Mac Office 2008 not opening files made in Windows

Discussion in 'Mac Apps and Mac App Store' started by kerplunkuk, Aug 15, 2008.

  1. kerplunkuk macrumors newbie

    Joined:
    Jun 21, 2008
    Location:
    Peterborough
    #1
    I have an issue with office 08. I have searched the web but cannot find a solution.
    Word 08 will not open any .doc or .docx files made on a PC. It is not the double click bug, they will not open through double click, opening word and using the open command or any other method.

    I have a file I need to urgently access please help.

    Office 08 is fully updated and so is my version of OSX 10.5.4

    Help please urgently.
     
  2. AdeFowler macrumors 68020

    AdeFowler

    Joined:
    Aug 27, 2004
    Location:
    England
    #2
    Can you email it to me:

    studio(at)designade.com

    I'll see if I can open it.,
     
  3. kerplunkuk thread starter macrumors newbie

    Joined:
    Jun 21, 2008
    Location:
    Peterborough
    #3
    You have mail.
    Thanks ever so much.
     
  4. kerplunkuk thread starter macrumors newbie

    Joined:
    Jun 21, 2008
    Location:
    Peterborough
    #4
    Seems like this is an issue as neither of us could get it to work, yet it works perfectly fine on a pc.

    Needs more investigation I think.
     
  5. john.t.keller macrumors newbie

    Joined:
    Aug 15, 2008
    Location:
    USA
    #5
    Will check.

    I see that you need help. I have a moment. It seems that you have done all the right things so far. You know for sure that the document is a Word file? Have you attempted to open it as a text file to examine the header info?

    If you wish you may forward it to me at john.t.keller@mac.com.
     
  6. kerplunkuk thread starter macrumors newbie

    Joined:
    Jun 21, 2008
    Location:
    Peterborough

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