Mac pro 5.1 Problems after change CPU 's

Discussion in 'Mac Pro' started by evert, Oct 5, 2015.

  1. evert macrumors newbie

    evert

    Joined:
    Oct 5, 2015
    #1
    Hi,

    This is my first post on this forum - so saying Hello to everyone!

    I had Mac Pro 5.1 2010 with 2x quad 2.4Ghz Xeon E5620. Two days ago I put SSD 500Gb, transfer system on it - all works great.

    Yesterday i mount new CPUS 2 x 6 core 2.66Ghz Xeon X5650. First I had troubleshouting while turning on - i must shout down computer i change mounting of ram 4 times. Restart several times - ok after 1 hour all works. But computer is restarting and giving panic error every 1-2 hour. I cant do Apple hardware test because I dont have CD (D / Option+D during system start doesnt work) I do memtest - all is correct. Only things i have are reports. I also take of Ram - leave only 4GB - same situation. Please help me because I dont know where is a problem, maybe CPU is demaged ? What I should do? Thank you for all help!

    Regards

    Anonymous UUID: A5A4A629-4E77-0029-65C4-884D7C3B7E60

    Sun Oct 4 17:06:52 2015

    *** Panic Report ***
    Machine-check capabilities: 0x0000000000001c09
    family: 6 model: 44 stepping: 2 microcode: 15
    signature: 0x206c2
    Intel(R) Xeon(R) CPU X5650 @ 2.67GHz
    9 error-reporting banks
    Processor 12: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 13: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 14: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 15: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 16: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC5_STATUS(0x415): 0xba00000000400405
    IA32_MC5_MISC(0x417): 0x0000000000000100
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 17: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC5_STATUS(0x415): 0xba00000000400405
    IA32_MC5_MISC(0x417): 0x0000000000000100
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 18: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 19: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 20: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 21: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 22: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    Processor 23: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC6_STATUS(0x419): 0x8c20004000201136
    IA32_MC6_ADDR(0x41a): 0x000000001c629d28
    IA32_MC6_MISC(0x41b): 0x0000000104010402
    panic(cpu 1 caller 0xffffff801c01ae0a): "Machine Check at 0xffffff7f9da58242, registers:\n" "CR0: 0x000000008001003b, CR2: 0x00007fc29fc00000, CR3: 0x000000001f15b000, CR4: 0x00000000000226e0\n" "RAX: 0x0000000000000001, RBX: 0xffffff803b16a800, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff820663bd40, RBP: 0xffffff820663bd70, RSI: 0x0000000000000006, RDI: 0xffffff803b16bd00\n" "R8: 0x0000000000000000, R9: 0x00000004590dab1f, R10: 0x0000000000000000, R11: 0x00000000e0000000\n" "R12: 0x0000000000000001, R13: 0xffffff803aabf940, R14: 0x0000000000000148, R15: 0xffffff7f9da74e20\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f9da58242, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.10.72/osfmk/i386/trap_native.c:168
    Backtrace (CPU 1), Frame : Return Address
    0xffffff81fabc5e90 : 0xffffff801bf2fe41
    0xffffff81fabc5f10 : 0xffffff801c01ae0a
    0xffffff81fabc6070 : 0xffffff801c036f2f
    0xffffff820663bd70 : 0xffffff7f9da501e9
    0xffffff820663be60 : 0xffffff7f9da4f5b4
    0xffffff820663bf20 : 0xffffff801c01bfae
    0xffffff820663bf40 : 0xffffff801bf46deb
    0xffffff820663bf90 : 0xffffff801bf47330
    0xffffff820663bfb0 : 0xffffff801c014dd7
    Kernel Extensions in backtrace:
    com.apple.driver.AppleIntelCPUPowerManagement(218.0)[E9BE49D1-36D4-318D-BDF8-48ECB4461CE3]@0xffffff7f9da4d000->0xffffff7f9da77fff

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    14C109

    Kernel version:
    Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
    Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
    Kernel slide: 0x000000001bc00000
    Kernel text base: 0xffffff801be00000
    __HIB text base: 0xffffff801bd00000
    System model name: MacPro5,1 (Mac-F221BEC8)

    System uptime in nanoseconds: 18675670311
    last loaded kext at 10460138015: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9d6fc000, size 32768)
    loaded kexts:
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AGPM 100.15.5
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 269.25
    com.apple.driver.AppleHDAHardwareConfigDriver 269.25
    com.apple.driver.AppleHDA 269.25
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleMCCSControl 1.2.11
    com.apple.kext.AMDFramebuffer 1.3.0
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.AMDRadeonX3000 1.3.0
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.iokit.IOBluetoothUSBDFU 4.3.2f6
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
    com.apple.kext.AMD5000Controller 1.3.0
    com.apple.driver.AppleHV 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.iokit.SCSITaskUserClient 3.7.3
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.7.0
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleUSBHub 705.4.2
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.Intel82574L 2.6.7b2
    com.apple.driver.AppleAHCIPort 3.1.0
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.DspFuncLib 269.25
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOSurface 97
    com.apple.iokit.IOAcceleratorFamily2 156.6
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.driver.AppleHDAController 269.25
    com.apple.iokit.IOHDAFamily 269.25
    com.apple.iokit.IOAudioFamily 203.3
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
    com.apple.iokit.IOBluetoothFamily 4.3.2f6
    com.apple.kext.AMDSupport 1.3.0
    com.apple.AppleGraphicsDeviceControl 3.8.6
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.8.1d38
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
    com.apple.driver.AppleUSBHIDKeyboard 176.2
    com.apple.driver.AppleHIDKeyboard 176.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IO80211Family 710.55
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.7.5
    com.apple.iokit.IOUSBFamily 710.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 396
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.66 GHz, 16 GB, SMC 1.39f11
    Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
    Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 8, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en2
    PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1
    Serial ATA Device: HL-DT-ST DVD-RW GH61N
    Serial ATA Device: Samsung SSD 850 EVO 500GB, 500,11 GB
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Microsoft® 2.4GHz Transceiver v8.0
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    Thunderbolt Bus:
     
  2. VAGDesign macrumors 6502

    VAGDesign

    Joined:
    Feb 1, 2014
    Location:
    Greece
    #2
    Hello and welcome!

    Check here for your Hardware Test file.

    At it says on the description:
    Download the AHT for your computer model and use the contents to restore the /System/Library/CoreServices/.diagnostics folder, then reboot while holding d to start the diagnostic tools.

    So after you download the .dmg file, mount it and make hidden files visible on Finder. Then Copy/Paste the contents of the folder you will see inside CoreServices folder of the .dmg to the same folder on your OS. Hide again the hidden files and restart.

    Good luck!
     
  3. Lauwie macrumors regular

    Joined:
    Jun 17, 2011
    #3
    Have you tried swapping the CPUs in each other's socket ?
     
  4. h9826790 macrumors 604

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #4
    From your description, possible CPU related.

    The very 1st thing I will do is to remove the CPU, and carefully check if the socket was damaged or not. Get a magnifying glass and check all the pins, hopefully they are not bended.
     
  5. evert thread starter macrumors newbie

    evert

    Joined:
    Oct 5, 2015
    #5
    I downloaded files and run HTF! The score is = no problems found. I did expanded test. But thank you for help.
    No - yet. but maybe first i should download new El capital ??

    Ok i will do it!


    Any other ideas ? Thank you all for your help!
     
  6. Lauwie macrumors regular

    Joined:
    Jun 17, 2011
    #6
    You can try el cap but I doubt it'll make a difference ;)
     
  7. 1970mgbgt macrumors member

    Joined:
    Sep 15, 2015
    #7
    I don't know much about this, but is the OP's problem what overheating would look like, say if the thermal paste job didn't take?
     
  8. RAMtheSSD macrumors member

    RAMtheSSD

    Joined:
    Mar 23, 2013
    Location:
    High on a Mountain Looking for Wisdom
    #8
    The machine is running for an hour then the processors are almost certainly ok but I will differ to the greater knowledge of H9826790 and say check the sockets as well as the processors (blow out the sockets just in case anything got stuck in there). That being said, since you are going to be doing this anyway, redo the thermal paste (like 1970mgbgt says) after really cleaning both surfaces. There are a number of products out there specifically for this but I have used a large number of alcohol pads (lint free and fairly quick drying) tossing one as soon as it gets dirty with success.

    My original two cents would be this: if you got lidless processors then you are golden but if you did not, are the washers too thick? The problem of tightening the heat sinks is insane making! Too little and your processors can fry because there is no heat dissipation; too much and you have an air hockey puck. I've been planning that switch for years (5690s are still very pricey) and the washers seem to be the make or break factor though I can't tell you if they would be the same thickness for all 5600 series processors (why they would vary I don't know but all I know in so far as the washers is that I do not know if they vary)

    I doubt that switching to El Cap will do you any good as the 5,1 supports the 5600 series natively and this is a hardware problem anyway. If anything, given my present experience, it will just add a layer of complication. I would try and install SMC fan control during that stable time and crank the fans up and see if that extends the stable time. Are all your fans working? What is ambient temp? How much hotter than ambient is the exhaust?
     
  9. 1970mgbgt macrumors member

    Joined:
    Sep 15, 2015
    #9
    OP says he started with a 5,1, if I understood him correctly. Since I'm about to undertake the same upgrade on my 5,1, it is my understanding that the Washer Issue is only relevant to the 4,1 > 5,1 upgrade. I could be wrong. There is a user named Amethyst who has done it on a 4,1, and she bought aluminum washers from her local hardware. From my reading on these fora (trying to fill my head with as much info as possible beforehand), it seems the consensus for washer thickness is something like 2-2.4mmm and for them to NOT be plastic.

    The SMC Fan Control experiment might be definitive as to possible overheating, without taking the whole shebang apart.
     
  10. MacUser2525 macrumors 68000

    MacUser2525

    Joined:
    Mar 17, 2007
    Location:
    Canada
    #10
    You are correct the 4,1 are lidless processors the 5,1 came with a real socket that took standard processors with the lid on them. But the OPs original post had in it re-seating the ram many times describes what happened when I did dual 4,1 upgrade and did not have the heatsinks tighten down enough. It would seem to me to be worth a try even though the retention clip on the socket should be holding the cpus in tight. Even a general check in that area for proper seating of everything may solve it.
     
  11. evert, Oct 27, 2015
    Last edited: Oct 27, 2015

    evert thread starter macrumors newbie

    evert

    Joined:
    Oct 5, 2015
    #11
    I am sorry I haven't written for so long

    Yes - this is truth I have MAC PRO 5,1 so I have IHS on stock Cpus - so the height are the same with the hexa cpus (i think)

    I changed the CPUs, mounted old Quads 2,4. All works great. Referring to the previous question - temperatures were correct.

    Probably, one of cpus is demaged. But I don't know which!
     
  12. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #12
    I believe you can run a dual CPU MP with one CPU. That's what others have done to troubleshoot if one CPU or the other is bad. Just run one for a while, then switch to the other.
     
  13. evert thread starter macrumors newbie

    evert

    Joined:
    Oct 5, 2015
    #13
    But. There was a time when it run one hour without troubleshoot. Can I run it so long ?
     
  14. h9826790 macrumors 604

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #14
    Yes, but the fan will be running at full speed. The fan noise will be very annoying. However, they should able to run at that speed for a very long time.

    And is it really completely random? Even though running stress test / benchmark won't be easier to trigger the error?
     
  15. evert thread starter macrumors newbie

    evert

    Joined:
    Oct 5, 2015
    #15
    I don't know. I think that probably more often running cpus process - but one time he passed full test (1hour 30 minutes on 100% usage) Sometimes restarting when i was watching film, sometimes every quarter, one time it works for 9 hours with no problems!. But average was 30 minutes.
     
  16. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #16
    Yes I'd try one CPU at a time. Run something that taxes the system and loops endlessly, like a benchmark. It sounds like you'll know within a day or two if there's a problem.

    I would also, if possible, do this while using a spare drive with a fresh install of OS X on it. This will eliminate the possibility of any software issues or custom configuration from being the problem.
     
  17. evert thread starter macrumors newbie

    evert

    Joined:
    Oct 5, 2015
    #17
    Okey, I have already new SSD drive są this is not a problem. I can install El Capitain.

    But if the stock cpus works great I think it shouldn't be a software problem, should be?
     
  18. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #18
    Fair point, yes! I missed the part where you put the original CPUs back in. That also means the sockets are probably fine. Everything is pointing to one or both of the new CPUs at the moment.
     

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