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hnobrian

macrumors newbie
Original poster
Feb 24, 2015
12
0
I have a 2011 Mac Pro, 6 Core (Pictures included)

My problem is that it just shuts off randomly. We do a lot of video editing, SFX, etc. Sometimes it shuts off while opening Adobe Premiere. Sometimes it just shuts off when we arent doing anything. We took it in to a certified Apple Store (here in Spain) but they found nothing wrong. Continued smooth for a while but now we are getting the same problems.
 

Attachments

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satcomer

Suspended
Feb 19, 2008
9,115
1,972
The Finger Lakes Region
Try the freeware program EtreCheck. It will scan your Mac and print out a text file that will point out older/ incompatible files and their paths to maually update/delete those files. Just note to reboot if you delete some older system hackies. This might help.
 

hnobrian

macrumors newbie
Original poster
Feb 24, 2015
12
0
Problem description:
Computer just turns off - Usually when we are working in Premiere.

EtreCheck version: 2.4.2 (142)
Report generated 9/28/15, 11:51 AM
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)
Mac Pro (Mid 2012) (Technical Specifications)
Mac Pro - model: MacPro5,1
1 3.33 GHz 6-Core Intel Xeon CPU: 6-core
16 GB RAM Upgradeable
DIMM 1
4 GB DDR3 ECC 1333 MHz ok
DIMM 2
4 GB DDR3 ECC 1333 MHz ok
DIMM 3
4 GB DDR3 ECC 1333 MHz ok
DIMM 4
4 GB DDR3 ECC 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en2: 802.11 a/b/g/n

Video Information: (What does this mean?)
ATI Radeon HD 5770 - VRAM: 1024 MB
BenQ GL2450H 1920 x 1080

System Software: (What does this mean?)
OS X 10.10.5 (14F27) - Time since boot: less than an hour

Disk Information: (What does this mean?)
HL-DT-ST DVD-RW GH80N ()

Samsung SSD 840 PRO Series disk0 : (256,06 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
San Juan SSD (disk0s2) / : 255.20 GB (91.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

WDC WD1001FALS-41Y6A1 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
St Max HD (disk1s2) /Volumes/St Max HD : 999.35 GB (380.54 GB free)
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB

USB Information: (What does this mean?)
PIXART USB OPTICAL MOUSE
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Chicony USB Keyboard

Configuration files: (What does this mean?)
/etc/sysctl.conf - File exists but not expected

Gatekeeper: (What does this mean?)
Mac App Store and identified developers

Kernel Extensions: (What does this mean?)
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]

/Library/Extensions
[not loaded] org.cindori.TrimEnabler (1 - SDK 10.10) [Click for support]

/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

Startup Items: (What does this mean?)
PenTabletDriver: Path: /Library/StartupItems/PenTabletDriver
Startup items are obsolete in OS X Yosemite

Launch Agents: (What does this mean?)
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]

Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.edb.launchd.postgresql-8.4.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.gopro.stereomodestatus.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.cindori.AuthHelper.plist [Click for support]
[loaded] org.cindori.SenseiTool.plist [Click for support]
[loaded] org.cindori.TEAuth.plist [Click for support]

User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist [Click for support]
[loaded] com.redgiantsoftware.updater.plist [Click for support]

User Login Items: (What does this mean?)
iTunesHelper Aplicación (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Aplicación (/Applications/Dropbox.app)
Android File Transfer Agent Aplicación (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
PenTabletDriver Aplicación (/Library/StartupItems/PenTabletDriver/PenTabletDriver.app)
Google Drive Aplicación (/Applications/Google Drive.app)
WDQuickView UNKNOWN (missing value)

Internet Plug-ins: (What does this mean?)
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
Flash Player: Version: 19.0.0.185 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: Java 8 Update 25 Check version

User internet Plug-ins: (What does this mean?)
BlueStacks Install Detector: Version: Unknown

Safari Extensions: (What does this mean?)
AllMyTube

Audio Plug-ins: (What does this mean?)
DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
GoPro [Click for support]
Java [Click for support]

Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
San Juan SSD: Disk size: 255.20 GB Disk used: 163.85 GB
St Max HD: Disk size: 999.35 GB Disk used: 618.81 GB
Destinations:
TimeMachineBackup [Network]
Total size: 2.01 TB
Total number of backups: 2
Oldest backup: 2014-04-23 19:19:40 +0000
Last backup: 2014-07-06 10:31:06 +0000
Size of backup disk: Too small
Backup size 2.01 TB < (Disk used 782.66 GB X 3)

Top Processes by CPU: (What does this mean?)
2% fontd
2% WindowServer
1% identityservicesd
0% firefox
0% taskgated

Top Processes by Memory: (What does this mean?)
1020 MB kernel_task
573 MB firefox
164 MB Google Drive
147 MB mds_stores
115 MB Finder

Virtual Memory Information: (What does this mean?)
12.00 GB Free RAM
4.20 GB Used RAM (1.44 GB Cached)
0 B Swap Used

Diagnostics Information: (What does this mean?)
Sep 28, 2015, 11:40:37 AM Self test - passed
Sep 26, 2015, 02:09:00 PM /Library/Logs/DiagnosticReports/Google Drive_2015-09-26-140900_[redacted].cpu_resource.diag [Click for details]
 

satcomer

Suspended
Feb 19, 2008
9,115
1,972
The Finger Lakes Region
This seems strange:
Samsung SSD 840 PRO Series disk0 : (256,06 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
San Juan SSD (disk0s2) / : 255.20 GB (91.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB[/url]

Now in your screen shot that disk isn't listed, hence the "not mounted"! What's up with that?
 
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