Mac Mini White Screen Crashes

BSQRT

macrumors newbie
Original poster
Mar 6, 2012
15
0
I recently bought 2 identical, used (but brand new condition) mid 2010 mac minis. 2.4ghz core 2 duo, 4gb ram, 320gb drive
1 of them is running Mountain Lion and runs as flawlessly and smoothly as I'd expect a Mac to.

The other seems to be quite problematic. It is running mountain lion. Since I began setting it up yesterday, (OSX install, Mail config...etc) it has crashed 5 times.
With little running (either a game from the app store or Mail+Messages) the computer randomly crashes. The screen goes black and then comes back on with a white screen that says something like "This computer was shut down because of an issue". It then reboots itself, and seems to work fine until it happens again.

I highly doubt it is a software issue, as the other mac mini is running the exact same everything and running like a Mac.

I've searched many other forums and through google and not found anyone with a problem even similar.

I think it might be a harddrive/logic board issue.
Anyone have any ideas?

I will attach a picture of the screen the next time it happens
 

szw-mapple fan

macrumors 68000
Jul 28, 2012
1,634
1,076
I recently bought 2 identical, used (but brand new condition) mid 2010 mac minis. 2.4ghz core 2 duo, 4gb ram, 320gb drive
1 of them is running Mountain Lion and runs as flawlessly and smoothly as I'd expect a Mac to.

The other seems to be quite problematic. It is running mountain lion. Since I began setting it up yesterday, (OSX install, Mail config...etc) it has crashed 5 times.
With little running (either a game from the app store or Mail+Messages) the computer randomly crashes. The screen goes black and then comes back on with a white screen that says something like "This computer was shut down because of an issue". It then reboots itself, and seems to work fine until it happens again.

I highly doubt it is a software issue, as the other mac mini is running the exact same everything and running like a Mac.

I've searched many other forums and through google and not found anyone with a problem even similar.

I think it might be a harddrive/logic board issue.
Anyone have any ideas?

I will attach a picture of the screen the next time it happens

try asking an apple genius. :apple::apple:
 

BSQRT

macrumors newbie
Original poster
Mar 6, 2012
15
0
Mac Mini White Screen Crashes Update

When the computer turns back on, it displays the warning message in the attachment.
When I click Report, the pop up window disappears, but nothing else follows.
There is no window to send report to apple, or view the report my self.

As of 12:00 today, it has crashed 7 times since yesterday total;3 times in the past 4 hours.
 

Attachments

mwhities

macrumors 6502a
Jul 13, 2011
899
0
Mississippi
When the computer turns back on, it displays the warning message in the attachment.
When I click Report, the pop up window disappears, but nothing else follows.
There is no window to send report to apple, or view the report my self.

As of 12:00 today, it has crashed 7 times since yesterday total;3 times in the past 4 hours.
My MM 2009 did the samething this weekend. I just restarted after that and it's been running fine since then.

I was beating it up with 10+ Safari tabs, D3 and iTunes... So, I'm not sure what crashed.
 

BSQRT

macrumors newbie
Original poster
Mar 6, 2012
15
0
White Screen Update

The computer shipped with 2gb of ram. I had upgraded it to 4gb, and the crashing started. I reverted to the original ram, and it now works fine. I think I had a bad RAM stick.