Mac Pro 2009 - Kenel panic problem, any ideas?

Discussion in 'Mac Pro' started by nigel1210, Dec 19, 2011.

  1. nigel1210 macrumors member

    Joined:
    Mar 24, 2009
    #1
    My Mac Pro 2009 is nearly 3 years old, haven't had any problems with it but in the last day i've had a crash and a kernel panic. 1st time a grey box came down over a quarter of the screen and the machine froze and I had to hold th power button to restart.

    2nd time I had a kernel panic with the following error, I haven't added any new hardware for months. The kernel panic I got is as follows:

    Interval Since Last Panic Report: 3567480 sec
    Panics Since Last Report: 2
    Anonymous UUID: 89C272F3-CAEE-467F-B957-F2D902168859

    Mon Dec 19 07:00:42 2011
    Machine-check capabilities (cpu 10) 0x0000000000001c09:
    family: 6 model: 26 stepping: 5 microcode: 17
    Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0xbe00000000400e0f valid
    MCA error code: 0x0e0f
    Model specific error code: 0x0040
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    IA32_MC1_ADDR(0x406): 0x0000000000000280
    IA32_MC1_MISC(0x407): 0x0000000001061d50
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    Package 1 logged:
    IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
    panic(cpu 10 caller 0x2aaf41): Machine Check at 0x00f039c6, thread:0x198cdb7c, trapno:0x12, err:0x0,registers:
    CR0: 0x80010033, CR2: 0x000f7000, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x00000006, EBX: 0x16b18c00, ECX: 0x859250a8, EDX: 0x00000000
    ESP: 0x93352680, EBP: 0x93352758, ESI: 0x16a2ca00, EDI: 0x00000003
    EFL: 0x00000046, EIP: 0x00f039c6

    Backtrace (CPU 10), Frame : Return Address (4 potential args on stack)
    0x85981fb8 : 0x21b837 (0x5dd7fc 0x85981fec 0x223ce1 0x0)
    0x85982008 : 0x2aaf41 (0x59dfe4 0x59e0d1 0xf039c6 0x198cdb7c)
    0x859820f8 : 0x2a29f2 (0x1 0x28 0xe8243489 0xfffeed30)
    0x93352758 : 0xf04c58 (0x9fd722e8 0x76 0x3 0x2b1f6a)
    0x93352858 : 0x2ad0c5 (0xffffffff 0x7fffffff 0x93352898 0x858ae000)
    0x93352878 : 0x225bba (0x858ae49c 0x9fd6e6f1 0x76 0x858ae488)
    0x933528d8 : 0x22698c (0x1 0x198cdb7c 0x16b030dc 0x0)
    0x93352948 : 0x2275b0 (0x198cdb98 0x2198ae 0x0 0x0)
    0x933529b8 : 0x227654 (0x0 0x0 0x0 0x0)
    0x933529d8 : 0x2199ab (0x0 0x76 0x933529f8 0xbcb382)
    0x93352a08 : 0x535547 (0xa 0x3e8 0x93352a58 0xbcb3d5)
    0x93352a28 : 0xbcb348 (0xa 0x304 0x0 0x38377073)
    0x93352a58 : 0xbcb6c5 (0x1791c300 0x93352a7e 0x0 0x93352b2c)
    0x93352a98 : 0xbcb759 (0x1791c300 0x544d4133 0x93352df8 0x5526cf)
    0x93352ab8 : 0x5542d0 (0x1791c300 0x544d4133 0x93352df8 0x0)
    0x93352b08 : 0xbc742c (0x17760fc0 0xbcb726 0x544d4133 0x93352df8)
    0x93352b48 : 0xbc98a7 (0x1791c300 0x544d4133 0x93352df8 0x2)
    0x93352b98 : 0x56d196 (0x1791c300 0x18563c70 0x93352ddc 0x50)
    0x93352bd8 : 0x56e2d8 (0xbcf570 0x19298700 0x18563c70 0x50)
    0x93352c28 : 0x56eb59 (0x19298700 0x2 0x93352c70 0x0)
    0x93352d48 : 0x286638 (0x19298700 0x2 0x18563c6c 0x0)
    0x93353df8 : 0x21dbe5 (0x18563c44 0x191e05a0 0x8f9f0 0x6377)
    0x93353e38 : 0x210a86 (0x18563c00 0x0 0x19815310 0x18717d90)
    0x93353e98 : 0x216f84 (0x18563c00 0x0 0x0 0x0)
    0x93353f18 : 0x295914 (0x93353f44 0x0 0x0 0x0)
    0x93353fc8 : 0x2a20f8 (0x19274940 0x0 0x10 0x0)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleSMC(3.1.0d5)@0xbc6000->0xbcffff
    dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0xbc2000
    com.apple.driver.AppleIntelCPUPowerManagement(142.6.0)@0xf02000->0xf25fff

    BSD process name corresponding to current thread: TemperaturMonito

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacPro4,1 (Mac-F221BEC8)

    System uptime in nanoseconds: 509488144627
    unloaded kexts:
    com.apple.driver.AppleIntel8254XEthernet 2.1.3b1 (addr 0xee5000, size 0x118784) - last unloaded 126385491163
    loaded kexts:
    com.bresink.driver.BRESINKx86Monitoring 8.0 - last loaded 38786563416
    com.parallels.kext.prl_vnic 6.0 11994.637263
    com.parallels.kext.prl_netbridge 6.0 11994.637263
    com.parallels.kext.prl_usb_connect 6.0 11994.637263
    com.parallels.kext.prl_hid_hook 6.0 11994.637263
    com.parallels.kext.prl_hypervisor 6.0 11994.637263
    jp.plentycom.driver.SteerMouse 4.0.3f1
    com.Cycling74.driver.Soundflower 1.5.1
    com.apple.driver.IOBluetoothSCOAudioDriver 2.4.5f3
    com.apple.filesystems.ntfs 3.4
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AGPM 100.12.31
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.driver.AppleHDA 2.0.5f14
    com.apple.driver.AppleMikeyDriver 2.0.5f14
    com.apple.kext.ATIFramebuffer 6.3.6
    com.apple.ATIRadeonX2000 6.3.6
    com.apple.driver.AudioAUUC 1.57
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleIntelNehalemProfile 11
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AppleLPC 1.5.1
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.BootCache 31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.driver.AppleUSBOHCI 4.2.0
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.driver.Intel82574L 2.1.8b1
    com.apple.driver.AppleUSBHub 4.2.4
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleUSBEHCI 4.2.4
    com.apple.driver.AppleUSBUHCI 4.2.0
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.AppleHIDKeyboard 141.5
    com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.DspFuncLib 2.0.5f14
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IONDRVSupport 2.2.1
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.kext.ATI4800Controller 6.3.6
    com.apple.kext.ATISupport 6.3.6
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.0.5f14
    com.apple.iokit.IOGraphicsFamily 2.2.1
    com.apple.iokit.IOHDAFamily 2.0.5f14
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
    com.apple.iokit.IOBluetoothFamily 2.4.5f3
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOAHCISerialATAPI 1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOUSBUserClient 4.2.4
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.iokit.IOUSBFamily 4.2.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 16 GB, SMC 1.39f5
    Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
    Memory Module: global_name
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet 1, Ethernet, en0
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@4,1,0
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@4,1,1
    PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-3@4,1,2
    PCI Card: ATI Radeon HD 4870, sppci_displaycontroller, Slot-1
    Serial ATA Device: HL-DT-ST DVD-RW GH41N, 67.1 MB
    Serial ATA Device: WDC WD6400AAKS-41H2B0, 596.17 GB
    Serial ATA Device: WDC WD6401AALS-00L3B2, 596.17 GB
    Serial ATA Device: Hitachi HDT721010SLA360, 931.51 GB
    Serial ATA Device: Hitachi HDT721010SLA360, 931.51 GB
    Serial ATA Device: SAMSUNG HD103SJ, 931.51 GB
    USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfa200000 / 2
    USB Device: iP4300, 0x04a9 (Canon Inc.), 0x10b6, 0x41400000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000 / 4
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x3d100000 / 2
    FireWire Device: built-in_hub, Up to 800 Mb/sec
     
  2. Vantage Point macrumors 65816

    Joined:
    Mar 1, 2010
    Location:
    New Jersey
    #2
    Give "Repair Disc Permissions" a go (in Disk Utility application)
     
  3. nigel1210 thread starter macrumors member

    Joined:
    Mar 24, 2009
    #3
    Any idea what could be the cause?
     
  4. Mattww macrumors 6502

    Mattww

    Joined:
    Jan 11, 2008
    #4
    Try removing Temperature Monitor including any kernel extensions seeing as that was the process in use when you had the panic.
     
  5. ancelrick macrumors member

    ancelrick

    Joined:
    Oct 3, 2011
    #5
    specifically this group is suspect..



    The difficult thing about resolving kernel panics is that you need a method to reproduce the panic or some predictable time frame in which the panic occurs. That way, you can have some way of knowing if changes made resolve the problem. Thus far you seem to have reported 2 KP's and the first one may not have been logged. The initial "crash" was also a kernel panic.

    Starting in safe boot will not load third party kext.
     
  6. FrankHahn macrumors 6502a

    Joined:
    May 17, 2011
    #6
    The kernel panic was caused by the RAM stick(s). I had kernel panics of this kind when I installed 16 GB RAM sticks from OWC. I had to RMA twice to get the RAM sticks without giving rise to kernel panics.
     
  7. nigel1210 thread starter macrumors member

    Joined:
    Mar 24, 2009
    #7
    Thanks for the feedback everyone

    Will do a full diagnostic tonight
     
  8. nigel1210 thread starter macrumors member

    Joined:
    Mar 24, 2009
    #8
    I ran the extended test hardware utility on the apple disk and it came up with this error any idea what it is?

    [​IMG]
     
  9. nigel1210 thread starter macrumors member

    Joined:
    Mar 24, 2009
    #9
    Heard this might be a sensor failure on the logic board, anybody else heard this?
     
  10. ScottishCaptain macrumors 6502a

    Joined:
    Oct 4, 2008
    #10
    You have a defective thermal sensor on your logic board.

    Hard to tell which one unless someone runs ASD (Apple Service Diagnostic) on that box, and only Apple technicians have access to that particular disk.

    The kernel panic was caused by a machine check exception. Given that, it was caused by a hardware issue and not a software issue. Since your AHT disk brought back an error directly relating to one of the thermal sensors on your motherboard, I would say that something is definitely broken or malfunctioning physically.

    At this point, there really isn't anything you can do. Best to take the machine in for repairs and let someone with access to ASD run a proper set of diagnostics on the machine- it'll tell them right away what isn't working and they can go from there.

    -SC
     

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