Mac Pro DVD Tray Stuck Open

Discussion in 'Mac Pro' started by hessdesigns, Sep 12, 2008.

  1. hessdesigns macrumors member

    Sep 14, 2006
    Hey all,
    I've been looking and looking and couldn't find anything. The DVD tray is stuck in the open position and won't retract. When I hit the eject button, it moves like it's trying, but only travels about 1/4". I tried gently nudging it in, and that didn't work, so then I tried a bit firmer and combos of that plus tilting it. Nothing's working. Anybody else have this problem?

    Also, I figured that maybe it just crapped out on me, so I'd get a new one, but I don't think you can get the drive out if the tray is open, because you just pull the housing straight out, right? Any suggestions on how to get it out?

    Thanks for the help!
  2. TEG macrumors 604


    Jan 21, 2002
    Langley, Washington
    You could force it close to allow you to take it out. It sounds like either the gears have busted or the rubber line snapped.

  3. hessdesigns thread starter macrumors member

    Sep 14, 2006
    Thanks for the reply, TEG. I was afraid it was going to come down to that, so I'll probably do just what you suggested this weekend, unless somebody else has any ideas...?
  4. martinlk macrumors member


    Jun 20, 2005
    Aalborg, Denmark
    There's no need to be that careful with your optical drives. I have always just pushed the tray to close the drives that I've had --- never had a problem. I'm pretty sure they're designed to be handled this way. And if you do break it, just buy a new one, they're dirt cheap.

    Try closing your drive all the way by pushing it as far as it'll go. If that doesn't fix anything, I guess you can try unscrewing the drive enclosure and see if there's something obvious obstructing the tray mechanism. If not, just buy a new one. I've had good experience with Pioneer's drives. I currently have a DVR-111d.
  5. nanofrog macrumors G4

    May 6, 2008
    I haven't seen one that uses a drive belt is quite some time. Does anyone still make drives that use them?
    They are, but I still don't like it. I'm always afraid of it breaking. ;)
    If it won't release the disk, you would have to remove the drive and use a paper clip in the small hole (manual release/eject).

    Good Luck. :)
  6. BiikeMike macrumors 65816


    Sep 17, 2005
    How about the little door being stuck down? I haven't used my DVD drive in a long time, and when I used it a few days ago, the little door that opens to let the drive out is now stuck. I got it to close a few times by sticking my finger in there and pushing it down so it would pop back up, but now it is stuck.

    Any ideas?
  7. nanofrog macrumors G4

    May 6, 2008
    Pull out the optical bay unit, and look for any obstructions, or bent metal. The drive may also have slid in the mounts, and is interfering with the door. ;) I'd think it something nice and simple. :)

    Hard to say beyond that without seeing it for myself. :eek:
  8. Catch Them macrumors regular

    Jul 29, 2008
    I recently had this issue with my new Early 2008 MP.

    when the aluminum door is stuck down in the push down gently yet firm directly in the center of the door bay, then it should release up and push down again after it gets halfway up and let it then close normally and try again with the ejecy key, give tia f ew rounds of open/close/open/close.

    otherwise this is a pretty good fix:

    just gotta remove the caddy, loosen the screw a half notch and it should work fine too.

  9. calipvp macrumors newbie

    Aug 10, 2011
    I just bought my Mac Pro 4 weeks ago and my DVD door is doing the same thing.
  10. initialsBB macrumors 6502a

    Oct 18, 2010
    I'd suggest this fix : remove optical drive, place in recycling bin, replace with HDD or SSD. If DVD player/burner absolutely necessary, get USB external one.
  11. Cindori macrumors 68040


    Jan 17, 2008
    LOL, there are people who are actually afraid to manually push in the DVD tray? I have never closed the tray in any other way. They are built to support it.
  12. derbothaus macrumors 601


    Jul 17, 2010
    ^^ That and keeping a paperclip handy to toggle the button apple removes from the front bezel.
  13. AppleNewton macrumors 68000


    Apr 3, 2007
    1 Finite Place
    Yeah there is a screw that tightens the drive door, you can loosen it a tad bit and it should be just fine.
  14. Justinf79 macrumors 6502


    May 28, 2009
    Mine has been doing the same thing lately. Doesn't really bother me though, as I can just push down on it with my finger and have it pop up. (like you say)

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