Mac Pro crashing - log inside.

Discussion in 'Mac Pro' started by ian.mac.com, Aug 25, 2008.

  1. ian.mac.com macrumors newbie

    Joined:
    Feb 6, 2008
    Location:
    Canada
    #1
    Hello all,

    My new mac pro is crashing, 3 times in the last 12 hours. I come from a Windows background so this is new for me :) I am currently running a hardware test, but was wondering if anyone here can help.


    Mon Aug 25 07:37:09 2008
    panic(cpu 5 caller 0x00321C20): "hfs_UNswap_BTNode: invalid backward link (0x00115A9F)\n"@/SourceCache/xnu/xnu-1228.5.20/bsd/hfs/hfs_endian.c:259
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x8ae83c18 : 0x12b0fa (0x4592a4 0x8ae83c4c 0x133243 0x0)
    0x8ae83c68 : 0x321c20 (0x487e00 0x115a9f 0x8ae83c88 0x9f95e000)
    0x8ae83cf8 : 0x316ca6 (0x8ae83d18 0xab39240 0x1 0x19e5df)
    0x8ae83d38 : 0x1fa5ad (0x7cbec8f0 0xab3c004 0x0 0x0)
    0x8ae83df8 : 0x1faee8 (0x0 0x2 0x8ae83e38 0x32805c)
    0x8ae83e38 : 0x333ba9 (0x9dd9c18 0x52324c 0x0 0x9e6ee70)
    0x8ae83ea8 : 0x1f6afa (0xa4d5930 0x2 0x9c11924 0x1f60b3)
    0x8ae83ee8 : 0x1e051c (0xa4d5930 0x2 0x9c11924 0x0)
    0x8ae83f08 : 0x1db2ed (0xa4d5930 0x0 0x1 0x3e8cc7)
    0x8ae83f48 : 0x1e0551 (0x1 0x1e04e4 0x0 0x138f71)
    0x8ae83f78 : 0x3ddde2 (0x9e6ee70 0x9c11820 0x9c11864 0x9cf2d60)
    0x8ae83fc8 : 0x19f2c3 (0xa253de0 0x1 0x10 0x9b25dc0) No mapping exists for frame pointer Backtrace terminated-invalid frame pointer 0xbfffff18

    BSD process name corresponding to current thread: update

    Mac OS version:
    9E17

    Kernel version:
    Darwin Kernel Version 9.4.0: Mon Jun 9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386 System model name: MacPro3,1 (Mac-F42C88C8)


    Thanks!

    Ian
     
  2. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #2
    Looks like an HFS file system issue. Boot from the restore DVD and use Disk Utility to repair the boot filesystem.
     
  3. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #3
    have you done any backing up with time machine??

    id recommend an archive and reinstall.
     
  4. ian.mac.com thread starter macrumors newbie

    Joined:
    Feb 6, 2008
    Location:
    Canada
    #4
    Time machine runs every hour.

    What tell you guys its the file system? (Just trying to learn to read Apple crashes)

    Ian
     
  5. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #5
    mainly the

    "hfs_UNswap_BTNode"

    and the whole bunch of other HFS things popping up.

    i just took a guest to be honest haha.

    maybe delete your time machine backups and start those again aswell..
     
  6. zmttoxics macrumors 65816

    zmttoxics

    Joined:
    May 20, 2008
    #6
    You wouldn't normally see a kernel panic because of a file system on a hard drive unless the drivers for the kernel were corrupted. Because of that, I am thinking either the Install is toast and the system needs to be reinstalled, or the hard drive is dying. I would run your hard ware test, and look at reinstalling the machine.
     
  7. ian.mac.com thread starter macrumors newbie

    Joined:
    Feb 6, 2008
    Location:
    Canada
    #7
    Does it only panic if the system drive is failing? I have 4 drives including one external that is used for time machine. Would the system panic if that drive was on the way out?

    Ian
     
  8. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #8
    no it can panic from many things, driver issues, peripherals and just random problems that havent been fixed yet, however reading from zmttoxics its unlikely that there is any problems with the file system and more a HD problem or a kernal problem.

    is your external HD a lacie brand of hard drive (the external one). how is it conencted?(firewire/usb?)

    i have experienced kernal panics with my LaCie, it didnt cause any problems i just lost work because of it :(
     
  9. zmttoxics macrumors 65816

    zmttoxics

    Joined:
    May 20, 2008
    #9
    Well, we are in the unix world here. The platform is modular almost, designed so that you can have many failures in the system and still have it running. If you are seeing kernel panics, its usually related to a bad driver or a hardware fault. The only drive to be suspect here is the boot drive, because if it was a non primary drive you would get logs about it - not kernel panics.
     
  10. ian.mac.com thread starter macrumors newbie

    Joined:
    Feb 6, 2008
    Location:
    Canada
    #10
    Thanks guys.

    The external drive is a Maxtor - it has already been back once for a failure.

    I will report back what the hardware scan shows when I get home from work. If it is the boot drive I guess I will be on the phone to apple.

    Ian
     
  11. zmttoxics macrumors 65816

    zmttoxics

    Joined:
    May 20, 2008
    #11
    USB drives are terrible for permanent storage - can cause all kinds of bus issues (I've seen them destroy USB controllers). It would be a good idea to take the usb drive offline and see if that helps.
     
  12. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #12
    aahhh ok, it could then be the external backup drive then. i would sure hope that its not the boot drive, at least you have a backup!

    ohh yes they are the worst. i had my itunes library on my external USB and it would spin down. if i paused a song and then let it spin down and want to play the song again it would cause a kernal crash. it took me a good 5 goes to figure out what was causing it!!!

    FW ftw :)
     
  13. ian.mac.com thread starter macrumors newbie

    Joined:
    Feb 6, 2008
    Location:
    Canada
    #13
    Just an update.

    I ran disk check and the external drive crashed the system right away. Boxed it back up, for the second time, and turned it in for another internal.

    Problem seems to be solved.

    Thanks.
     
  14. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #14
    tip; maxtor sucks :p

    get anything hitachi, seagate or western digital and your set.
     
  15. nanofrog macrumors G4

    Joined:
    May 6, 2008
    #15
    IIRC, Seagate bought Maxtor. :eek:
     
  16. DoFoT9 macrumors P6

    DoFoT9

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    Jun 11, 2007
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    #16
    :eek::eek::eek:


    my first move would be to shut down the whole maxtor sector :rolleyes:
     
  17. nanofrog macrumors G4

    Joined:
    May 6, 2008
    #17
    Nah. Just use the plant to make Seagate drives instead. ;) :p
     
  18. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #18
    now that would be a good idea, and because there are more in production the prices would come down :) yay
     
  19. zmttoxics macrumors 65816

    zmttoxics

    Joined:
    May 20, 2008
    #19
    The purchase took place like 2 years ago. They still sell drives with the Maxtor name for some reason though. Must be because of some terms with the merger.

    Congrats on resolving the issue OP. :D
     

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