Mac Office 2011 14.5.0 update crashed Outlook

Discussion in 'Mac Apps and Mac App Store' started by Kahalu'u Bob, May 18, 2015.

  1. Kahalu'u Bob macrumors 6502a

    Kahalu'u Bob

    Joined:
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    Honolulu
    #1
    I loaded the new update for Mac Office 2011, update 14.5.0, and it crashed Outlook (no main window). I reloaded from TimeMachine and went back to the previous version.

    I don't know if this problem is universal, but it certainly seems common. If you have not already tried this update, I would suggest that you wait until Microsoft sorts this out. It is a real nuisance if the bug disables Outlook on your machine!
     
  2. johnnyf50 macrumors newbie

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    May 20, 2015
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    Brisbane, Australia
    #2
    Yep. It is giving me all kinds of pain.
     
  3. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #3
    There is now an Office 14.5.1 update to resolve this. It's not in Autoupdate right now, but it's here: https://www.microsoft.com/en-us/download/details.aspx?id=47307
     
  4. J jacobson macrumors newbie

    Joined:
    May 20, 2015
    #4
    mac outlook 2012 14.5.0 - crash!

    I had the same thing happen. Started using Apple Mail after many years using Outlook. Lost a lot of history.
     
  5. chrfr macrumors 603

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    Jul 11, 2009
    #5
    Again, Office 14.5.1 is out, and resolves the problem.
     
  6. Kahalu'u Bob thread starter macrumors 6502a

    Kahalu'u Bob

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    #6
    Thanks for the note about 14.5.1. Have you actually tried it? Did it fix the issue?
     
  7. fhall1 macrumors 68040

    fhall1

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    #7
    He said it resolves the issue. Also,what do you have to lose?
     
  8. Kahalu'u Bob thread starter macrumors 6502a

    Kahalu'u Bob

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    #8
    If it does not resolve the issue, it is a nuisance to rebuild Outlook from TimeCapsule to go back to the old version. I have already done that once, and would prefer not to do it again. That's what I have to lose.

    So, you are correct, he did say it resolves the issue. I would like confirmation from someone who had the issue and tried the new update that it really works before I try it again. The current version is working fine. I will update at some point, but prefer to do so when I am sure the problem has been corrected.
     
  9. Kahalu'u Bob thread starter macrumors 6502a

    Kahalu'u Bob

    Joined:
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    #9
    Just loaded it on one Mac and it worked.

    I would caution that William Smith at OfficeforMacHelp.com writes (two days ago):

    "Four days after releasing the update as a download on its website Microsoft has yet to release the update via its AutoUpdate utility. Given the severity of the issue and the quick response (one week after releasing the 14.5.0 update), Microsoft may be slowly rolling out the new update as it vets it with customers. That’s unconfirmed.

    Customers running Yosemite who haven’t yet updated to version 14.5.0 should update no further than 14.4.9 until Microsoft releases the 14.5.1 update via AutoUpdate."
     
  10. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #10
    As I said, it resolved the issue and works fine.
     
  11. Kahalu'u Bob thread starter macrumors 6502a

    Kahalu'u Bob

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  12. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #12
    14.5.1 is in Autoupdate now.
     

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