Mac Pro Invalid Serial

Discussion in 'Mac Pro' started by green21135, Sep 26, 2017.

  1. green21135 macrumors newbie

    Joined:
    Sep 26, 2017
    #1
    Hi,

    I recently came across a late 2013 Mac Pro that had been unopened from the factory when they had OSX 10.9 (I assume pretty old then) and the computer works fine. Icloud, imessage, and such all work. However, the serial number on the bottom and inside the software does not bring anything up on apple's check coverage thing. At first I thought it may be stolen, but it would still show something when I look it up.

    I called apple support and they told me to take it to an apple store to get it looked at.

    Any ideas on what could cause this/ or should I bother taking it in?

    Thanks in advance.
     
  2. h9826790 macrumors G5

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #2
    Serial number is everything in warranty / repair programme. Without a proper serial number, Apple may not provide any maintenance to your machine (no matter you pay it or not). If I were you, I will fix it unless the cost to take the machine to Apple is super high.
     
  3. green21135 thread starter macrumors newbie

    Joined:
    Sep 26, 2017
    #3
    The computer works fine, but I was just seeing about the computer potentially being added to their database
     
  4. itdk92 macrumors 6502

    itdk92

    Joined:
    Nov 14, 2016
    Location:
    Copenhagen, Denmark
    #4
    You could, in theory, fix it yourself with Apple serializing software..
     
  5. green21135 thread starter macrumors newbie

    Joined:
    Sep 26, 2017
    #5
    Could you explain how I would do that and how it works?
     
  6. itdk92 macrumors 6502

    itdk92

    Joined:
    Nov 14, 2016
    Location:
    Copenhagen, Denmark
    #6
    I am sorry, I cannot help you more than this.

    The answer is on the web, you just need to go full on with Google search.

    You could for example try to find posts about Macs with missing SN.. for example.. ;)
     

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5 September 26, 2017