Mac Pro 5.1 random reboots

Discussion in 'Mac Pro' started by TRV, Apr 25, 2019.

  1. TRV macrumors newbie

    TRV

    Joined:
    Jan 22, 2014
    Location:
    The Hague
    #1
    Hi there,

    I hope someone can help me out.
    I have tried using the search but I couldn't find an answer. Maybe also because of my lacking knowledge.

    I have a MP 4.1 upgrade to a 5.1 and installed 1 X5675. It is being used as a server for Archicad. The CPU is mostly running idle.

    Sometimes it randomly reboots.
    For me it is not clear where to look for, so I was hoping someone can help me. Thanks in advance!
    This is what I get in the problem report in MacOS:

    Anonymous UUID: CE92128D-0718-03B1-D2D4-84C2630F50F8

    Mon Apr 22 21:42:17 2019

    *** Panic Report ***
    Machine-check capabilities: 0x0000000000001c09
    family: 6 model: 44 stepping: 2 microcode: 31
    signature: 0x206c2
    Intel(R) Xeon(R) CPU X5675 @ 3.07GHz
    9 error-reporting banks
    Processor 0: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 1: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 2: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 3: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 4: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 5: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 7: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 8: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 9: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 10: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    Processor 11: IA32_MCG_STATUS: 0x0000000000000004
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f
    IA32_MC8_ADDR(0x422): 0x000000027fae7680
    IA32_MC8_MISC(0x423): 0xb8998d630009168e
    mp_kdp_enter() timed-out on cpu 10, NMI-ing
    mp_kdp_enter() NMI pending on cpus: 0 1 2 3 4 5 6 7 8 9 11
    mp_kdp_enter() timed-out during locked wait after NMI;expected 12 acks but received 1 after 13189509 loops in 1529499805 ticks
    panic(cpu 10 caller 0xffffff8001eddbaa): "Machine Check at 0xffffff8001b9314b, registers:\n" "CR0: 0x0000000080010033, CR2: 0x000026918da77000, CR3: 0x00000003e7b770d3, CR4: 0x00000000000226e0\n" "RAX: 0x0000000000000000, RBX: 0xfffffeabffae7000, RCX: 0x00000000000000de, RDX: 0xfffffea980000000\n" "RSP: 0xffffff91ee8bbd28, RBP: 0xffffff91ee8bbd70, RSI: 0x0000000000001000, RDI: 0xfffffeabffae7910\n" "R8: 0x000000005b2a509d, R9: 0x0000000000000001, R10: 0x000026918da77000, R11: 0x0000000000000000\n" "R12: 0xffffff8028d0b300, R13: 0xffffff800eeef0f8, R14: 0xffffff8028d0b300, R15: 0xffffff800eeef0f8\n" "RFL: 0x0000000000010206, RIP: 0xffffff8001b9314b, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4903.251.3/osfmk/i386/trap_native.c:168
    Backtrace (CPU 10), Frame : Return Address
    0xffffff8001b51330 : 0xffffff8001daf82d
    0xffffff8001b51380 : 0xffffff8001eeb795
    0xffffff8001b513c0 : 0xffffff8001edcf4a
    0xffffff8001b51430 : 0xffffff8001d5cae0
    0xffffff8001b51450 : 0xffffff8001daf247
    0xffffff8001b51570 : 0xffffff8001daf093
    0xffffff8001b515e0 : 0xffffff8001eddbaa
    0xffffff8001b516d0 : 0xffffff8001d5d33f
    0xffffff91ee8bbd70 : 0xffffff8001e3c960
    0xffffff91ee8bbf10 : 0xffffff8001edd54a
    0xffffff91ee8bbfa0 : 0xffffff8001d5c9ef

    BSD process name corresponding to current thread: node

    Mac OS version:
    18E226

    Kernel version:
    Darwin Kernel Version 18.5.0: Mon Mar 11 20:40:32 PDT 2019; root:xnu-4903.251.3~3/RELEASE_X86_64
    Kernel UUID: 4170BF94-38B6-364F-A1B0-2F7C2C30F9A9
    Kernel slide: 0x0000000001a00000
    Kernel text base: 0xffffff8001c00000
    __HIB text base: 0xffffff8001b00000
    System model name: MacPro5,1 (Mac-F221BEC8)

    System uptime in nanoseconds: 27032628252458
    last loaded kext at 247199001758: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8653b000, size 69632)
    last unloaded kext at 308204862504: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8653b000, size 61440)
    loaded kexts:
    com.apple.fileutil 20.036.15
    com.apple.driver.AudioAUUC 1.70
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleUpstreamUserClient 3.6.5
    com.apple.driver.AppleMCCSControl 1.5.6
    com.apple.kext.AMDFramebuffer 2.0.8
    com.apple.driver.AGPM 110.25.2
    com.apple.driver.AppleMikeyHIDDriver 131
    com.apple.kext.AMDRadeonX4000 2.0.8
    com.apple.driver.AppleGraphicsDevicePolicy 3.30.14
    com.apple.AGDCPluginDisplayMetrics 3.30.14
    com.apple.driver.AppleHDA 282.54
    com.apple.driver.AppleMikeyDriver 282.54
    com.apple.driver.AppleHV 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.iokit.IOBluetoothSerialManager 6.0.11f4
    com.apple.kext.AMD9500Controller 2.0.8
    com.apple.driver.pmtelemetry 1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleGFXHDA 100.1.414
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.filesystems.apfs 945.250.134
    com.apple.driver.AppleVirtIO 2.1.3
    com.apple.filesystems.hfs.kext 407.200.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.BootCache 40
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.AppleSystemPolicy 1.0
    com.apple.iokit.SCSITaskUserClient 408.250.3
    com.apple.driver.AppleFWOHCI 5.6.0
    com.apple.driver.Intel82574LEthernet 2.7.2
    com.apple.driver.AppleAHCIPort 329.200.2
    com.apple.private.KextAudit 1.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 6.1
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 6.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 220.0.0
    com.apple.nke.applicationfirewall 190
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 220.0.0
    com.apple.kext.triggers 1.0
    com.apple.kext.AMDRadeonX4000HWLibs 1.0
    com.apple.iokit.IOAcceleratorFamily2 404.8
    com.apple.kext.AMDRadeonX4000HWServices 2.0.8
    com.apple.driver.AppleGraphicsControl 3.30.14
    com.apple.driver.DspFuncLib 282.54
    com.apple.kext.OSvKernDSPLib 528
    com.apple.iokit.IOAVBFamily 740.1
    com.apple.plugin.IOgPTPPlugin 740.2
    com.apple.iokit.IOEthernetAVBController 1.1.0
    com.apple.iokit.IOSkywalkFamily 1
    com.apple.driver.AppleSSE 1.0
    com.apple.iokit.IOSurface 255.4.2
    com.apple.driver.AppleSMBusController 1.0.18d1
    com.apple.driver.AppleHDAController 282.54
    com.apple.iokit.IOHDAFamily 282.54
    com.apple.iokit.IONDRVSupport 530.51
    com.apple.AppleGPUWrangler 3.30.14
    com.apple.iokit.IOFireWireIP 2.3.0
    com.apple.driver.AppleSMBusPCI 1.0.14d1
    com.apple.kext.AMDSupport 2.0.8
    com.apple.AppleGraphicsDeviceControl 3.30.14
    com.apple.iokit.IOGraphicsFamily 530.60
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 6.0.0d8
    com.apple.driver.AppleHIDKeyboard 208
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.11f4
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.11f4
    com.apple.iokit.IOBluetoothHostControllerTransport 6.0.11f4
    com.apple.iokit.IOBluetoothFamily 6.0.11f4
    com.apple.driver.usb.IOUSBHostHIDDevice 1.2
    com.apple.iokit.IOAudioFamily 206.5
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
    com.apple.driver.usb.AppleUSBHub 1.2
    com.apple.iokit.IOSerialFamily 11
    com.apple.filesystems.hfs.encodings.kext 1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 408.250.3
    com.apple.iokit.IOBDStorageFamily 1.8
    com.apple.iokit.IODVDStorageFamily 1.8
    com.apple.iokit.IOCDStorageFamily 1.8
    com.apple.iokit.IOAHCIBlockStorage 301.250.5
    com.apple.iokit.IOAHCISerialATAPI 267.50.1
    com.apple.iokit.IOFireWireFamily 4.7.3
    com.apple.iokit.IOAHCIFamily 288
    com.apple.driver.usb.AppleUSBEHCIPCI 1.2
    com.apple.driver.usb.AppleUSBUHCIPCI 1.2
    com.apple.driver.usb.AppleUSBUHCI 1.2
    com.apple.driver.usb.AppleUSBEHCI 1.2
    com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
    com.apple.iokit.IOUSBFamily 900.4.2
    com.apple.driver.AppleUSBHostMergeProperties 1.2
    com.apple.driver.AppleEFINVRAM 2.1
    com.apple.driver.AppleEFIRuntime 2.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.security.quarantine 3
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 493.0.0
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleEffaceableStorage 1.0
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleUSBTDM 456.250.6
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.iokit.IOUSBMassStorageDriver 145.200.2
    com.apple.iokit.IOSCSIBlockCommandsDevice 408.250.3
    com.apple.iokit.IOSCSIArchitectureModelFamily 4



    EOF

    System Profile:
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    Thunderbolt Bus:
    Boot Volume File System Type: apfs
    PCI Card: Radeon RX 580, Display Controller, Slot-1
    PCI Card: pci1002,aaf0, Audio Device, Slot-1
    Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x802C, -
    Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x802C, -
    Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x802C, -
    Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1066 MHz, 0x802C, -
    USB Device: USB 2.0 Bus
    USB Device: USB 2.0 Bus
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: USB Bus
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB Bus
    USB Device: USB Bus
    USB Device: USB Bus
    USB Device: USB Receiver
    USB Device: USB Bus
    USB Device: USB Bus
    Serial ATA Device: HL-DT-ST DVD-RW GH41N
    Serial ATA Device: Samsung SSD 850 EVO 250GB, 250,06 GB
    Serial ATA Device: WDC WD6400AAKS-41H2B0, 640,14 GB
    Serial ATA Device: SAMSUNG HD204UI, 2 TB
    Model: MacPro5,1, BootROM 138.0.0.0.0, 6 processors, 6-Core Intel Xeon, 3,06 GHz, 16 GB, SMC 1.39f5
    Graphics: Radeon RX 580, Radeon RX 580, spdisplays_pcie_device, 8 GB
    Network Service: Ethernet 1, Ethernet, en0
    Bluetooth: Version 6.0.11f4, 3 services, 27 devices, 1 incoming serial ports
    Model: MacPro5,1, BootROM 138.0.0.0.0, 6 processors, 6-Core Intel Xeon, 3,06 GHz, 16 GB, SMC 1.39f5
    Graphics: Radeon RX 580, Radeon RX 580, spdisplays_pcie_device, 8 GB
    Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x802C, -
    Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x802C, -
    Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x802C, -
    Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1066 MHz, 0x802C, -
    Bluetooth: Version 6.0.11f4, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet 1, Ethernet, en0
    PCI Card: Radeon RX 580, Display Controller, Slot-1
    PCI Card: pci1002,aaf0, Audio Device, Slot-1
    Serial ATA Device: HL-DT-ST DVD-RW GH41N
    Serial ATA Device: Samsung SSD 850 EVO 250GB, 250,06 GB
    Serial ATA Device: WDC WD6400AAKS-41H2B0, 640,14 GB
    Serial ATA Device: SAMSUNG HD204UI, 2 TB
    USB Device: USB 2.0 Bus
    USB Device: USB 2.0 Bus
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: USB Bus
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB Bus
    USB Device: USB Bus
    USB Device: USB Bus
    USB Device: USB Receiver
    USB Device: USB Bus
    USB Device: USB Bus
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    Thunderbolt Bus:
     
  2. jhillier22 macrumors newbie

    Joined:
    Nov 14, 2018
    #2
    Reseat the CPU and RAM. If these problems started occurring after the CPU was upgraded its likely that:

    1) The cpu wasn't making correct contact with the socket.

    2) You have a bad chip.
     
  3. Razzerman macrumors 6502

    Joined:
    Sep 11, 2007
    #3
    I'd start here - and install some temperature monitor software.
     
  4. krakman macrumors regular

    Joined:
    Dec 3, 2009
    #4
    check your RAM i had a problem with faulty RAM chip, which caused the mac to reboot often
     
  5. MevetS macrumors newbie

    MevetS

    Joined:
    Dec 27, 2018
    Location:
    Earth
    #5
    I have had my 5.1 reboot several times over the past few weeks. Each time the following have been true:

    - the machine has gone to sleep;
    - I was running the application MediaPro, a photography cataloging app that is Carbon based and for which I get the 'this software won't be supported in the future' message. (The current owners of this application have already notified users that it will not be updated, and I've found a replacement. But sometimes I like the old feature set so I use it; I just have to remember to quit if I'm going to be away from the Mac for awhile.)

    If I'm not running MediaPro the machine has no problems waking from sleep and staying for days at a time. This behavior seems to have started after I upgraded to 10.14.4.
     

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4 April 25, 2019