'displaced said:I'd have said Apple's track record was pretty good for this sort of thing. The 68K to PowerPC transition wasn't too bad, all things considered. And Classic support in OS X was an elegant solution to a thorny problem. The move to OS X itself was pretty astonishing, completely altering perceptions of the entire platform in a little more than 4 years (personally, I'd argue a little less than 3 years!)
Good track record or not, they lost a large percenage of their market share during each one of these transitions.