Mac OSX 10.5.8/Safari 5 Problem [HELP PLZ]

Discussion in 'Mac Basics and Help' started by dreiz, Jan 19, 2011.

  1. dreiz macrumors newbie

    Joined:
    Dec 18, 2010
    #1
    Hey, my friend is having a problem with her macbook, particularly safari.
    Its a 2008 Macbook OSX 10.5.8 with Safari 5 i believe. Whenever the safari is opened about 5-10 minutes into a session online the command + T command to open a new tab doesnt work. It simply doesnt open a new tab. Sometimes it would work but the previous tab that is opened will close the site and open a new tab in the old tab. Im personally a PC guy but i dont know much about macs os. I thought it was an external source that caused this problem. At a genius bar appt. an associate pointed out a BrowseMe program (i think thats the correct name) which is powered by yahoo that wasnt mac supported and he said that could have might caused the problem. We tried uninstalling it but it didnt work. We also tried reinstalling SAFARI completely but it again did not fix the problem. There is no problem with other internet browsers such as firefox. As well as all software updates for this computer were updated at home and at the apple customer support. Obviously this is a SAFARI problem but i cant tell for certain because it was reinstalled.
    Can you help us since apple couldnt :(
    Thanks
    DreiZ
     
  2. Mactrillionaire macrumors regular

    Joined:
    Oct 16, 2010
    #2
    We'd need to see what processes are running on the computer in question. It is important that Safari is launched at the same time. On the affected computer, open Terminal (in /Applications/Utilities/) and type "ps -A" (no quotes) and enter. Then, please give us a list here of what is returned. You can edit out the name of the users if you want in the list, but please do a replacement edit like "non-admin user" or "admin user" (you can check System Preferences...: Accounts if you are unsure about a particular user) and do not edit out users you recognize as the system; otherwise, it might not be possible to tell with any degree of certainty whether there is a program that has gained inappropriate access in the system.
     
  3. dreiz thread starter macrumors newbie

    Joined:
    Dec 18, 2010
    #3
    will check that out soon. ill post it in a bit.
     
  4. dreiz thread starter macrumors newbie

    Joined:
    Dec 18, 2010
    #4

    ________________
    Last login: Sat May 9 12:20:03 on console
    USERNAME-macbook:~ USERNAME$ ps -A
    PID TTY TIME CMD
    1 ?? 0:00.15 /sbin/launchd
    10 ?? 0:00.73 /usr/libexec/kextd
    11 ?? 0:00.37 /usr/sbin/notifyd
    12 ?? 0:02.34 /usr/sbin/syslogd
    14 ?? 0:00.35 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g
    15 ?? 0:00.12 /usr/sbin/cupsd -l
    16 ?? 0:00.09 /System/Library/PrivateFrameworks/MobileDevice.framewo
    17 ?? 0:01.01 /usr/sbin/update
    18 ?? 0:00.01 /sbin/SystemStarter
    21 ?? 0:00.17 /usr/sbin/securityd -i
    23 ?? 0:02.45 /System/Library/Frameworks/CoreServices.framework/Fram
    24 ?? 0:00.07 /usr/sbin/mDNSResponder -launchd
    25 ?? 0:00.46 /System/Library/CoreServices/loginwindow.app/Contents/
    26 ?? 0:00.01 /usr/sbin/KernelEventAgent
    28 ?? 0:00.01 /usr/libexec/hidd
    29 ?? 0:00.33
    /System/Library/Frameworks/CoreServices.framework/Vers
    31 ?? 0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
    33 ?? 0:00.14 /usr/sbin/diskarbitrationd
    34 ?? 0:01.67 /usr/sbin/DirectoryService
    36 ?? 0:02.03 /usr/sbin/configd
    39 ?? 0:00.01 autofsd
    40 ?? 0:00.70 /usr/libexec/ApplicationFirewall/socketfilterfw
    41 ?? 0:00.36 /usr/sbin/distnoted
    42 ?? 0:00.74 /System/Library/CoreServices/coreservicesd
    46 ?? 0:00.14 /usr/sbin/blued
    52 ?? 4:57.62 /System/Library/Frameworks/ApplicationServices.framewo
    65 ?? 0:00.10 /sbin/launchd
    77 ?? 0:00.05 /Library/Frameworks/HPServicesInterface.framework/Runt
    85 ?? 0:00.05 /Library/Printers/hp/hpio/HPIO Trap Monitor.app/Conten
    99 ?? 0:00.09
    /System/Library/CoreServices/AirPort Base Station Agen
    103 ?? 0:00.24 /System/Library/CoreServices/Spotlight.app/Contents/Ma
    104 ?? 0:00.24 /usr/sbin/UserEventAgent -l Aqua
    105 ?? 0:02.28 /System/Library/CoreServices/Dock.app/Contents/MacOS/D
    106 ?? 0:00.00 /usr/sbin/pboard
    107 ?? 0:01.35 /System/Library/Frameworks/ApplicationServices.framewo
    108 ?? 0:00.18 /usr/sbin/coreaudiod
    109 ?? 0:02.16 /System/Library/CoreServices/SystemUIServer.app/Conten
    111 ?? 0:02.64 /System/Library/CoreServices/Finder.app/Contents/MacOS
    120 ?? 0:00.11 /Library/Application Support/Pharos/Popup.app/Contents
    121 ?? 0:00.11 /Library/Printers/hp/hpio/HPEventHandler.app/Contents/
    126 ?? 0:00.59
    /Library/PreferencePanes/Growl.prefPane/Contents/Resou
    127 ?? 0:00.05 /Applications/iTunes.app/Contents/Resources/iTunesHelp
    129 ?? 0:00.18 /Library/Printers/Canon/IJScanner/Utilities/Canon IJ N
    143 ?? 27:17.66 /Applications/Safari.app/Contents/MacOS/Safari -psn_0_
    166 ?? 1:12.26 /Applications/Adium.app/Contents/MacOS/Adium -psn_0_10
    167 ?? 0:00.55 /System/Library/Frameworks/CoreServices.framework/Fram
    186 ?? 0:00.50 /System/Library/Frameworks/QuickLook.framework/Resourc
    189 ?? 0:00.29 /Applications/Utilities/Terminal.app/Contents/MacOS/Te
    190 ttys000 0:00.12 login -pf USERNAME
    191 ttys000 0:00.01 -bash
    201 ttys000 0:00.00 ps -A
    USERNAME-macbook:~ USERNAME$
    ___________________

    here's what showed up.
     
  5. dreiz thread starter macrumors newbie

    Joined:
    Dec 18, 2010

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