Mac Pro 4,1 Has a Finder Problem

Discussion in 'Mac Pro' started by CheMillan, Aug 20, 2016.

  1. CheMillan macrumors member

    CheMillan

    Joined:
    Jan 5, 2015
    Location:
    Los Angeles
    #1
    My Mac Pro 4,1 has a big Finder problem. When adding, moving, and deleting a file or multiple files to a folder or any folder, files take between 7 to 10 seconds to appear in a folder when added or moved, and 5 seconds to disappear from a folder when they are deleted. It's an annoying and frustrating lag in Finder. My Mac Pro only has two internal drives and both drives have Yosemite 10.10.5 installed. I don't have Dropbox or any other app that requires access to my Mac Pro. Any Remote Access, Remote Login, File Sharing, Location Services, Bluetooth, Time Machine, and Notification is all disabled.

    The boot drive is a Samsung 850 Evo 1TB SSD thats on an Apricorn Velocity x2 Solo card and installed in PCIe slot #2 next to the Nvidia GT 120 card. The other internal drive is in Bay 1. I have performed the following diagnostics:

    Recovery HD
    Disk Utility - Repair Disk
    Disk Utility - Repair Permissions
    Apple Hardware Test, twice - Passed
    PRAM Reset
    Malwarebytes Scan - No threats found
    EtreCheck - No issues found. Here's the EtreCheck report:

    EtreCheck version: 2.9.13 (267)
    Report generated 2016-08-20 09:19:28
    Download EtreCheck from https://etrecheck.com
    Runtime 1:44
    Performance: Excellent

    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.

    Problem: Other problem
    Description:
    Finder is slow

    Hardware Information: ⓘ
    Mac Pro (Early 2009)
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    Mac Pro - model: MacPro4,1
    1 2.66 GHz Quad-Core Intel Xeon CPU: 4-core
    10 GB RAM Upgradeable - [Instructions]
    DIMM 1
    4 GB DDR3 ECC 1066 MHz ok
    DIMM 2
    4 GB DDR3 ECC 1066 MHz ok
    DIMM 3
    1 GB DDR3 ECC 1066 MHz ok
    DIMM 4
    1 GB DDR3 ECC 1066 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported

    Video Information: ⓘ
    NVIDIA GeForce GT 120 - VRAM: 512 MB
    DELL 2709W 1920 x 1200 @ 60 Hz

    System Software: ⓘ
    OS X Yosemite 10.10.5 (14F1909) - Time since boot: less than an hour

    Disk Information: ⓘ
    HL-DT-ST DVD-RW GH41N ()

    Samsung SSD 850 EVO 1TB disk0 : (1 TB) (Solid State - TRIM: Yes)
    EFI (disk0s1) <not mounted> : 210 MB
    Samsung SSD (disk0s2) / : 999.35 GB (661.15 GB free)
    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

    Hitachi HDS721010CLA332 disk1 : (1 TB) (Rotational)
    EFI (disk1s1) <not mounted> : 210 MB
    Mac Pro (disk1s2) /Volumes/Mac Pro : 999.35 GB (661.24 GB free)
    Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB

    USB Information: ⓘ
    Apple, Inc. Keyboard Hub
    Logitech Apple Optical USB Mouse
    Apple, Inc Apple Keyboard
    Apple Inc. BRCM2046 Hub
    Apple Inc. Bluetooth USB Host Controller

    Gatekeeper: ⓘ
    Mac App Store and identified developers

    Kernel Extensions: ⓘ
    /Applications/DiskWarrior.app
    [not loaded] com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-02) [Support]

    /Applications/VMware Fusion.app
    [not loaded] com.vmware.kext.vmci (6.0.4 - 2016-07-30) [Support]
    [not loaded] com.vmware.kext.vmioplug.12.1.17 (6.0.4 - 2016-07-30) [Support]
    [not loaded] com.vmware.kext.vmnet (6.0.4 - 2016-07-30) [Support]
    [not loaded] com.vmware.kext.vmx86 (6.0.4 - 2016-07-30) [Support]
    [not loaded] com.vmware.kext.vsockets (6.0.4 - 2016-07-30) [Support]

    /System/Library/Extensions
    [not loaded] com.wacom.kext.pentablet (Pen Tablet 5.3.6-6 - SDK 10.9 - 2016-08-12) [Support]

    System Launch Agents: ⓘ
    [running] net.culater.SIMBL.Agent.plist (2016-07-27) [Support]
    [not loaded] 5 Apple tasks
    [loaded] 155 Apple tasks
    [running] 52 Apple tasks

    System Launch Daemons: ⓘ
    [not loaded] 48 Apple tasks
    [loaded] 145 Apple tasks
    [running] 68 Apple tasks

    Launch Agents: ⓘ
    [running] com.wacom.pentablet.plist (2014-12-23) [Support]

    Launch Daemons: ⓘ
    [loaded] com.malwarebytes.HelperTool.plist (2016-07-27) [Support]
    [loaded] com.noatime.root.plist (2016-08-12) [Support]

    User Login Items: ⓘ
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    homerstartupsound Application (~/Documents/homerstartupsound.app)
    cDockHelper Application (/Applications/My Apps/cDock 0.10.3/cDock.app/Contents/Resources/cDockHelper.app)

    Other Apps: ⓘ
    [running] com.etresoft.EtreCheck.50016
    [running] com.wacom.ConsumerTouchDriver.139476
    [running] com.wacom.TabletDriver.139760
    [running] org.w0lf.cDock-Helper.369800
    [loaded] 381 Apple tasks
    [running] 140 Apple tasks

    Internet Plug-ins: ⓘ
    Default Browser: 600 - SDK 10.10 (2016-07-26)
    QuickTime Plugin: 7.7.3 (2016-07-26)
    Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2016-07-27) [Support]

    3rd Party Preference Panes: ⓘ
    Flip4Mac WMV (2013-03-29) [Support]
    Perian (2013-12-10) [Support]
    PenTablet (2016-08-05) [Support]

    Time Machine: ⓘ
    Time Machine not configured!

    Top Processes by CPU: ⓘ
    4% fontd
    2% WindowServer
    1% kernel_task
    0% opendirectoryd

    Top Processes by Memory: ⓘ
    532 MB kernel_task
    113 MB Finder
    82 MB mdworker(8)
    72 MB sharingd
    61 MB cfprefsd(2)

    Virtual Memory Information: ⓘ
    7.66 GB Free RAM
    2.34 GB Used RAM (1.20 GB Cached)
    0 B Swap Used

    Diagnostics Information: ⓘ
    Aug 20, 2016, 09:00:10 AM Self test - passed


    I don't know what else to do. Please Help. Any help is greatly appreciated. Thanks.
     
  2. AidenShaw macrumors P6

    AidenShaw

    Joined:
    Feb 8, 2003
    Location:
    The Peninsula
    #2
    Did any of those tests look at the S.M.A.R.T. diagnostics on the drives?

    "Mystery pauses" can be due to the system retrying IO on a failing drive.
     
  3. CheMillan thread starter macrumors member

    CheMillan

    Joined:
    Jan 5, 2015
    Location:
    Los Angeles
    #3
    Update - Smart Status: Verified

    I switched Startup Disk and booted the Mac Pro from the other internal Hitachi spinning HD in Bay 1 and conducted a few more copy/move/delete file tests. The results: Copying, moving, and deleting files was instant with no Finder lag at all when the Mac Pro is booted from the internal spinning drive in Bay 1. The Samsung SSD is only a few months old and it checks out OK no S.M.A.R.T errors or disk corruption of any kind. So it's possible that the Apricorn Velocity card may be defective or in the wrong PCIe slot which is where the Samsung SSD is installed and it's the Mac Pro's main boot drive.
     

    Attached Files:

  4. AidenShaw macrumors P6

    AidenShaw

    Joined:
    Feb 8, 2003
    Location:
    The Peninsula
    #4
    Controller problems on the Apricorn could also trigger retries - and would not show up as S.M.A.R.T. errors.

    Can you try the SSD on one of the SATA II ports?
     
  5. CheMillan thread starter macrumors member

    CheMillan

    Joined:
    Jan 5, 2015
    Location:
    Los Angeles
    #5
    Thanks,

    I will put the Apricorn Velocity card with the SSD in a different PCIe slot and see if that will fix the Finder lag. I need the Icy Dock adapter before I can put the SSD in Bay 2 to test it.
     
  6. leon771 macrumors regular

    Joined:
    Sep 17, 2011
    Location:
    Australia
    #6
    Stick it in spare optical drive slot and let it just hang for testing purposes.
     

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