mac os x keeps quitting

Discussion in 'Mac Basics and Help' started by bodisaffa, May 28, 2005.

  1. bodisaffa macrumors newbie

    May 2, 2005
    around every half hour my brand new 17" powerbook keeps shutting down i get the message you need to restart your computer and once i have started it up i get a message saying mac os x quit unexpectedly any ideas???? thanks in advance

    p.s. im running tiger with latest update
    this fault only started a few hours ago
  2. IJ Reilly macrumors P6

    IJ Reilly

    Jul 16, 2002
    From your description this sounds like a kernel panic, which is virtually always caused by a hardware problem and nearly always the result of either (1) bad RAM or (2) something loose, like an Airport card. If you've added RAM, remove it. Running the Hardware Test CD that came with the Mac might help you isolate the problem.

    Beyond that, since the 'book is new, I'd take advantage of your warranty and let Apple figure it out.

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