Mac Pro crash

Discussion in 'Mac Pro' started by ashurao, Jan 30, 2017.

  1. ashurao macrumors member


    May 13, 2012
    Paris, France
    Hello community Macrumors,

    I am on a Mac Pro 2010 6 cores, equipped with a GTX 780 and a GT 640, which I use for architecture and 3d. In common use, there is no problem. Everything works relatively well.

    However, when I solicit the graphics card, with Octane render in particular, the computer crash regularly. So much so that it becomes difficult for me to finish a rendering.

    The GTX 780 is on an auxiliary power supply, as a precaution (but not a handyman, I have to leave the chassis between open, because of the cables of the power supply).

    These repeated crashes during intensive use of the graphics card make me think that it is the power of the mac that does not hold the charge, but it does not make sense, since I have a second power supply for the card.
    How do I know if it is the power supply of the mac that disconnects? In which case, I replace it, that is not too hard.

    In view of my current needs, Apple does not offer me any machine answering.

    What would be the best solution for me:

    - Keep the macpro as long as possible, by putting a used GTX 980 (or a 1080 by going under Boot Camp). Hoping that I did not damage the internal power supply of the mac, I would no longer need the auxiliary power supply, and everything should return in order. But if the apple offer does not improve, I should migrate one day or the other on a PC
    - buy a PC directly

    I also thought about the hackintosh, but it will be like prolonging my Mac Pro, I should sometime pass on windows, because I doubt that Nvidia offers the drivers for the 1080 and its future cards.

    Thank you in advance for your help.
  2. Brian Y macrumors 68040

    Oct 21, 2012
    Can you post a log from one of the crashes? It may offer some insight into exactly what's going wrong.

    Also - have you tried pushing the graphics card in another way (e.g. a benchmark tool or something) - to see if the app doesn't like your config, or if it is actually a hardware problem.
  3. pdxplm macrumors newbie


    Sep 29, 2006
    Portland, OR
    I had almost the same experience with my Mac Pro 2010 6 core. It would freeze, reboot, kernel panic, mouse would not work and then I started getting pixels all over the screen. It turned out that my video card had gone bad. I was able to get one off of eBay and so far everything is working like a charm again.
  4. ashurao thread starter macrumors member


    May 13, 2012
    Paris, France
    Are crash reports backed up somewhere? If so, I would post it to you tonight. If not, I will post one to the next crash
    --- Post Merged, Jan 30, 2017 ---
    What was the reference of the graphics card? And what is the new model?
  5. ashurao thread starter macrumors member


    May 13, 2012
    Paris, France
    Hi Brian,

    Unfortunately, I do not have the ability to test the graphics card elsewhere.

    Here is a copy of the kernel panic report:

    Sun Jan 29 23:59:33 2017

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff8005ef13fe): "thread_invoke: preemption_level 1, possible cause: blocking while holding a spinlock, or within interrupt context"@/Library/Caches/
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81e41db9a0 : 0xffffff8005ed7b92
    0xffffff81e41dba20 : 0xffffff8005ef13fe
    0xffffff81e41dbab0 : 0xffffff8005eede6f
    0xffffff81e41dbaf0 : 0xffffff8005ee4234
    0xffffff81e41dbb30 : 0xffffff8005f1c49c
    0xffffff81e41dbc60 : 0xffffff8005ebee91
    0xffffff81e41dbc90 : 0xffffff8005ebf76f
    0xffffff81e41dbce0 : 0xffffff8005edc733
    0xffffff81e41dbd10 : 0xffffff7f86e014bf
    0xffffff81e41dbd40 : 0xffffff7f86e607dd
    0xffffff81e41dbd60 : 0xffffff7f86f0d53a
    0xffffff81e41dbdb0 : 0xffffff7f871c8a05
    0xffffff81e41dbde0 : 0xffffff7f871dfa2b
    0xffffff81e41dbe40 : 0xffffff7f86e673f9
    0xffffff81e41dbef0 : 0xffffff80064b2186
    0xffffff81e41dbf40 : 0xffffff80064afff1
    0xffffff81e41dbf80 : 0xffffff80064b00e6
    0xffffff81e41dbfb0 : 0xffffff8005fc6537
    Kernel Extensions in backtrace:
    dependency: com.nvidia.web.NVDAResmanWeb(10.1.1)[F92F779E-492B-343B-94AC-ABC489021468]@0xffffff7f86dfa000

    BSD process name corresponding to current thread: kernel_task
    Boot args: nvda_drv=1

    Mac OS version:

    Kernel version:
    Darwin Kernel Version 15.6.0: Mon Jan 9 23:07:29 PST 2017; root:xnu-3248.
    Kernel UUID: 0BADD3CA-3553-380F-8A09-3B02BA961B45
    Kernel slide: 0x0000000005c00000
    Kernel text base: 0xffffff8005e00000
    __HIB text base: 0xffffff8005d00000
    System model name: MacPro5,1 (Mac-F221BEC8)

    System uptime in nanoseconds: 88330461432386
    last loaded kext at 40417103918287: 900.4.1 (addr 0xffffff7f88883000, size 12288)
    last unloaded kext at 40481279312195: 900.4.1 (addr 0xffffff7f88883000, size 12288)
    loaded kexts:
    com.nvidia.CUDA 1.1.0
    com.nvidia.web.GeForceWeb 10.1.1
    com.nvidia.web.NVDAGK100HalWeb 10.1.1
    com.nvidia.web.NVDAResmanWeb 10.1.1
    com.razer.common.razerhid 14.99 3.0.1 1.70 1.9.5d0 1.0.2d2 110.22.0 1 3.0 124 274.12 1 274.12 3.6.1 1.2.13 1.0.1 4.4.6f1 7.0.0 1 4.4.6f1 3.1 4.0.0 1.0.0 2.8.5 3.7.7 1.0.0d1 1.0.0 38 5.5.4 2.7.0b1 800.20.24 3.1.8 1.0.1 1.0.1 2.0 1.8 4.0 2.1 4.0 1.7 218.0.0 163 3 8 218.0.0 1.0 274.12 525 108.2.3 205.11 3.12.9 11 1 2.4.1 1.0.14d1 4.4.6f1 274.12 2.4.1 274.12 204.4 1.2.0 2.2.6 1.0.14d1 1.0.0 3.1.9 1.0.0 6.0.0d7 4.4.6f1 4.4.6f1 900.4.1 181 1.0.1 3.7.7 1.0.0 5.0.0 5.0.0 1.0.1 1.0.1 3.7.7 1.8 1.8 1.8 2.6.2 3.7.7 4.6.1 1110.26 3.2 1.0.4 2.8.1 1.0.1 1.0.1 900.4.1 1.0.1 1.0.1 2.0 2.0 2.0.0 1.1 300.0 1.0.0d1 2 1.0.5 1.0 417.4 2.1 31 28.30 4.0 2.9 1.4 1 1 1.0

    System Profile:
    Graphics: NVIDIA GeForce GT 640, NVIDIA GeForce GT 640, PCIe, 4095 MB
    Graphics: NVIDIA GeForce GTX 780, NVIDIA GeForce GTX 780, PCIe, 3071 MB
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (
    Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports
    Thunderbolt Bus:
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1333 MHz, 0x0702, 0x353132373259313333490000000048594E00
    Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1333 MHz, 0x0702, 0x353132373259313333490000000048594E00
    Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1333 MHz, 0x0702, 0x353132373259313333490000000048594E00
    Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1333 MHz, 0x0702, 0x353132373259313333490000000048594E00
    USB Device: USB Bus
    USB Device: USB Bus
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB Bus
    USB Device: USB Bus
    USB Device: USB Bus
    USB Device: USB Bus
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: CodeMeter-Stick
    USB Device: Razer Taipan
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: USB 2.0 Bus
    USB Device: EPSON Epson Stylus SX440 Series
    Serial ATA Device: HL-DT-ST DVD-RW GH61N
    Serial ATA Device: M4-CT256M4SSD2, 256,06 GB
    Serial ATA Device: WDC WD10EARS-00MVWB0, 1 TB
    Serial ATA Device: WDC WD1001FALS-41Y6A0, 1 TB
    Serial ATA Device: SAMSUNG HD103SJ, 1 TB
    Network Service: Ethernet 2, Ethernet, en1
    Model: MacPro5,1, BootROM MP51.007F.B03, 6 processors, 6-Core Intel Xeon, 3,33 GHz, 16 GB, SMC 1.39f11

    Thanks for your help.
  6. ActionableMango macrumors G3


    Sep 21, 2010
    Looks like the Nvidia web drivers are crashing.
  7. ashurao thread starter macrumors member


    May 13, 2012
    Paris, France

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6 January 30, 2017