Mac Pro 3.1 won't boot - what is the problem?

fwmedia

macrumors newbie
Original poster
Dec 16, 2013
4
0
Bonn, Germany
Hello there!

I have a Mac Pro 3.1 (2008) which won't boot, as you can see in this video: http://www.youtube.com/watch?v=SqCqVUKQy2U

These are my tech. specifications:

Mac Pro 3.1 from 2008
16 GB RAM
2x 2,8 GHz Quad Core
4 HD's -> 1. Bay -> Crucial 128 GB SSD
-> 2. Bay -> Western Digital 2 TB (The MP came with this one)
-> 3. Bay -> Seagate 2 TB
-> 4. Bay -> Seagate 2 TB (3rd and 4th HD are combined as a RAID)

Graphics Card: it could be one of these: NVIDIA GeForce 8800 GT, or NVIDIA Quadro FX 5600

I bought it second hand in december 2012, so there is no warranty. I use the computer for Audio- and Video Postproduction.


What I tried:

After cleaning it up myself and changing the RAM-Slots, I brought it to an apple-reseller. The guy mentioned, it could be the PSU or logicboard. They took it apart and cleaned it up nicely and afterwards it worked. I came by the shop and he turned it on, no problems. He recommended to buy a new graphics card for performance improvement (f.e. the ATI Radeon HD 5770) though.

When I came home it wouldn't boot on my first try. The second time I pushed the button it worked. During working I plugged in an external HD and then it just shut off. The third time I turned it on that evening it worked fine.
The next day it wouldn't boot again. The result is, what you can see in the video.

Does anybody have a solution? A lot of people on the internet guess, that it could be the PSU or the logicboard. Could it also be the graphics card?

Before I'm buying one of these components, I wanted to make sure which one to buy. Especially, because in the shop they couldn't find the problem....

This situation is driving me crazy, especially because I need to work with the mac.
 

seveej

macrumors 6502a
Dec 14, 2009
822
50
Helsinki, Finland
fwmedia,

When I get home, I'll try to remember to dig up the Apple service manual for that model (I have the same).

When you hit the power button, you have that red Led in the RAM -area. Can you identify which one it is?

It sounds like the fans are going crazy for a moment. Can you identify which fan(s) make so much sound? Is it the 8800 GT? Is that normal for your machine?

Off the top of my head:
- your PSU might be bad, and is not able to produce enough power, resulting in a quick shutdown.
- some critical (POST-level) component may be broken or incorrectly seated (CPU/GPU/RAM). If you dare, dislodge them, clean the contacts (canned air) and reseat.
- the logic board may be gone.

Problematically, a clear diagnosis may be hard to come by, if you are not able to get the machine started....

RGDS,
 

donw35

macrumors regular
Jul 3, 2010
169
0
Los Angeles
I've worked this issue befor, this is what i do, remove all but the boot drive, remove all but two sticks of memory, remove one of the video cards. Does the machine boot normaly. If yes start adding things until it becomes unstable. If no than you are probably looking at a PSU or logic board.

in the case of the machine I worked on, it was the memory, I tested all in pairs of two until I found the one causing the issue, cheap fix.
 
Last edited:

Esdaile

macrumors newbie
May 29, 2012
2
0
3,1 not booting

Hi
I had a similar problem a year or so ago with a MP 3,1. The upshot was a faulty graphics card. Initially the technician I took it to cleaned the card and the machine worked for three or four weeks, then the same problem. I replaced the card with a ATI Radeon HD5870. Its been working fine ever since. Like all these issues Im not saying thats your problem, but if you could install another graphics card to see if it solves your problem, then you will know for sure.
 

fwmedia

macrumors newbie
Original poster
Dec 16, 2013
4
0
Bonn, Germany
Thank you all for the quick help!

I will try out some of the recommended actions (the ones, I can do myself) and will let you know if there's been some improvement.

When you hit the power button, you have that red Led in the RAM -area. Can you identify which one it is?

It sounds like the fans are going crazy for a moment. Can you identify which fan(s) make so much sound? Is it the 8800 GT? Is that normal for your machine?
I will try to identify what LEDs are blinking. As for the fan: I asked the technician from the reseller-store where the noise comes from. He told me, it was the graphics card booting or warming up and that it was normal. It's been like this ever since I got it. I don't know if it originally was more quiet than it is now.
Because the MP shuts down during graphics card booting I thought it could be the graphics card and that a replacement could be the solution (like User Esdaile suggested).

I've worked this issue befor, this is what i do, remove all but the boot drive, remove all but two sticks of memory, remove one of the video cards. Does the machine boot normaly. If yes start adding things until it becomes unstable. If no than you are probably looking at a PSU or logic board.

in the case of the machine I worked on, it was the memory, I tested all in pairs of two until I found the one causing the issue, cheap fix.
I will try that, but why did you write "one of the two video cards"? - As far as I know, I only have one card or am I mistaken?

ANOTHER QUESTION!!!

As you maybe can see on the video, the MP is right next to a window/door. This door is constantly tilted, so the surface of the MP is getting quite cold. Could that be a problem as well? I shut the door this morning so when I come home tonight I wanted to give it another try with a "warmed up" MP...
 
Last edited:

donw35

macrumors regular
Jul 3, 2010
169
0
Los Angeles
"I will try that, but why did you write "one of the two video cards"? - As far as I know, I only have one card or am I mistaken?"
My bad, I thought I read two video card, I worked on a 1,1 with a bad 7300 video card, it powered on but did nothing.
 

fwmedia

macrumors newbie
Original poster
Dec 16, 2013
4
0
Bonn, Germany
No improvement :-(

Hi there!

So I tried out what donw suggested (removing everything and putting it back one by one) but still no improvement.

When I push the button the LED lighten up:

RAM Riser: DIMM 1-4 -> well I guess the Mac is testing, if there is some RAM in there. But even with just two pieces in there, all 4 LED lighten up red.

Board beneath the riser (I guess that's also the logicboard?): There are two LED which light yellow: OT 1 & OT 2
When it turns off, shortly afterwards a yellow LED next to "USA" flashes...

Well I still don't know what's going on. I went around in the apartment and tested different sockets, same problem...
 

fwmedia

macrumors newbie
Original poster
Dec 16, 2013
4
0
Bonn, Germany
So I managed to get my hands on a ATI Radeon and build in as Esdaile suggested.
First it booted and I heard the startup sound for the first time in ages, but then soon it shut off again.
Then I thought "Hey! You never tried a different power plug". It went on and almost got into OS X but then... ********** Hell!!!!!!

Sorry for (almost) swearing but I am really angry....

So apparently it is not the graphics card, I guess it'll be the logicboard or PSU.

WEll I'm on holiday for a week now, so I'm trying to get this out of my mind but afterwards I'm just gonna give it to the apple store and let them find out wtf is wrong with it...

Thanks for your help, I appreciate it, but unfortunately it didn't work out as I hoped it would do...
 
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