Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

RyanXM

macrumors 6502a
Original poster
Jul 7, 2012
544
575
DFW, TX
Just as an FYI to anyone needing to get a MacPro6,1 repaired, either by Apple or an AASP, there is a currently a worldwide delay on parts. I know of at least 3 machines that have been at an Apple depot for over a month waiting on parts. Of these, two of them are the base model 3.7GHz Quad Core models. All have had wait times of over two weeks on the CPU board alone. I guess Apple doesn't want techs moving a processor over to a new board, so it comes as a package.

I'm also assuming that they are awaiting D300/500/700 graphics boards as well.

I personally have a machine that has been with Apple since November 10th that is still in repair. I would imagine that I'm not the only one waiting on parts. I'm currently working with an AppleCare Senior Advisor to get next steps as my client has been without a desktop since the 10th.

Let me know if you are also having issues with repairs taking longer than normal (normal being up to 7 business days) and I'll see if we can't get Apple/AppleCare to get something done for us.
 
Why Wait. I would request an equivalent refurb, pull my ram and drive and put in refurb and be on my way?

Its a reasonably request considering how long the repair is taking.

Good luck!
 
Why Wait. I would request an equivalent refurb, pull my ram and drive and put in refurb and be on my way?

Its a reasonably request considering how long the repair is taking.

Good luck!

Yup. I have already requested multiple times for a new system, not even a refurb. I'm awaiting to see what happens today as it was "On Hold" for well over a week and not its been in "Repair In Progress" for 5 days. So if it doesn't have a status update by 5pm CST, I will be requesting a new machine be overnighted to me.
 
I suspect at this rate, they'll do like they did with leaking G5s - offer replacement with base MP 7,1.
The problem is there is no MP 7,1 and, at this time, no one knows when it will be released. Right not it's too long of a wait for someone who relies on their MP for income.
 
Update as of last night is it will be another 4-6 days. I have requested a replacement via refurb.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.