Mac pro 5.1 Problems after change CPU 's

evert

macrumors newbie
Original poster
Oct 5, 2015
6
0
Hi,

This is my first post on this forum - so saying Hello to everyone!

I had Mac Pro 5.1 2010 with 2x quad 2.4Ghz Xeon E5620. Two days ago I put SSD 500Gb, transfer system on it - all works great.

Yesterday i mount new CPUS 2 x 6 core 2.66Ghz Xeon X5650. First I had troubleshouting while turning on - i must shout down computer i change mounting of ram 4 times. Restart several times - ok after 1 hour all works. But computer is restarting and giving panic error every 1-2 hour. I cant do Apple hardware test because I dont have CD (D / Option+D during system start doesnt work) I do memtest - all is correct. Only things i have are reports. I also take of Ram - leave only 4GB - same situation. Please help me because I dont know where is a problem, maybe CPU is demaged ? What I should do? Thank you for all help!

Regards

Anonymous UUID: A5A4A629-4E77-0029-65C4-884D7C3B7E60

Sun Oct 4 17:06:52 2015

*** Panic Report ***
Machine-check capabilities: 0x0000000000001c09
family: 6 model: 44 stepping: 2 microcode: 15
signature: 0x206c2
Intel(R) Xeon(R) CPU X5650 @ 2.67GHz
9 error-reporting banks
Processor 12: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 13: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 14: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 15: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 16: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC5_STATUS(0x415): 0xba00000000400405
IA32_MC5_MISC(0x417): 0x0000000000000100
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 17: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC5_STATUS(0x415): 0xba00000000400405
IA32_MC5_MISC(0x417): 0x0000000000000100
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 18: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 19: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 20: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 21: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 22: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
Processor 23: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC6_STATUS(0x419): 0x8c20004000201136
IA32_MC6_ADDR(0x41a): 0x000000001c629d28
IA32_MC6_MISC(0x41b): 0x0000000104010402
panic(cpu 1 caller 0xffffff801c01ae0a): "Machine Check at 0xffffff7f9da58242, registers:\n" "CR0: 0x000000008001003b, CR2: 0x00007fc29fc00000, CR3: 0x000000001f15b000, CR4: 0x00000000000226e0\n" "RAX: 0x0000000000000001, RBX: 0xffffff803b16a800, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff820663bd40, RBP: 0xffffff820663bd70, RSI: 0x0000000000000006, RDI: 0xffffff803b16bd00\n" "R8: 0x0000000000000000, R9: 0x00000004590dab1f, R10: 0x0000000000000000, R11: 0x00000000e0000000\n" "R12: 0x0000000000000001, R13: 0xffffff803aabf940, R14: 0x0000000000000148, R15: 0xffffff7f9da74e20\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f9da58242, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.10.72/osfmk/i386/trap_native.c:168
Backtrace (CPU 1), Frame : Return Address
0xffffff81fabc5e90 : 0xffffff801bf2fe41
0xffffff81fabc5f10 : 0xffffff801c01ae0a
0xffffff81fabc6070 : 0xffffff801c036f2f
0xffffff820663bd70 : 0xffffff7f9da501e9
0xffffff820663be60 : 0xffffff7f9da4f5b4
0xffffff820663bf20 : 0xffffff801c01bfae
0xffffff820663bf40 : 0xffffff801bf46deb
0xffffff820663bf90 : 0xffffff801bf47330
0xffffff820663bfb0 : 0xffffff801c014dd7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(218.0)[E9BE49D1-36D4-318D-BDF8-48ECB4461CE3]@0xffffff7f9da4d000->0xffffff7f9da77fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
14C109

Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x000000001bc00000
Kernel text base: 0xffffff801be00000
__HIB text base: 0xffffff801bd00000
System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 18675670311
last loaded kext at 10460138015: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9d6fc000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.15.5
com.apple.driver.AppleOSXWatchdog 1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleHDAHardwareConfigDriver 269.25
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.kext.AMDFramebuffer 1.3.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.AMDRadeonX3000 1.3.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.3.2f6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.kext.AMD5000Controller 1.3.0
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.Intel82574L 2.6.7b2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 97
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.kext.AMDSupport 1.3.0
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 710.55
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.66 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 8, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en2
PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: Samsung SSD 850 EVO 500GB, 500,11 GB
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Microsoft® 2.4GHz Transceiver v8.0
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:
 

VAGDesign

macrumors 6502
Feb 1, 2014
344
187
Greece
Hello and welcome!

Check here for your Hardware Test file.

At it says on the description:
Download the AHT for your computer model and use the contents to restore the /System/Library/CoreServices/.diagnostics folder, then reboot while holding d to start the diagnostic tools.

So after you download the .dmg file, mount it and make hidden files visible on Finder. Then Copy/Paste the contents of the folder you will see inside CoreServices folder of the .dmg to the same folder on your OS. Hide again the hidden files and restart.

Good luck!
 

h9826790

macrumors G5
Apr 3, 2014
14,016
6,626
Hong Kong
From your description, possible CPU related.

The very 1st thing I will do is to remove the CPU, and carefully check if the socket was damaged or not. Get a magnifying glass and check all the pins, hopefully they are not bended.
 

evert

macrumors newbie
Original poster
Oct 5, 2015
6
0
Hello and welcome!

Check here for your Hardware Test file.

At it says on the description:
Download the AHT for your computer model and use the contents to restore the /System/Library/CoreServices/.diagnostics folder, then reboot while holding d to start the diagnostic tools.

So after you download the .dmg file, mount it and make hidden files visible on Finder. Then Copy/Paste the contents of the folder you will see inside CoreServices folder of the .dmg to the same folder on your OS. Hide again the hidden files and restart.

Good luck!
I downloaded files and run HTF! The score is = no problems found. I did expanded test. But thank you for help.
Have you tried swapping the CPUs in each other's socket ?
No - yet. but maybe first i should download new El capital ??

From your description, possible CPU related.

The very 1st thing I will do is to remove the CPU, and carefully check if the socket was damaged or not. Get a magnifying glass and check all the pins, hopefully they are not bended.
Ok i will do it!


Any other ideas ? Thank you all for your help!
 

Lauwie

macrumors regular
Jun 17, 2011
129
37
I downloaded files and run HTF! The score is = no problems found. I did expanded test. But thank you for help.

No - yet. but maybe first i should download new El capital ??



Ok i will do it!


Any other ideas ? Thank you all for your help!
You can try el cap but I doubt it'll make a difference ;)
 

1970mgbgt

macrumors member
Sep 15, 2015
89
7
I don't know much about this, but is the OP's problem what overheating would look like, say if the thermal paste job didn't take?
 

RAMtheSSD

macrumors member
The machine is running for an hour then the processors are almost certainly ok but I will differ to the greater knowledge of H9826790 and say check the sockets as well as the processors (blow out the sockets just in case anything got stuck in there). That being said, since you are going to be doing this anyway, redo the thermal paste (like 1970mgbgt says) after really cleaning both surfaces. There are a number of products out there specifically for this but I have used a large number of alcohol pads (lint free and fairly quick drying) tossing one as soon as it gets dirty with success.

My original two cents would be this: if you got lidless processors then you are golden but if you did not, are the washers too thick? The problem of tightening the heat sinks is insane making! Too little and your processors can fry because there is no heat dissipation; too much and you have an air hockey puck. I've been planning that switch for years (5690s are still very pricey) and the washers seem to be the make or break factor though I can't tell you if they would be the same thickness for all 5600 series processors (why they would vary I don't know but all I know in so far as the washers is that I do not know if they vary)

I doubt that switching to El Cap will do you any good as the 5,1 supports the 5600 series natively and this is a hardware problem anyway. If anything, given my present experience, it will just add a layer of complication. I would try and install SMC fan control during that stable time and crank the fans up and see if that extends the stable time. Are all your fans working? What is ambient temp? How much hotter than ambient is the exhaust?
 

1970mgbgt

macrumors member
Sep 15, 2015
89
7
OP says he started with a 5,1, if I understood him correctly. Since I'm about to undertake the same upgrade on my 5,1, it is my understanding that the Washer Issue is only relevant to the 4,1 > 5,1 upgrade. I could be wrong. There is a user named Amethyst who has done it on a 4,1, and she bought aluminum washers from her local hardware. From my reading on these fora (trying to fill my head with as much info as possible beforehand), it seems the consensus for washer thickness is something like 2-2.4mmm and for them to NOT be plastic.

The SMC Fan Control experiment might be definitive as to possible overheating, without taking the whole shebang apart.
 

MacUser2525

macrumors 68000
Mar 17, 2007
1,980
304
Canada
OP says he started with a 5,1, if I understood him correctly. Since I'm about to undertake the same upgrade on my 5,1, it is my understanding that the Washer Issue is only relevant to the 4,1 > 5,1 upgrade. I could be wrong. There is a user named Amethyst who has done it on a 4,1, and she bought aluminum washers from her local hardware. From my reading on these fora (trying to fill my head with as much info as possible beforehand), it seems the consensus for washer thickness is something like 2-2.4mmm and for them to NOT be plastic.

The SMC Fan Control experiment might be definitive as to possible overheating, without taking the whole shebang apart.
You are correct the 4,1 are lidless processors the 5,1 came with a real socket that took standard processors with the lid on them. But the OPs original post had in it re-seating the ram many times describes what happened when I did dual 4,1 upgrade and did not have the heatsinks tighten down enough. It would seem to me to be worth a try even though the retention clip on the socket should be holding the cpus in tight. Even a general check in that area for proper seating of everything may solve it.
 

evert

macrumors newbie
Original poster
Oct 5, 2015
6
0
I am sorry I haven't written for so long

Yes - this is truth I have MAC PRO 5,1 so I have IHS on stock Cpus - so the height are the same with the hexa cpus (i think)

I changed the CPUs, mounted old Quads 2,4. All works great. Referring to the previous question - temperatures were correct.

Probably, one of cpus is demaged. But I don't know which!
 
Last edited:

ActionableMango

macrumors G3
Sep 21, 2010
9,510
6,751
Probably, one of cpus is demaged. But I don't know which!
I believe you can run a dual CPU MP with one CPU. That's what others have done to troubleshoot if one CPU or the other is bad. Just run one for a while, then switch to the other.
 

evert

macrumors newbie
Original poster
Oct 5, 2015
6
0
But. There was a time when it run one hour without troubleshoot. Can I run it so long ?
 

h9826790

macrumors G5
Apr 3, 2014
14,016
6,626
Hong Kong
Yes, but the fan will be running at full speed. The fan noise will be very annoying. However, they should able to run at that speed for a very long time.

And is it really completely random? Even though running stress test / benchmark won't be easier to trigger the error?
 

evert

macrumors newbie
Original poster
Oct 5, 2015
6
0
Yes, but the fan will be running at full speed. The fan noise will be very annoying. However, they should able to run at that speed for a very long time.

And is it really completely random? Even though running stress test / benchmark won't be easier to trigger the error?
I don't know. I think that probably more often running cpus process - but one time he passed full test (1hour 30 minutes on 100% usage) Sometimes restarting when i was watching film, sometimes every quarter, one time it works for 9 hours with no problems!. But average was 30 minutes.
 

ActionableMango

macrumors G3
Sep 21, 2010
9,510
6,751
Yes I'd try one CPU at a time. Run something that taxes the system and loops endlessly, like a benchmark. It sounds like you'll know within a day or two if there's a problem.

I would also, if possible, do this while using a spare drive with a fresh install of OS X on it. This will eliminate the possibility of any software issues or custom configuration from being the problem.
 

evert

macrumors newbie
Original poster
Oct 5, 2015
6
0
Okey, I have already new SSD drive są this is not a problem. I can install El Capitain.

But if the stock cpus works great I think it shouldn't be a software problem, should be?
 

ActionableMango

macrumors G3
Sep 21, 2010
9,510
6,751
But if the stock cpus works great I think it shouldn't be a software problem, should be?
Fair point, yes! I missed the part where you put the original CPUs back in. That also means the sockets are probably fine. Everything is pointing to one or both of the new CPUs at the moment.
 
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