Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

WhySoSerious

macrumors 65816
Original poster
Jun 30, 2007
1,460
97
Dallas, TX
why won't my mbp play video from CNN.com? when i click on a link, it starts the video and you hear the sound, but no visuals. Any idea? is that site incompatible with macs?
 
CNN.com uses Flash video. If you are having trouble with it, download and install the latest Flash player from Adobe's website.
 
just installed flash 9 and still not working. cnn and nfl.com flash videos aren't playing. all i get is the audio, no image........dang......what do i need to do?
 
This happened to me once. Do you have any third party video players installed?
 
running FireFox 2.xx right now (not the v3 beta).

as for other video apps, i just have QuickTime and Flip4Mac.

hmmm, what a drag, i really like CNN for keeping up-to-date on the news (especially now with the political campaigns going). if anyone can offer suggestions, i'd be in debt to ya. :(
 
running FireFox 2.xx right now (not the v3 beta).

as for other video apps, i just have QuickTime and Flip4Mac.

hmmm, what a drag, i really like CNN for keeping up-to-date on the news (especially now with the political campaigns going). if anyone can offer suggestions, i'd be in debt to ya. :(
Can you link me to the page you are trying to view. I was viewing my specs a while ago and for Firefox it was saying I don't have flash installed (but I do). I have the exact same as you too (Flip4Mac & Quicktime, nothing else).

Have you viewed inside Firefox's settings to see if it's installed correctly? Did you completely quit Firefox after installing flash again?
 
Can you link me to the page you are trying to view. I was viewing my specs a while ago and for Firefox it was saying I don't have flash installed (but I do). I have the exact same as you too (Flip4Mac & Quicktime, nothing else).

Have you viewed inside Firefox's settings to see if it's installed correctly? Did you completely quit Firefox after installing flash again?

no link in particular....just go to CNN.com and click on any video link of a top news story.

i installed Flash 9 and restarted the entire machine.....still a no-go. i'm so sad!

can anyone offer help?
 
Have you tried it with another browser (say, Safari) to see if it's any different? That'd be a hint as to whether it's systemwide or just Firefox acting up.

I kinda wonder if flash content isn't getting mistakenly handed off to the Quicktime plugin somehow--that could be a cause of that symptom. Just guessing, though--never seen that happen.
 
Yea, I got the same problem using FireFox on leopard on this Macbook I just got a few days ago. I can hear audio from the video, but I can't see the video at all.

Though I just thought of something just now as I was typing this:

http://www.cnn.com/video/#/video/crime/2008/03/16/daly.fake.bills.kxtv

It works in Safari, but not in Firefox.

So guess what I did... I Disabled AdBlock in firefox for CNN. And then it works.

I Guess apparently if you have adblocker on, it disables a javascript that cnn needs to load the video.

So turn off your adblock or adblock plus, or just simply allow CNN to to show everything (maybe manually filter out ads yourself at first).
 
cnn has extremely bad coding. Their video section completely stops working on all browsers and OS's eventually. I think its a cache or a cookie problem, clearing that should make the videos work again.
 
Its not a FF specific problem. It happens in all browsers eventually with no change in settings. Happens to me most in IE7 after a couple months.
 
The fact that it happens to me all the time in IE7 and Safari? I dont install plug-ins except for google toolbar in IE7, Safari doesnt have plug-ins.

Right now the little navigation tabs on cnn's video page are totally messed up in IE7, theyre not aligned right (overlapping eachother, in a different spot everytime I refresh) and teleport to another location when I highlight them, so I can only assume that the whole page is about to break for me soon in IE7. It is a very glitchy and poorly made site.
 
The fact that it happens to me all the time in IE7 and Safari? I dont install plug-ins except for google toolbar in IE7, Safari doesnt have plug-ins.

Right now the little navigation tabs on cnn's video page are totally messed up in IE7, theyre not aligned right (overlapping eachother, in a different spot everytime I refresh) and teleport to another location when I highlight them, so I can only assume that the whole page is about to break for me soon in IE7. It is a very glitchy and poorly made site.


Then it is an assumption based on only two browsers by a single person, not a fact as you haven't tried all browsers. There are indeed a good number of sites that are not considered 'good design', but this specific problem I've already shown was just simply because of AdBlock. I'm certain that if the original poster just disables the tab-overlay it'll work for him.

No need to go on about how "all browsers do it" , and "cnn's a poorly designed site" and other irrelevant reasons to one specific problem. I'm a webdeveloper thus why I found your claim that all browsers do it (regardless of operating platforms, browsers, and other code) to be somewhat exaggerated.

I found this thread by doing a google search on the problem as I've only had this MacBook for a couple days now, installed firefox fresh, and then installed AdBlock. Then thus by disabling AdBlock CNN video worked, ergo that and that alone was doing something to prevent the code from working. Which I then further figured perhaps it is doing something specifically to the flash, thus I turned off the tab overlay and that worked as well. It is thereby far more logical to assume that a simple setting was interfering with flash, than a cookie-cut excuse "all browsers do it eventually".
 
No need to go on about how "all browsers do it" , and "cnn's a poorly designed site" and other irrelevant reasons to one specific problem..., and then installed AdBlock. Then thus by disabling AdBlock CNN video worked... than a cookie-cut excuse "all browsers do it eventually".

I have always had problems with CNN Video. Same issue with Safari, Firefox and Opera and Camino. My issue is stuttered playback. If I tab a new window I can hear the audio just fine but as son as I go back to the CNN Video page it starts to stutter again. No AdBlock activated, G5 with 4GB of Ram, plenty of memory and of course using the latest versions of each browser over the past year.

Please get off your high horse. I will back up the other person's "all browsers do it" and add my own "cnn's poorly encoded or designed site" right there with them. It may not do it for everyone, but it does it enough that CNN should have figured out they have an issue by now.

Go do a Google search for "cnn video problems' and you will get 10+ pages about Cross-Platform issues with CNN video on "all browsers".

It's not that everyone has problems, just that unlike most streaming video sites, CNN's seems to be very touchy and buggy for a larger group of visitors than most other streaming flash sites - period. If you found your solution, great for you... but don't get condescending about another person's post just for kicks.

My solution was found on my Google searches from a helpful mac Blogger:

I finally found a thread on the Mozilla site that recommended the use of a Firefox extension called User Agent Switching. User Agent Switching allows you to fool the web server into thinking that you are using a different web browser than what you are actually using. I installed the extension, restarted Firefox and set the user agent to "Netscape 4.8 (Windows Vista)" and voila, CNN video works !
User Agent Switcher link

But I SHOULD NOT have to do this to get a video site to work imo... That's why I feel just fine on saying CNN's Video site is buggy.
 
Stuttering typically is caused by unstable web connection. Hit play, and hit pause, wait awhile, then hit play.

Cnn videos seems to be highly processor intensive for a tiny video.
OP might also want to install flip4mac.
 
Consultant, I have noticed that also what you are saying. Using camino browser some but not all cnn videos stutter, stall, and buffer. Some run smoothly without hesitation or interruption. I also have noticed that when I have also noticed that when I hit pause and wait awhile it buffers more of the video and I am able to see it streaming smoothly.
 
Trying to watch the miner rescue live on cnn. Won't open. Just a spinning icon thing. I have Flip4mac. Any suggestions?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.