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Lufelham

macrumors member
Original poster
Apr 23, 2015
32
0
Mexico
retina macbook 12 2015 base model, downloaded the installer several times can't pass that first step any suggestions?
 

tywebb13

macrumors 68030
Apr 21, 2012
2,699
1,199
Where did you get that dmg? If you get Sierra from apple, it won't come as a dmg.

It would be better to get it from apple as other sources may corrupt the installer - or worse, have malicious code inserted into it.
 

Lufelham

macrumors member
Original poster
Apr 23, 2015
32
0
Mexico
im sorry not the dmg the file that you download from the App Store y downloaded directly from apple redeeming my beta code
 

zoomos

macrumors newbie
Jun 12, 2009
26
46
That happened to me, was stuck for about 5 minutes and I went and used the computer thinking it too some time and I don't know if it was me moving the mouse that made it finally work but worth a try if you're still having a problem.
 
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