranty, Apple will most likely put a new SuperDrive in your Mac.
     
  3. s.horsfield thread starter macrumors regular

    Joined:
    Apr 3, 2011
    Location:
    New Zealand
    #3
    New mac, first repair. My warranty expired in March and I discovered the problem in Feburary, I rang Apple they said they could fix it, but the problem fixed it self (or so I thought). I don't use it much at all and tonight was the first time since then. I'm in New Zealand we are covered by the warrenty and consumer guarantees act. Pretty much stating you can return faulty products after warrenty if isn't acceptable (judged by the consumer).

    Example on Goverment owned website:

    "I bought a washing machine with a three-year warranty. One week after the warranty expired, the gearbox seized up. The shop says it's too bad. Is that right?

    No. Suppliers' warranties are in addition to those in the Act. If you have used your washing machine in a normal fashion, it should not have a major breakdown after just three years, so you may still have redress under the CGA. The dealer should repair the machine free of charge.

    Many shops regard this as unfair - after all, you've had three years' good use out of the washer. But the fact is, you paid for a new machine and didn't expect after just three years to face major costs or end up with an inferior one.

    If they refuse to accept this, you could have the machine repaired elsewhere and attempt to recover the cost from the dealer."

    Thanks for the help
     
  4. blueroom, Jul 30, 2011
    Last edited: Jul 30, 2011

    blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #4
    Make an appointment and find out. I'm sure Apple knows you local laws.

    Is not the same as
     
  5. s.horsfield thread starter macrumors regular

    Joined:
    Apr 3, 2011
    Location:
    New Zealand
    #5
    Fixed!

    It was fixed, did have an issue
     

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