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vailance88

macrumors newbie
Original poster
Nov 15, 2016
23
3
just purchased a 2009 dual processor tray comes with 6x 1GB memory from ebay

Plug in to my macpro 4,1 (updated to 5,1 firmware) press the power button, white led stay on all the time, fans running normal, no chimes, no boot, no display. tried remove all the pcie cards and hdds, only left gt120 GPU still no go.

Any idea? currently plugged in my previous processor board im typing now. could be a defective board?

did not see any error led on the board.
 

h9826790

macrumors P6
Apr 3, 2014
15,452
7,731
Hong Kong
White LED, do you mean the one what above the power push button?

My last experience with a dead CPU tray is very similar to your situation, but have white screen (on the 27" Apple Cinema Display) rather than "no display".
 

vailance88

macrumors newbie
Original poster
Nov 15, 2016
23
3
White LED, do you mean the one what above the power push button?

My last experience with a dead CPU tray is very similar to your situation, but have white screen (on the 27" Apple Cinema Display) rather than "no display".
hello, yes white led above the power button. i have zero display (no signal) tried swapping the 1066 mem came with it to the 1333 still the same. also tried with one mem stick on the dual processor tray as well. no go.
 

h9826790

macrumors P6
Apr 3, 2014
15,452
7,731
Hong Kong
If you can still return the tray and get all money back, I will do that ASAP rather than diagnosis.

If that's not an option for you, I will remove the heatsink, remove the CPU, check the sockets, and check the North Bridge. By the way, you bought the dual processor tray, which CPUs in there? Are they the stock / de-lidded CPU?
 

vailance88

macrumors newbie
Original poster
Nov 15, 2016
23
3
If you can still return the tray and get all money back, I will do that ASAP rather than diagnosis.

If that's not an option for you, I will remove the heatsink, remove the CPU, check the sockets, and check the North Bridge. By the way, you bought the dual processor tray, which CPUs in there? Are they the stock / de-lidded CPU?
stock dual 2.66ghz quad core i think, im still waiting for the seller to reply see if i could return it. earlier it was mentioned tested OK.
[doublepost=1481107515][/doublepost]took out the heatsink found this. damn

 
Last edited:

ActionableMango

macrumors G3
Sep 21, 2010
9,610
6,889
Looks like you bought a daughter board without CPUs. Did the buyer specify that it came with the CPUs included? Depending on how much you paid for it I'd say you've got to either

a) Get a refund
b) Buy some processors for that tray

It looks like there are damaged pins in the pictured socket. So I think (A) is the only option.
 
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vailance88

macrumors newbie
Original poster
Nov 15, 2016
23
3
Looks like you bought a daughter board without CPUs. Did the buyer specify that it came with the CPUs included? Depending on how much you paid for it I'd say you've got to either

a) Get a refund
b) Buy some processors for that tray
there is a processor, i think might be the shipping damaged the heatsink caused the pins damaged. well im trying to see if there is a way to replace a new socket. ebay seller accept refund but shipping it back its on my own cost. and 10% restocking fee. problem now is shipping it back from Asia to USA kinda not cost effective.
 

h9826790

macrumors P6
Apr 3, 2014
15,452
7,731
Hong Kong
there is a processor, i think might be the shipping damaged the heatsink caused the pins damaged. well im trying to see if there is a way to replace a new socket. ebay seller accept refund but shipping it back its on my own cost. and 10% restocking fee. problem now is shipping it back from Asia to USA kinda not cost effective.

If you don't want to ship it back, and have a stable hand. You can try to fix the pin by yourself. I never do that by myself and that sounds high risk as well. But from memory, at least a member here did perform that by a forceps + magnifying glass, and the repair was success.

I don't know if shipping can cause this kind of damage, but IMO, it's hard to just damage 1-2 pin at the middle of the socket if the CPU is there and the heatsink was installed properly. Especially not only one side, but both socket A and B. However, this kind of damage is not uncommon when someone try to install a pair of normal lidded CPUs. I suspect the seller try that upgrade, end up damage the tray. So he put the original CPU back in and sell it, pretend nothing happened.

I rarely buy stuff on eBay, and not very familiar with the rules. Is it common that the buyer need to pay the return shipping cost if the product is actually not as described by the seller? If I were you, I will ask the seller cover the return shipping cost as well. Otherwise, I will ask the credit card company to file a dispute.
 

Philocetes

macrumors regular
Sep 23, 2016
106
36
Those 'pins' are bent over pieces of metal. If you try to clean with a q tip, the fuzz will get into the pins (thats what happened to me--had to pick the hairs out with a tweezers). Maybe if you put contact cleaner on the end of a toothpick. I would call it defective and return. Otherwise, a cleaning might help. With that delidded crap, these are a pain in the butt to work with. The socket doesn't hold the processer in place, so you have to be very careful when putting the heat sink back. Also, of course the cpu sticks to the heat sink when you pull it off, so that's another messy hassle.

I saw discoloration on a number of pins, and no, this does not happen during shipping.
 

BillyBobBongo

macrumors 68030
Jun 21, 2007
2,534
1,135
On The Interweb Thingy!
there is a processor, i think might be the shipping damaged the heatsink caused the pins damaged. well im trying to see if there is a way to replace a new socket. ebay seller accept refund but shipping it back its on my own cost. and 10% restocking fee. problem now is shipping it back from Asia to USA kinda not cost effective.

Since the product is damaged the seller cannot charge you a restocking fee. He also has to cover the return shipping costs: http://pages.ebay.com/help/buy/return-item.html

If you return an item because it's not as described in the listing, arrives damaged, or is missing parts, then your refund is:

Total Purchase Price + Original Shipping = Total Refund

In these situations, the seller can't charge a restocking fee and the seller pays the return shipping charges.
 

Philocetes

macrumors regular
Sep 23, 2016
106
36
I would not pursue any sort of repair type remedy. The seller sold you a lemon, best to move on and get a good one. If the pins were discolored due to high current or some such, there very well may be other parts on the mobo that are fried. By taking it apart, you open yourself up to his claims that you broke it by taking it apart, but I think with ebay you are protected against such nonsense.
 
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vailance88

macrumors newbie
Original poster
Nov 15, 2016
23
3
hi guys thanks for those replies.. really set me down on this.. below is the ebay item page

http://www.ebay.com.my/itm/142184632139?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT

i do no see any return terms on restocking fee or shipping fee.. what should i do
[doublepost=1481162627][/doublepost]just checking on the refund section, i should get back this figure - shipping cost to return it.

Screenshot 2016-12-08 10.02.46.png
 

nigelbb

macrumors 65816
Dec 22, 2012
1,098
229
Shipping back at your own expense is always the risk that you take with purchasing on eBay. You will never get your return shipping refunded. All you can expect is whatever you paid including shipping. Even if it was damaged in transit (which seems unlikely) it's still the responsibility of the seller who should have insured the package against damage or loss. Likewise when you return it make sure that it is insured & tracked. Return it & get a refund either from the seller or if they won't play ball raise a claim with eBay/PayPal.

This tale shows that it's just not worth buying a dual CPU tray to upgrade a 4,1 or 5,1. For the price you might as well sell the single CPU system that you have & buy a working dual CPU system & avoid all the hassle.
 
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