MAC OSX starting to frequently quit on new Macbook.

Discussion in 'MacBook' started by twodollars, Jul 27, 2009.

  1. twodollars macrumors member

    Joined:
    Oct 17, 2007
    #1
    I bought my white Macbook in April and love it so far, but I've had a few problems that are starting to grow in frequency. Namely Safari quiting and now OSX quiting, giving me a message that it has quit and tells me to hold down the power button to restart. When it happened last (five minutes ago), I got this error message;

    Interval Since Last Panic Report: 189070 sec
    Panics Since Last Report: 1
    Anonymous UUID: 6E24CC6F-5F97-49B7-B542-59F949558053

    Mon Jul 27 12:07:26 2009
    panic(cpu 1 caller 0x001AB0FE): Kernel trap at 0x00199b8c, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x08f71ffd, CR3: 0x01930000, CR4: 0x00000660
    EAX: 0x300ffcc0, EBX: 0x000007fb, ECX: 0x00000001, EDX: 0x00000004
    CR2: 0x08f71ffd, EBP: 0x300ffcf8, ESI: 0x08f71ffd, EDI: 0x300ffcc0
    EFL: 0x00010212, EIP: 0x00199b8c, CS: 0x00000008, DS: 0x0af20010
    Error code: 0x00000000

    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x300ffac8 : 0x12b4c6 (0x45ec20 0x300ffafc 0x13355c 0x0)
    0x300ffb18 : 0x1ab0fe (0x468ecc 0x199b8c 0xe 0x468678)
    0x300ffbf8 : 0x1a1703 (0x300ffc10 0x4f4aba0 0x300ffcf8 0x199b8c)
    0x300ffc08 : 0x199b8c (0xe 0x48 0x300f0010 0x10)
    0x300ffcf8 : 0x300f0f63 (0x52c6800 0xaf2f000 0x8f72000 0x5)
    0x300ffd38 : 0x5a21cb (0x52c6800 0xaf2f104 0x0 0x7fb)
    0x300ffda8 : 0x83e17f (0x42c6000 0x4459e00 0x0 0x7fb)
    0x300ffe48 : 0x83eb2a (0x42c6000 0x4443098 0x0 0x0)
    0x300ffec8 : 0x83eb7f (0x42c6000 0x0 0x0 0x4118cc)
    0x300ffee8 : 0x83796c (0x42c6000 0x0 0x300fff18 0x837a50)
    0x300fff18 : 0x425fbb (0x42c6000 0x0 0x1 0x19fec4)
    0x300fff68 : 0x425118 (0x444a800 0x0 0x0 0x0)
    0x300fff98 : 0x424dfa (0x4453a80 0x0 0x4d7d4a8 0x0)
    0x300fffc8 : 0x1a14ec (0x4453a80 0x0 0x1a40b5 0x4779d80)
    Backtrace terminated-invalid frame pointer 0
    Kernel loadable modules in backtrace (with dependencies):
    net.pocketmac.driver.BlackberryUSB(3.0.12)@0x300ec000->0x300f5fff
    dependency: com.apple.iokit.IOSerialFamily(9.4)@0x68f000
    dependency: com.apple.iokit.IOUSBFamily(3.4.3)@0x59d000
    com.apple.driver.AppleUSBEHCI(3.4.3)@0x834000->0x845fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x6db000
    dependency: com.apple.iokit.IOUSBFamily(3.4.3)@0x59d000
    com.apple.iokit.IOUSBFamily(3.4.3)@0x59d000->0x5c5fff

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    9J61

    Kernel version:
    Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386
    System model name: MacBook5,2 (Mac-F22788AA)

    System uptime in nanoseconds: 191788771361141
    unloaded kexts:
    com.apple.driver.iTunesPhoneDriver 1.0 - last unloaded 186606003017417
    loaded kexts:
    net.pocketmac.driver.BlackberryUSB 3.0.12
    com.markspace.driver.MissingSyncBlackBerry 132
    net.pocketmac.driver.BlackberryUSBDev 3.0.12
    com.apple.driver.iTunesPhoneDriver 1.0 - last loaded 186544984757364
    com.apple.iokit.IOUSBMassStorageClass 2.0.6
    com.apple.filesystems.msdosfs 1.5.4
    com.apple.driver.iPodSBCDriver 1.1.3
    com.apple.nke.ppp 1.5
    com.apple.filesystems.udf 2.0.2
    com.apple.driver.AppleHWSensor 1.9d0
    com.apple.driver.AppleUpstreamUserClient 2.7.5
    com.apple.driver.AppleHDA 1.6.8a3
    com.apple.filesystems.autofs 2.0.2
    com.apple.iokit.IOBluetoothSerialManager 2.1.6f8
    com.apple.driver.AppleHDAController 1.6.8a3
    com.apple.driver.AGPM 100.6.5
    com.apple.Dont_Steal_Mac_OS_X 6.0.3
    com.apple.nvidia.nv50hal 5.4.4
    com.apple.driver.SMCMotionSensor 2.1.1d2
    com.apple.driver.AudioIPCDriver 1.0.6
    com.apple.driver.AppleIRController 110
    com.apple.GeForce 5.4.4
    com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0d10
    com.apple.driver.NVSMU 1.1.7
    com.apple.driver.AppleLPC 1.2.12
    com.apple.driver.AppleBacklight 1.6.0
    com.apple.iokit.IOFireWireIP 1.7.7
    com.apple.driver.AppleUSBTrackpad 1.7.4f1
    com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
    com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
    com.apple.driver.AppleUSBMergeNub 3.4.3
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.1.6f8
    com.apple.iokit.SCSITaskUserClient 2.0.9
    com.apple.driver.XsanFilter 2.7.91
    com.apple.iokit.IOAHCISerialATAPI 1.1.1
    com.apple.driver.AppleFWOHCI 3.8.2
    com.apple.driver.AppleUSBHub 3.4.0
    com.apple.iokit.IOUSBUserClient 3.3.1
    com.apple.driver.AirPortBrcm43xx 363.35.0
    com.apple.iokit.IOAHCIBlockStorage 1.2.1
    com.apple.driver.AppleUSBEHCI 3.4.3
    com.apple.driver.AppleUSBOHCI 3.3.5
    com.apple.nvenet 1.0.48
    com.apple.driver.AppleAHCIPort 1.6.0
    com.apple.driver.AppleEFINVRAM 1.2.0
    com.apple.driver.AppleSmartBatteryManager 158.10.0
    com.apple.driver.AppleRTC 1.2.3
    com.apple.driver.AppleHPET 1.4
    com.apple.driver.AppleACPIPCI 1.2.4
    com.apple.driver.AppleACPIButtons 1.2.4
    com.apple.driver.AppleSMBIOS 1.4
    com.apple.driver.AppleACPIEC 1.2.4
    com.apple.driver.AppleAPIC 1.4
    com.apple.security.seatbelt 107.12
    com.apple.nke.applicationfirewall 1.6.77
    com.apple.security.TMSafetyNet 3
    com.apple.driver.AppleIntelCPUPowerManagement 76.0.0
    com.apple.driver.DiskImages 199
    com.apple.BootCache 30.4
    com.apple.driver.DspFuncLib 1.6.8a3
    com.apple.iokit.IOHDAFamily 1.6.8a3
    com.apple.iokit.IOSerialFamily 9.4
    com.apple.iokit.IOAudioFamily 1.6.9fc3
    com.apple.kext.OSvKernDSPLib 1.1
    com.apple.NVDAResman 5.4.4
    com.apple.driver.IOPlatformPluginFamily 3.4.0d10
    com.apple.driver.AppleSMC 2.2.1d2
    com.apple.iokit.IONDRVSupport 1.7.3
    com.apple.iokit.IOGraphicsFamily 1.7.3
    com.apple.iokit.IOUSBHIDDriver 3.2.2
    com.apple.driver.AppleUSBBluetoothHCIController 2.1.6f8
    com.apple.iokit.IOBluetoothFamily 2.1.6f8
    com.apple.driver.AppleUSBComposite 3.2.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.0.9
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.0.9
    com.apple.iokit.IOBDStorageFamily 1.5
    com.apple.iokit.IODVDStorageFamily 1.5
    com.apple.iokit.IOCDStorageFamily 1.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.0.9
    com.apple.iokit.IOFireWireFamily 3.4.7
    com.apple.iokit.IO80211Family 216.1
    com.apple.iokit.IOUSBFamily 3.4.3
    com.apple.iokit.IONetworkingFamily 1.6.1
    com.apple.iokit.IOAHCIFamily 1.5.0
    com.apple.driver.AppleEFIRuntime 1.2.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.iokit.IOStorageFamily 1.5.6
    com.apple.iokit.IOHIDFamily 1.5.5
    com.apple.driver.AppleACPIPlatform 1.2.4
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.2.0



    No idea what the problem is as this is my first Mac. I don't push it very hard and only have a few things open at a time normally. So can anyone figure out what the problem may be?

    Thanks in advance.
     
  2. uberamd macrumors 68030

    uberamd

    Joined:
    May 26, 2009
    Location:
    Minnesota
    #2
    I immediately thought bad memory when I saw this, but I very well may be wrong. I would use your system DVD"s to run hardware diagnostics.
     
  3. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #3
    Do you have anything plugged in USB/FW when this happens?
     
  4. twodollars thread starter macrumors member

    Joined:
    Oct 17, 2007
    #4
    I've had my Blackberry tethered via USB at least a few times (including most recent) this has happened, but I can't say every time for sure.
     
  5. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #5
    ^^ That might be the cause of it. It looks like some USB device is causing the panic.
     
  6. twodollars thread starter macrumors member

    Joined:
    Oct 17, 2007
    #6
    Damn, any idea why? I've had a ton of issues with my Blackberry/Macbook the past month. When I connected via BT my phone would constantly lock up and then it just stopped syncing via USB on anything, Verizon couldn't even get it to work. I got a replacement and now only tether via USB (it's faster anyway) but obviously problems on the Mac side now.

    I just moved recently for a new job and live in an area without any high speed internet, so I depend on my tethering, as well as my phone and Mac. Lame...
     
  7. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
  8. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #8
    USB and BT appear to be major cause of panics and system freezes under OS X. The BT daemon tends to go wild sometimes. My experience is with weird USB behavior.

    Safari is the next candidate.
     
  9. twodollars thread starter macrumors member

    Joined:
    Oct 17, 2007
    #9
    Considering calling Apple, but if it really is USB/BT, then I know I'll probably just get the run around. I know for sure RIM and Verizon won't help.
     
  10. twodollars thread starter macrumors member

    Joined:
    Oct 17, 2007
    #10
    Oh BTW where in Indiana are you from? I just moved from Warsaw to Utah.
     
  11. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #11
    Call Apple, or take it to the Apple store.
     
  12. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #12
    Indianapolis recently. I was Lafayette for 5 years beforehand.
     
  13. motulist macrumors 601

    motulist

    Joined:
    Dec 2, 2003
    #13
    You can try looking through your system logs to see if it identifies the culprit by name right there in the system crash log.
     
  14. twodollars thread starter macrumors member

    Joined:
    Oct 17, 2007
    #14
    Kinda what I figured, my three month phone support just ran out so they couldn't really help me. I mentioned my phone issue and she didn't see how they would connect, told me to reinstall OSX or take it to the Apple store.
     
  15. motulist macrumors 601

    motulist

    Joined:
    Dec 2, 2003
    #15
    Did you ever tell them about this problem before your phone support ran out? Because in most company's warrantees, any problem that you brought to their attention before the warrantee expiration date arrived is still supposed to be covered by the warrantee support until the problem you raised earlier has been solved, regardless of if the expiration date has passed.
     
  16. twodollars thread starter macrumors member

    Joined:
    Oct 17, 2007
    #16
    No, the problem started before the support ran out but today was the first day that I called. I shrugged off the few Safari issues and didn't become concerned about OSX shutting down till the third time it happened. Everything else I thought was related to the phone but maybe not. Don't have a way to get to the Apple store for now and my restore discs are back in Indiana.
     

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